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Organizational Behavior 2

Different Learning Objectives from the book Organizational Behaviour

Different Learning Objectives from the book Organizational Behaviour

Kartei Details

Karten 9
Sprache English
Kategorie Soziales
Stufe Universität
Erstellt / Aktualisiert 22.02.2015 / 22.02.2015
Lizenzierung Kein Urheberrechtsschutz (CC0)    (Organizational Behaviour)
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Define group and differentiate between different types of groups

two or more individuals, interacting and interdeoendent, who have come together to achieve particular objectives. 

A seignated work group defined by an organizations structure
Command Group
A group composed of the individuals who report directly to the need for social contact. 
Task Group
People working together to complete a job task

Group that is neither formally structured nor organizationally determindes; such a group appears in response to the need for social contact
Interest Group
People working together to attain a specific objective with which each is concerned
Friendship Group
Poeple brought together because they share one or more common characteristics

Identify the 5 stages of group development






What is the alternative model for temporary groups with deadlines
(another than 5 stages of group development)

The puncutated-equilibrium model

Temporary groups have own sequencing actions: 
1. Their first meeting sets the group´s direction
2. This first phase of group activity is one of inertia (Schwerfälligkeit)

3. a transition (Übergang / Druchgang) takes place at the end of this first phase (halftime)
4. a transition initiates major changes
5. a second phase of inertia follows the transition
6. the group´s last meeting characterised by markedly accelerated activity (besonders beschleunigt)

What are the reasons to join a group?

Goal Achievement

Explain how role requirements change in different situations
(Group Property 1: roles)

A set of expected behavior patterns attributed to someone occupying a given position in a social untit. 
Role Identity
Certain attitudes and behavior consistent with a role
Role Perception
An individual´s view of how he or she is supposed to act in a given situation
Role expectations
How others believe a person should act in a fiven situation
Role conflict
A situation in which an individual is confronted by divergent (abweichend / untersch.) role expectations

Describe how norms exert influence on an individual‘s behavior
Group Property 2: Norms
(Impact: Norms, Classes of norms, reference groups, conformity)

acceptable standards of behavior whithin a group that are shared by the group´s memebrs

Classes of Norms:
Performance norms
Appearance norms
Social arrangement norms
Allocation of resources norms

Reference Groups
Important groups to which individuals belong or hope to belong and with whose norms individuals are likely to conform.

The adjustment of one´s behavior to align wit the norms of the group

Describe how norms exert influence on an individual‘s behavior

Group Property 2: Defying Norms - deviant workplace behavior


Deviant Workplace behavior
Voluntary behavior that violates significant organizational norms and, in doing so, threatens the well-being of the organization

Typology of deviant workplace behavior

Production: Leaving early, wasting resources...
Property: Sabotage, Lying about hours worked, stealing from organization...
Political: Showing favouritism, blaming co-workers
Personal aggression: sexual harassment, verbal abuse... 

Describe how  status exert influence on an individual‘s behavior

Group Property 3: Status

What determines status?

A socially defined position or rank given to groups or group members by others - it differentiates group members

Determined by: Status Characteristics Theory
Status derived from 1 of 3 sources:
- The power a person wields over others
- The ability to contribute to group goals
- The individual‘s personal characteristics