Media and Cultures

Notes of Classes + Book

Notes of Classes + Book


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Cartes-fiches 37
Langue English
Catégorie Marketing
Niveau Université
Crée / Actualisé 04.10.2013 / 13.03.2015
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Definitions of culture

Anthropology

historically transmitted pattern of meaning embodied in symbols, a system of inherited conceptions expressed in symbolic forms by knowledge about and attidudes toward life

Definitions of Culture   Psychology

 

Every person carries within him or herself patterns of thinking, feeling, and potential acting which were learned throughout lifetime.

Definitions of Culture   Communication

 

a socially constructed and historically transmitted pattern of symbols, meanings, premises and rules. Emphasizes co-creation of meaning.

Definitions of culture

Sociology

Views culture as a mediating factor.

Most important definition of culture

Culture is a group of people who share a set of norms over time.

Elements of culture

  • people/behavior e.g. greetings, eating, business behavior, etc.
  • concepts/values e.g. competitiveness individualism, etc.
  • objects e.g. Statue of Liberty


Characteristics of culture

  • culture is learned
  • culture is transmissible
  • culture is dynamic, through invention and diffusion
  • culture is selective
  • facets of culture are interrelated
  • culture is ethnocentric

 

Research approaches/methods   Social sciences

quantitative methods, surveys, questionnaires, etc

Research approaches/methods     Interpretive

  • •interactive, interviews, field work, etc.

 

Research approaches/methods  
Critical

 

  • rhetorical analysis, critical analysis, cultural studies, etc.

 

Strengths and Weaknesses of reseachmethods

 

•Social science + Generalization, prediction, objective –Risk of low validity, large scale, resource-consuming   •Interpretive + Thick description, depth, interactive –Risk of subjectivity, time-consuming, small scale   •Critical + Historical context, consideration of all aspects –Subjectivity, lack of interaction/currency  

 

Dimensions of Culture

 

Low- vs. high-context culture

  • Degree that people rely on explicit language to interpret meanings
  • E.g., Chinese water color painting vs. Western oil painting
 

 

Dimensions of Culture

Time Orientations

 

  • Past vs. present/future
  • analogue vs. digital cultures
  • npolychronic vs. monochronic culture –Fixed time concept; promptness –Ways of arranging things; one at a time

 

Relationship of man with nature

Three views: –1. Mastery over nature (man is to conquer nature) –2. Harmony with nature (man is to live in harmony with nature) –3. Subjugation to nature (man is dominated by nature)

 

Hofstede's dimensions

  • Individualistic vs. collectivistic culture (Hofstede)
  -Focus on individual or group (Thousand hands  Guan Yin)  
  • Small vs. large power distance (Hofstede)
-Social distance between individual and authority  
  • Low vs. high uncertainty avoidance (Hofstede)
–- Degree to which people are willing to tolerate ambiguity and take risks; indicated in amount of rules, formality, etc. –
  • Masculine vs. feminine culture (Hofstede)
–- Gender roles are distinctively defined –- Society in general values mas./fem. Traits –  (gender equality in Sweden)  
  • Short vs. long-term life orientation (Asian scholars)
–- Adherence to Confucius ideas; ways to view truth, method, spirit

 

Other dimensions

  • shame vs. guilt orientation
–Definitions of shame and guilt  
  • being vs. doing culture
–Focus on building state of mind vs. focus on action

 

Criticisms of cultural dimensions

  • Essentializes cultures - does not reflect variations within a culture
-E.g., east vs. west coast, -Men vs. women, -urban vs. rural. . .  
  • Can cause to ignore changes in culture over time
- E.g., pre- vs. post-9/11 view of U.S. - Generational differences. . .

 

Content of Culture

  • Culture includes shared beliefs, attitudes, norms, roles and values found among speakers of particular language who live during the same historical period in a specific geographic region
  • Culture - a group of people who share a set of norms over time
  • Geertz: there is no such thing as human nature independent of culture

Definition of Value

  • Value is defined as an enduring belief that one mode of conduct or end-state of existence is preferable to an opposing mode of conduct or end state existence
  • values are learned/internalized by age 10 according to developmental psychiatrists
  • others believe that we take on our culture's values through basic socialialization process, typically completed by age 18
  • values have two aspects: the desirable (words) values and the desired (deeds) values

Charactaristics of value

  • total number of values is small
  • all people everywhere possesses the same values to different degrees
  • the antecendents of human values can be traced to culture, society, and its institutions

Manifestation of culture by Hofstede

  1. Symbols - sth. that represents sth. else
  2. Heroes - realor imaginary persons who possess characteristics highly prized in a society, thus, serve as role models
  3. Rituals - collective activities considered socially essential within a culture
  4. Values - are the core of a society

Perception

  • is a process by which each individual selects, organizes and evaluates stimuli from the external environment tp provide meaningful experiences

Stereotypes

  • means mentally placing people in categories (often over-simplified categories)
  • canbe functional and dysfunctional
  • functional stereotypes are tipically more positive, or accurate - aka sociotypes
  • dysfunctional stereotypes are typically more negative and inaccurate

Related concepts to stereotyping

  • classification
  • labeling
  • stereotype
  • prejudice
  • discrimination

Means of communication

  • signs, symbols, body landuage, imagery, music, etc. serve as nonverbal communications codes
  • language is the verbal communication code

culture and communication

  • Focuses on the cross over from interpersonal to electronic communication
  • Concepts of culture and communication
  • Culture relates to communication styles
  • IPC and electronic media styles
  • Advertising styles

Cultural concepts and
how culture relates to communication styles

Basic communication model

  • sender/encoder -> medium/channel -> receiver/decoder
  • Through noise, and with feedback (based on Shannon and Weaver’s mathematic model, 1949)
  • All communication is persuasive, especially in advertising

Relate to culture

  • There’s no human nature independent of culture (Geertz).
  • Communication styles vary based on culture.
  • Most relevant cultural concepts (in ad.) are high vs. low context, and individualism vs. collectivism:
  • Low-context, individualistic cultures value the spoken/written word; appreciate fluency and fast speed in speech;
  • high-context, collectivistic cultures value visual images, metaphors; and slow speed in speech.

IPC and the electronic media

  • Communication includes verbal and nonverbal forms.
  • Interpersonal communication verbal styles (based on Gudykunst and Ting-Toomey’s work) –

1. Verbal personal style vs. verbal contextual style

- Verbal personal – individual-centered language; using the “I” style;

- Verbal contextual – role(situation)-centered language; paying attention to the communicator’s role in relation with others.

- E.g., I’m a teacher, vs. I work for SDSU.

2. Elaborate – verbal, expressive

- Exact – precise, accurate - Succinct – understated, silence has meaning (see diagram on p. 166)   - more on language styles in language chapter.

:: Instrumental vs. affective style – focus on message/content/task vs. focus on relationship/emotion/being nice

 

Continued

  • Electronic media – mediated communication; how people use the Internet, cell phone, facebook, Twitter, answering machines, through art forms, etc.
- E.g., Japanese less likely to use answering machines than Americans.   - Chinese prefer real-time communication such as instant messaging, cell phone message, etc.   - Cultural misunderstandings still exist (e.g., self-disclosure through internet).

Advertising styles

  • Advertising styles vary across cultures just as communication styles vary.
  • Four elements of advertising styles:
1. Appeal – including motives and values - E.g., purity in Germany (high uncertainty avoidance); respect for the elderly in China (large power distance). 2. Communication style – including explicit, implicit; direct, indirect styles - Direct/explicit style states the fact straightforwardly/verbally - Indirect/implicit style prefers visual images, metaphors (see chart on p. 172). 3. Basic advertising form – including testimonial, drama, entertainment -E.g., U.S. ads like to use celebrities, or average individuals who state their names and what they think about the product, as testimonials; Indian ads. tend to use a lot of music to create the favorable atmosphere 4. Execution – how the ad is carried out - E.g., in U.S., we like to use close shots, focus very much on the individual; more Chinese commercials like to depict the individual in relation to family and friends.

Measuring advertising

Overall effectiveness of an advertisement is by: -            persuasion or/and likeability - Persuasion -  is measured by attitude toward the ad, attitude toward the brand, purchase intention, memory, and market performance.   - Likeability – is indicated by whether it is meaningful, does not rub the wrong way, warm, and pleases the mind.  

* Think effectiveness and appropriateness as in communication competence.

How advertising work?

  1. The hierarchy effects – ads take you from one mind state to another and have you see something different, hence, change in behavior, e.g., “Imagine yourself in . . .”
  2.  High vs. low involvement – active or passive patterns in consumer thought habits (next slide).
  3.  Visuals in advertising – preferences in certain styles, including music, color, shot angles, etc., can lead to different feelings.
  4.  General appreciation of advertising – ideological issues, like or dislike of ads in general can affect people’s acceptance.

High vs. low involvement

Case of U.S. – highly active 1. how your product is unique.   2. why it’s the best, provide info/evidence/benefits.   3. consumers would have reasons/justifications to want to buy.   4. if satisfied, consumers will like/trust the company, which can lead to future purchases.   Case of Japan – passively receiving   1. befriends with audience first.   2. prove to them that you understand their feelings.   3. show that you’re nice to them.   4. consumers will want to buy because they trust/like/feel with you.   5. often they’ll find out the benefits after they made the purchase.

Types of media

  • Television/film – electronic, visual media; mass comm nature; time viewing; types of programs viewed; etc.
 
  • Radio – mass/public; time of listening; functions of uses
 
  • Press (print) – number of people reading; preference for it; declining trend, as being replaced by electronic media
 
  • Internet – changed human communication in many ways; many functions; still developing. . .
 
  • Mobile phone – popular uses; advantages; etc.
. . .  

Functions of media

*General principle: Communication is to minimize pain and maximize pleasure.

  Functions of interpersonal communication: ◦To inform/express ◦To entertain ◦To relate Functions of traditional media ◦Information ◦Entertainment ◦Escape E.g.,http://finance.wenxuecity.com/BBSView.php?SubID=wsj&MsgID=5290 (online search terms reflect culture)

Functions of the Internet

}In text –

  • Information exchange (e.g., news, webpages)
  • Entertainment (e.g., entertainment programs, games, readings, etc.)
  • Social network (e.g., email, dating sites, facebook, chat groups. . .)
 

*. . . Plus

  • Self expression (e.g., blog, etc.)
  • Advertising (e.g., online ads)
  • Marketing (e.g., sales, Amazon, etc.)
  • Organization (of events, interest groups, etc.)
  • Escape (just for fun, surfing the internet. . .)
and. . .?

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