WalkMe

Which of the options below is a use case for when to use jQuery? Note: There are 3 correct answers to this question. 

You’re analyzing data in Insights, specifically the ‘What Users Are Searching For’ section. You see that users are not finding any helpful content for the search term ‘profile’ because 85% of the searches for that term are resulting in no action. However, you know that you have content published specific for help with ‘profile.’ What should you do?

A brokerage firm is interested in implementing WalkMe to address an issue their customers face when transferring money from their online accounts to their banks. They have heard that users do not know where to go on the platform to complete this, but once they reach the appropriate page, they know how to fill out the forms correctly without errors. Of the listed WalkMe apps, which would best address the issue?

You want to create a page view Tracked Event in Insights to monitor traffic to a very specific site domain. Which method will you use to record the event?

Which steps would you take to publish items to Production that you add to the user-facing Menu in the Menu Organizer? 

Which of the following is a capability of WalkMe’s Smart Walk-Thrus? 

Which of the following is the best use case for using Behavior Based Segmentation? 

You’re having trouble with a Smart Walk-Thru. Many users are activating this Smart Walk-Thru from the Menu when they are halfway through the process, and the flow begins from the first step every time. What is this Smart Walk-Thru missing?

Your IT team needs all employees to complete a critical computer update by the end of the day to prevent cyber-attacks. What is the best strategy to implement for this use case?

The ShopMe team wants to put a Launcher on every product page. Example URLs of the productpages are as follows: http://shopme.walkme.com/product/taylor-swift-1989/ http://shopme.walkme.com/product/nicki-minaj-the-pinkprint/ http://shopme.walkme.com/product/beyonce-beyonce/ How would they build the Current URL rule for when this should appear with best practices in mind? 

You are working on a Smart Walk-Thru step for which there are two buttons a user could click to move forward in the process. After they click either button, the remainder of the process is the same. Which option below is the best way to address this?

You have been given a project where end users are inputting incorrect information on a form, and the company wants to add some WalkMe content to help people complete the form correctly to improve data integrity. Which of the following solutions would you suggest FIRST?

When building SmartTips with multi-language support, which practice should you avoid to ensure compatibility? 

You are analyzing your Smart Walk-Thru steps and see significant drop-off following a Wait For step. What should you investigate to try to get to the root of the issue? 

You have received some feedback that your end users are having issues completing a Smart WalkThru that you built. Where are the best places to analyze where users are having issues? Note: There are 2 correct answers to this question.

Your company just provided you with the new company logo that they want you to use in all of your WalkMe deployables. Where is the best place to store the logo? 

You are building a WalkMe solution to help your users self-serve and prevent common support tickets from being opened repeatedly. You want to add guidance for the top three support tickets to a page on your website and make it stand out for the end user. What is the best solution to allow for quick and easy access?

How does WalkMe help organizations enforce policy and compliance requirements? 

What are the key capabilities of WalkMe’s Analytics tools? Note: There are 3 correct answers to this question.

You have created a Smart Walk-Thru to guide users creating a new department on a site. Depending on which option users select from a dropdown at one step in the process, they may need to complete a few additional items before moving forward. Which WalkMe feature could help address this alternate path in a Smart Walk-Thru?

You just created a SmartTip that is attached to a button. This button is only displayed on a popup modal window that will show up or disappear depending on how the user interacts with the page. When you publish the SmartTip to your site and are testing it, you notice that the SmartTip does not appear at all when opening the popup modal window and the SmartTip is supposed to appear every time the window is opened. What is the first configuration you should check to fix this issue?

Your company has a reporting page with features that have always been available. They recently added the ability for users to create their own reports. Not everyone uses the reporting tools, but they want to announce the new report creation feature for those who do use it. They will use a ShoutOut for this and only want to show it to users who use the tool. Under the ShoutOut’s engagement tab, which auto-play option would be best?

When doing quality assurance and testing content, which of the options below should we be looking for? Note: There are 3 correct answers to this question.

What is the purpose of using the small ghost icon in the WalkMe Editor when customizing an invisible Launcher?

What does WalkMe’s UI Intelligence feature do? 

What does 'building for value' mean in the context of creating content? 

The Dynamic Layout of a ShoutOut in the Editor consists of which three layers? Note: There are 3 correct answers to this question.

When adding new users to an account on a platform, admins must select their permission levels. The company gets a lot of support tickets about users asking what each permission level means or asking to adjust permission levels because they were set up incorrectly. The company already has a help article that lists out all of the permission level definitions, but it isn’t used often. Which of these options would be the best solution to create with WalkMe?

Which of the following types of WalkMe content can be added to the Menu? Note: There are 3 correct answers to this question.