POM Chapter 10 - Managing Organizational Structure and Culture

_____ refers to the number of subordinates who report directly to a manager.

The principle of _____ states that top managers should always construct a hierarchy
with the fewest levels of authority necessary to efficiently and effectively use
organizational resources.

Giving lower-level managers and non managerial employees the right to make
important decisions about how to use organizational resources is referred to as _____.

A way in which organizations can keep their hierarchy flat is by:

Managers increase coordination among functions and divisions by:

A committee of managers from different functions or divisions who meet to solve a
specific, mutual problem is called:

The shared set of beliefs, expectations, values, and norms that influence how
members of an organization relate to one another and cooperate to achieve
organizational goals is referred to as _____.

_____ refer(s) to the moral values, beliefs, and rules that establish the appropriate way
for an organization and its members to deal with each other and with people outside
the organization.

Which of the following is a characteristic of the organizational culture in a tall
organization?

Which of the following is a characteristic of the organizational culture in a flat,
decentralized structure?

Cultures whose values and norms help an organization to build momentum and to
grow and change as needed to achieve its goals and be effective are referred to as:

Cultures whose values and norms fail to motivate or inspire employees, lead to
stagnation, and often, failure over time, are referred to as:

Which of the following cultures develops an emphasis on entrepreneurship and respect
for the employee and allows the use of organizational structures that empower
employees to make decisions and motivate them to succeed?

In which of the following cultures are employees content to be told what to do and have
little incentive or motivation to perform beyond minimum work requirements?

The culture at Fired-Up Electronics focuses on empowering its employees and makes
use of cross-functional teams. What type of culture exists at Fired-Up Electronics?

_____ refers to the shared set of beliefs, values, and norms that influence how people
and groups work together to achieve organizational goals.

_____ is the process by which managers create a specific type of organizational
structure and culture

Which of the following is true of a low-cost strategy?

Which of the following organizing choices are managers most likely to make to obtain
scarce resources under a rapidly changing external environment?

Which of the following organizing choices are managers most likely to make if the
external environment is stable and resources are readily available?

Which of the following is true of an organization with a stable external environment and
readily available resources?

A _____ strategy that is aimed at driving down expenditures in all functions usually
fares best in a more _____ structure with more conservative norms.

The more complicated the technology that an organization uses, the:

Which of the following is true about routine technology?

The degree to which programmed solutions are available to people or functions to
solve the problems they encounter is known as _____.

Task variety refers to:

Which of the following is more likely to be true for an organization that has a highly
skilled workforce?

The greater the level of uncertainty in an organization’s environment

The process by which managers decide how to divide tasks into specific jobs is known
as _____.