Lernkarten
0 Exakte Antworten
23 Text Antworten
0 Multiple Choice Antworten
Letter of Enquiry
Opening the letter (3)
- We are writing in reference to XY, which
- We saw your product at the (Basel Fair).
- We refer to your advertisement in the (September) issue of (`The Times`).
Letter of Enquiry
Introducing the purpose (2)
- We are writing to ask/enquire about (your XL tyres).
- We are looking for (a conference centre)
Letter of Enquiry
Information needed (4)
- We would be glad to receive your latest (catalogue, product description).
- We would like to ask for /to request (further) information details.
- We would be grateful if you could send us information about …
- I would like to know what discounts you offer.
Letter of reply to enquiry
Opening letter (1)
- We thank you for (your enquiry of 4 May about XY)
Letter of reply to enquiry
Quality and service (2)
- This product has proved a success with customers all over the country.
- Our goods compare favourably with those of our competitors.
Letter of reply to enquiry
Offer and conditions (2)
- We are enclosing (full details of our terms of payment).
- Our price include (packing and carriage).
Letter of reply to enquiry
Closing the letter (2)
- We believe we have covered every point of your enquiry. If not, please do not hesitate to write to us again. It will be a pleasure to give you an immediate reply.
- We look forward to the opportunity of doing business with you.
Letter of Complaint
Opening the letter (2)
- I am writing with reference to (the consignment/our order no.4536).
- I am writing to make a complaint about (the statement you sent us last week).
