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English E4

Writing of letters

Writing of letters

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Set of flashcards Details

Flashcards 23
Language Deutsch
Category English
Level University
Created / Updated 07.04.2016 / 10.04.2016
Licencing Not defined
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Letter of Enquiry

Opening the letter (3)

  • We are writing in reference to XY, which 
  • We saw your product at the (Basel Fair).
  • We refer to your advertisement in the (September) issue of (`The Times`).

Letter of Enquiry

Introducing the purpose (2)

  • We are writing to ask/enquire about (your XL tyres).
  • We are looking for (a conference centre)

Letter of Enquiry

Information needed (4)

  • We would be glad to receive your latest (catalogue, product description).
  • We would like to ask for /to request (further) information details.
  • We would be grateful if you could send us information about …
  • I would like to know what discounts you offer.

Letter of reply to enquiry

Opening letter (1)

  • We thank you for (your enquiry of 4 May about XY)

Letter of reply to enquiry

Quality and service (2)

  • This product has proved a success with customers all over the country.
  • Our goods compare favourably with those of our competitors.

Letter of reply to enquiry

Offer and conditions (2)

  • We are enclosing (full details of our terms of payment).
  • Our price include (packing and carriage).

Letter of reply to enquiry

Closing the letter (2)

  • We believe we have covered every point of your enquiry. If not, please do not hesitate to write to us again. It will be a pleasure to give you an immediate reply.
  • We look forward to the opportunity of doing business with you.

Letter of Complaint

Opening the letter (2)

  • I am writing with reference to (the consignment/our order no.4536).
  • I am writing to make a complaint about (the statement you sent us last week).