4 Business Advanced English 2, SW8, OA6_Lückentext

Team members work in i... d... e...

in terms of age (there are more older workers), g...... (there are more women),
r....... (there are more people of color), language (there are more
languages spoken), and nationality (there are more immigrants).

The theory is that through the i...... o.... t..... p...... greater productivity is achieved b..... t.... w......

One reason that teams f..... t.... m...... p...... e..... is their paralysis through u...... c.....

This article focuses on the impact of culture on the p..... a..... r..... o...... c..... in teams.

Over time successful teams develop culturally distinct pathways to communicate, problem solve, make decisions, and r...... c......

Most literature on teams suggests that they realize high performance levels by p..... t..... four distinct d..... p.....

The development of t..... n..... does not t..... p...... i... a v....., but is embedded i.... t.... w..... social, political and economic c.... of the day.

Another reality is that team members do not h...... a..... t..... the same power.

Individualists are

- confortable d...... w..... c......

- c...... t... r..... d..... close to the source

This ties in with research on the effects of i...... c..... in teams.

A team member’s c...... t.... the team and the team mission can increase if conflict is well-managed and resolved, but decreases if c..... g.... u......

Social anthropology, as the a..... f..... responsible for the s.... o... c....., has yet to settle
on a definition of culture.

However, for our practical purposes, culture is defined as the s.... s..... o.... v....., beliefs, norms, attitudes, behaviors, and social structures that define reality and g..... e.... i........

This d..... i..... that culture is an a.... o... a g...., and also c.... t... f... that there may be as much v.... w.... t.... g.... as between different groups.

Teams within organizations also have b....., a..... a.... b.... t.... c.... unique cultures.

Although there are many s.... b.... cultures

The majority of a group culture w.... c.... t... a d.... s.... o... beliefs, attitudes and behaviors, but there will be
members of the cultural g..... t.... d.... i... s.... ways from the norm.

An important d.... o... c.... is t.... e.... t... which members identify with the group rather than themselves as individuals.

I..... c..... place a high value on "autonomy, initiative, creativity, and authority in decision making."

C.... c...., on the other hand, v..... t....g.... a.... t.... i.....

G.... c.... and commitment is maintained a... t... e.... o... personal interests.

Harmony, getting along and m..... f.... are seen as crucial.

The dominant culture in the USA, Canada, Western Europe, Australia, and New Zealand is individualistic, while c.... p.... the rest of the world.

In California where the r.... c.... f..... that 32% of the population is Hispanic, 7% are African American and 10% a... o... A.... d....., it can safely be assumed that a relatively high percentage of the workforce comes from a social environment that is collectivist.

Individualists and collectivists v.... c.... d....

Collectivists, who p.... a h... v... o.... harmony, getting along and 'face' see conflict as a s... o... s... f....

As a result, c....l.... w.... conflict situations, especially of an interpersonal nature are low.

While many i.... also f.... d..... w.... conflict, i.. i... a.... as an inevitable part of life that must be dealt with.

Team members from a collectivist culture will probably be more comfortable with a f.... t... m.... a... a c...., rather than bringing in someone from the outside.

Individualists, on the other hand, may prefer an i..... o...., whose relationship to the team is remote-such as a Human Resource representative or external m..... 

In western, individualistic cultures m..... has e.... a... a p.... in which the third party does not make decisions for the d...

A... t... o.... e... o... t... c.... are mediators who do not make evaluations. They are purely facilitative.

In collectivist cultures, mediators are often expected to p.... c..., evaluate and advise in an effort to r... h....

There are a number of factors that contribute to c.... s....

One factor is the extent to which it is e.... or r....

Some team members may have been socialized to r... s.... e.... and to feel comfortable with prolonged eye contact and touch.

Others may be more stoic, and m.... e..... with a poker face, use m.... s... and a.... e... c....

However, p.... a.... when v.... j.... a... m... on the basis of the different styles.

For example, if team members disagree and one represents his views and feelings forcefully with a r.... v...., another more restrained team member may see that as arrogant.