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Principles of Managment

Principles of Management 1.32

Principles of Management 1.32

Kartei Details

Karten 74
Lernende 16
Sprache English
Kategorie Englisch
Stufe Universität
Erstellt / Aktualisiert 10.12.2019 / 01.01.2024
Lizenzierung Keine Angabe
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a.) What is a manager?

b.) What is an organization?

a.) Person responsible for supervising the use of an organizations resources to meet its goals.

b.) Collection of people who work together and coordinate their actions to achieve a wild variety of goals.

What are a managers two performance goals?

What do they lead to?

1. Efficiency: as not to waste resources and measure how well we use them

2. Effectiveness: appropriateness of resources/goals we pursue and choose

- Productiveness

List the 4 objective tasks of a manager

-Planning: vision, strategy, set objectives

-Ogranizing: resources, achieve objectives, decision making, delegating

-Leading: imfluencing employee and their behavior

-Controlling: Evaluation, Feedback, Performance Management

List mintzbergs three managment categories and their subcategories

1. Decisional: Enterpreneur (develop g&s) , Disturbance handler (take corrective action, external environment, negociation)

2. Interpersonal: Figurehead (face of the company), Leader (example, orders to subordinate), Liaison (coordinate work, alliances)

3. Informational: Monitor (evaluate manager performance), Disseminator (inform about changes, communication, Spokesperson (advertising, public speeches)

List different levels of management and their main tasks

First-line managers: day-to-day supervision of non-managerial employees

Middle managers: supervise first-line managers, develop, utilize resources efficiently and effectively

Top managers: monitor middle managers (department), cross-departmental responsibility

CEO: responsible for performance in all departments

List the three managerial skills and their function

1. Conceptual skill: distiguish between cause and effect of a problem

2. Human skills: understanding, respect, control behavior

3. Technical skills: know-how, competence

What elements belong to the competitive advantage

- Innovation (renew, improve)

- Efficiency/Speed (use resources better than competition)

- Quality upkeeping/control

- Responsiveness to customers

Who are a companys stakeholders?

- customers

- community

- supplier and distributor

- employees