Set of flashcards WalkMe

Flashcards	60
Language	Deutsch
Category	Quizzie
Level	Vocational School
Created / Updated	22.08.2025 / 22.08.2025
Weblink	https://card2brain.ch/box/20250822_walkme
Embed	<iframe src="https://card2brain.ch/box/20250822_walkme/embed" width="780" height="150" scrolling="no" frameborder="0"></iframe>

Which of the options below is a use case for when to use jQuery? Note: There are 3 correct answers to this question.

To redesign the entire layout of the WalkMe balloons.

If the WalkMe element selector algorithm is not consistently identifying your element.

To close the WalkMe menu and start an Onboarding task.

To grab a dynamic value from an on-screen element and incorporate it into a ShoutOut for a personalized experience.

To target a very specific element on your website.

To redesign the entire layout of the WalkMe balloons.

If the WalkMe element selector algorithm is not consistently identifying your element.

To close the WalkMe menu and start an Onboarding task.

To grab a dynamic value from an on-screen element and incorporate it into a ShoutOut for a personalized experience.

To target a very specific element on your website.

You’re analyzing data in Insights, specifically the ‘What Users Are Searching For’ section. You see that users are not finding any helpful content for the search term ‘profile’ because 85% of the searches for that term are resulting in no action. However, you know that you have content published specific for help with ‘profile.’ What should you do?

Give it more time. Users will eventually find the help.

Remove any content related to ‘profile.’

Add Keywords to the content.

Adjust the jQuery for a step in the process.

Give it more time. Users will eventually find the help.

Remove any content related to ‘profile.’

Add Keywords to the content.

Adjust the jQuery for a step in the process.

A brokerage firm is interested in implementing WalkMe to address an issue their customers face when transferring money from their online accounts to their banks. They have heard that users do not know where to go on the platform to complete this, but once they reach the appropriate page, they know how to fill out the forms correctly without errors. Of the listed WalkMe apps, which would best address the issue?

Resource to explain how to complete all parts of the process

Shuttle to bring the user to the page

SmartTips on the fields of the page

ShoutOut to announce that this must be completed

Resource to explain how to complete all parts of the process

Shuttle to bring the user to the page

SmartTips on the fields of the page

ShoutOut to announce that this must be completed

You want to create a page view Tracked Event in Insights to monitor traffic to a very specific site domain. Which method will you use to record the event?

Deploy Method

Capture Method

Selection Method

Custom Method

Deploy Method

Capture Method

Selection Method

Custom Method

Which steps would you take to publish items to Production that you add to the user-facing Menu in the Menu Organizer?

Adding items to the user-facing Menu are automatically published to Production.

Changing the name of an added item in the Menu Organizer publishes it to Production.

Manually publishing the item to Production after adding it to the Menu Organizer and saving it

Adding an item to the user-facing Menu and clicking Save automatically publishes it to Production.

Adding items to the user-facing Menu are automatically published to Production.

Changing the name of an added item in the Menu Organizer publishes it to Production.

Manually publishing the item to Production after adding it to the Menu Organizer and saving it

Adding an item to the user-facing Menu and clicking Save automatically publishes it to Production.

Which of the following is a capability of WalkMe’s Smart Walk-Thrus?

Providing step-by-step on-screen guidance in real time

Preventing users from interacting with pop-ups

Removing unused applications from the tech stack

Blocking users from making changes to the software

Providing step-by-step on-screen guidance in real time

Preventing users from interacting with pop-ups

Removing unused applications from the tech stack

Blocking users from making changes to the software

Which of the following is the best use case for using Behavior Based Segmentation?

Make sure a Launcher only displays for Finance Team members.

Play a ShoutOut only to users who have already used a specific feature.

Display different SmartTips for users located in the United States and Italy.

Show a time-sensitive ShoutOut and Survey to all users.

Make sure a Launcher only displays for Finance Team members.

Play a ShoutOut only to users who have already used a specific feature.

Display different SmartTips for users located in the United States and Italy.

Show a time-sensitive ShoutOut and Survey to all users.

You’re having trouble with a Smart Walk-Thru. Many users are activating this Smart Walk-Thru from the Menu when they are halfway through the process, and the flow begins from the first step every time. What is this Smart Walk-Thru missing?

Splits

Wait For Conditions

Start Points

A Goal

Splits

Wait For Conditions

Start Points

A Goal

Your IT team needs all employees to complete a critical computer update by the end of the day to prevent cyber-attacks. What is the best strategy to implement for this use case?

Have a ShoutOut appear in the middle of the screen with only a call to action button to complete the update.

Place a ShoutOut at the bottom of the screen and let the end user click on the call to action when they want.

Add a Launcher to the top of the page that says ‘Click here’ and opens a Knowledge Base article.

Have a ShoutOut appear in the middle of the screen and add a ‘Remind me tomorrow’ button.

Have a ShoutOut appear in the middle of the screen with only a call to action button to complete the update.

Place a ShoutOut at the bottom of the screen and let the end user click on the call to action when they want.

Add a Launcher to the top of the page that says ‘Click here’ and opens a Knowledge Base article.

Have a ShoutOut appear in the middle of the screen and add a ‘Remind me tomorrow’ button.

The ShopMe team wants to put a Launcher on every product page. Example URLs of the productpages are as follows: http://shopme.walkme.com/product/taylor-swift-1989/ http://shopme.walkme.com/product/nicki-minaj-the-pinkprint/ http://shopme.walkme.com/product/beyonce-beyonce/ How would they build the Current URL rule for when this should appear with best practices in mind?

Current URL > is like > shopme.walkme.com/product

Current URL is like > walkme.com

Current URL > contains > /product

Current URL > contains > shopme.walkme.com

Current URL > is like > shopme.walkme.com/product

Current URL is like > walkme.com

Current URL > contains > /product

Current URL > contains > shopme.walkme.com

You are working on a Smart Walk-Thru step for which there are two buttons a user could click to move forward in the process. After they click either button, the remainder of the process is the same. Which option below is the best way to address this?

Add a Custom Trigger with multiple conditions.

Use a SmartTip to let the users know they can click either button for the flow to continue.

Add a Peer Step.

Create a Split Step.

Add a Custom Trigger with multiple conditions.

Use a SmartTip to let the users know they can click either button for the flow to continue.

Add a Peer Step.

Create a Split Step.

You have been given a project where end users are inputting incorrect information on a form, and the company wants to add some WalkMe content to help people complete the form correctly to improve data integrity. Which of the following solutions would you suggest FIRST?

Create Guidance or Validation SmartTips

Onboarding Task to encourage users to complete the form

Create a Smart Walk-Thru to guide users through the process

Add a Resource to the Menu that provides additional details

Create Guidance or Validation SmartTips

Onboarding Task to encourage users to complete the form

Create a Smart Walk-Thru to guide users through the process

Add a Resource to the Menu that provides additional details

When building SmartTips with multi-language support, which practice should you avoid to ensure compatibility?

Using language-independent element identifiers

Using the Customize tab for SmartTip text

Using "Text Is" rules within the Rule Engine

Adding inline CSS styles for language-specific elements

Using language-independent element identifiers

Using the Customize tab for SmartTip text

Using "Text Is" rules within the Rule Engine

Adding inline CSS styles for language-specific elements

You are analyzing your Smart Walk-Thru steps and see significant drop-off following a Wait For step. What should you investigate to try to get to the root of the issue?

Update your step triggers.

Look at your Smart Walk-Thru step initiators.

Look at your Wait For condition rules.

Remove the step completely.

Update your step triggers.

Look at your Smart Walk-Thru step initiators.

Look at your Wait For condition rules.

Remove the step completely.

You have received some feedback that your end users are having issues completing a Smart WalkThru that you built. Where are the best places to analyze where users are having issues? Note: There are 2 correct answers to this question.

Look in the WalkMe Player Menu.

Look at the Smart Walk-Thru steps in the Editor

Look at the percent of users that played Smart Walk-Thrus.

Look at the Smart Walk-Thru step analysis in Insights.

Look in the WalkMe Player Menu.

Look at the Smart Walk-Thru steps in the Editor

Look at the percent of users that played Smart Walk-Thrus.

Look at the Smart Walk-Thru step analysis in Insights.

How does WalkMe’s Digital Experience Analytics (DXA) support organizations?

By replacing all manual processes with automation

By tracking how users interact with predefined on-screen elements

By creating new applications to replace existing ones

By eliminating the need for employee training

Keyboard commands:

= turn,

= for-/backward,

= scroll

By replacing all manual processes with automation

By tracking how users interact with predefined on-screen elements

By creating new applications to replace existing ones

By eliminating the need for employee training

Your company just provided you with the new company logo that they want you to use in all of your WalkMe deployables. Where is the best place to store the logo?

The Asset Library

WalkMe Admin Center

Local Settings

Engaged Elements

Keyboard commands:

= turn,

= for-/backward,

= scroll

The Asset Library

WalkMe Admin Center

Local Settings

Engaged Elements

You are building a WalkMe solution to help your users self-serve and prevent common support tickets from being opened repeatedly. You want to add guidance for the top three support tickets to a page on your website and make it stand out for the end user. What is the best solution to allow for quick and easy access?

Create a Survey to ask end users about their feedback.

Create a Mini Menu of content from the top three support tickets and place it next to the support ticket form.

Add it to your list of WalkMe content in the Menu.

Create a large ShoutOut to appear in the middle of the page each time the user visits the page.

Keyboard commands:

= turn,

= for-/backward,

= scroll

Create a Survey to ask end users about their feedback.

Create a Mini Menu of content from the top three support tickets and place it next to the support ticket form.

Add it to your list of WalkMe content in the Menu.

Create a large ShoutOut to appear in the middle of the page each time the user visits the page.

How does WalkMe help organizations enforce policy and compliance requirements?

By automatically restricting employees from using external software

By monitoring employees through real-time video feeds

By disabling access to all non-compliant employees

By displaying pop-ups for policy acknowledgment and using invisible Launchers to block sensitive fields

Keyboard commands:

= turn,

= for-/backward,

= scroll

By automatically restricting employees from using external software

By monitoring employees through real-time video feeds

By disabling access to all non-compliant employees

By displaying pop-ups for policy acknowledgment and using invisible Launchers to block sensitive fields

You have created a Smart Walk-Thru to guide users creating a new department on a site. Depending on which option users select from a dropdown at one step in the process, they may need to complete a few additional items before moving forward. Which WalkMe feature could help address this alternate path in a Smart Walk-Thru?

Start Point

Wait For Condition

Split

Popup Step

Keyboard commands:

= turn,

= for-/backward,

= scroll

Start Point

Wait For Condition

Split

Popup Step

You just created a SmartTip that is attached to a button. This button is only displayed on a popup modal window that will show up or disappear depending on how the user interacts with the page. When you publish the SmartTip to your site and are testing it, you notice that the SmartTip does not appear at all when opening the popup modal window and the SmartTip is supposed to appear every time the window is opened. What is the first configuration you should check to fix this issue?

Element Behavior Setting - Appears and Disappears as Result of User Action

SmartTip Position

Element Behavior Setting - Appears After Page Load and Stays Visible

Lock to Element

Keyboard commands:

= turn,

= for-/backward,

= scroll

Element Behavior Setting - Appears and Disappears as Result of User Action

SmartTip Position

Element Behavior Setting - Appears After Page Load and Stays Visible

Lock to Element

Your company has a reporting page with features that have always been available. They recently added the ability for users to create their own reports. Not everyone uses the reporting tools, but they want to announce the new report creation feature for those who do use it. They will use a ShoutOut for this and only want to show it to users who use the tool. Under the ShoutOut’s engagement tab, which auto-play option would be best?

Play according to a rule

Auto-play

Play once a day

Off (activate via a launcher)

Keyboard commands:

= turn,

= for-/backward,

= scroll

Play according to a rule

Auto-play

Play once a day

Off (activate via a launcher)

What is the purpose of using the small ghost icon in the WalkMe Editor when customizing an invisible Launcher?

To add animations to the Launcher

To adjust the size of the Launcher

To change the Launcher’s shape.

To automatically make all colors of the Launcher transparent.

Keyboard commands:

= turn,

= for-/backward,

= scroll

To add animations to the Launcher

To adjust the size of the Launcher

To change the Launcher’s shape.

To automatically make all colors of the Launcher transparent.

What does WalkMe’s UI Intelligence feature do?

It forces users to complete forms without assistance

It blocks users from entering incorrect data

It analyzes form interactions and provides actionable insights

It eliminates the need for data collection

It forces users to complete forms without assistance

It blocks users from entering incorrect data

It analyzes form interactions and provides actionable insights

It eliminates the need for data collection

What does 'building for value' mean in the context of creating content?

Creating content that focuses solely on the technical implementation of WalkMe features.

Creating content with an understanding of the business’s goals and what they are trying to accomplish.

Creating content to ensure that WalkMe content is updated frequently.

Creating content to prioritize the aesthetic design of the WalkMe interface.

Creating content that focuses solely on the technical implementation of WalkMe features.

Creating content with an understanding of the business’s goals and what they are trying to accomplish.

Creating content to ensure that WalkMe content is updated frequently.

Creating content to prioritize the aesthetic design of the WalkMe interface.

When adding new users to an account on a platform, admins must select their permission levels. The company gets a lot of support tickets about users asking what each permission level means or asking to adjust permission levels because they were set up incorrectly. The company already has a help article that lists out all of the permission level definitions, but it isn’t used often. Which of these options would be the best solution to create with WalkMe?

ShoutOut every time admins begin adding a new user

Validation SmartTip

Smart Walk-Thru navigating users to the help Resource

Launcher next to the field that activates a Resource

ShoutOut every time admins begin adding a new user

Validation SmartTip

Smart Walk-Thru navigating users to the help Resource

Launcher next to the field that activates a Resource

WalkMe

Create or copy sets of flashcards

Create or copy sets of flashcards

Log in to see all the cards.

SWITCHaai

Office 365

Edulog

Apple ID

Google