CCM SEM 2
Corporate Culture & Cross-Cultural Management (2018-FS) International Management ZHAW
Corporate Culture & Cross-Cultural Management (2018-FS) International Management ZHAW
Kartei Details
Karten | 72 |
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Sprache | English |
Kategorie | Allgemeinbildung |
Stufe | Universität |
Erstellt / Aktualisiert | 08.03.2018 / 05.06.2020 |
Lizenzierung | Keine Angabe |
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What does the first layer of social behavior consist of (Universal)?
- The human nature
- Universal values
- Commonly shared world view
Explain the Cultural layer of social behavior:
- Cultural diversity
- Humanity relies more on its culture than anatomy for adaption and survival
- Different cultures develop as living conditions are different from each other
Explain the Cultural layer of social behavior:
- Function of culture
Building trust is extremely important for prosperity:
Higher levels of trust -> lower interpersonal violence
Higher levels of trust -> effective organizations and productive workforce
Effective organizations -> productive workforce
Productive workforce -> welfare
"There is no example in history where people first create economic and commercial relations and then establish a culture. People first establish a common language, agreed-upon codes of behavior, and a shared sense of purpose - to wit, social capital. Only when social cultures are well developed is there enough social trust to support commercial and governmental institutions.
Culture at two levels:
- Psychic or psychological level: focuses on the internalized norms, attitudes and behavior of individuals from a particular culture.
- Institutional level: looks at national (or group) culture embodied in institutions (government, education, economic instiutions, business organizations).
Caveat
- Withstand the "culturalist impulse" (impulse to mainly explain people's behavior with a "cultural difference")
- Also withstand the denial of culture motivated by political correctness considerations.
Explain the Personal layer of social behavior.
- Individual biography and genetic pre-disposition form our personality
- Having the same cultural roots does not mean that one is identical in his / her behavior
- In that sense: Every person is unique
How do intercultural conflicts occur? (simply put)
- We are only partially conscious about our mental programming
- If people from different cultures meet, they tend to interpret the other person's behavior by basing their interpretation on one's own cultural value system
Define what stereotyping is.
- Categorizing all members of a group as having the same characteristics. Each and every member of a group of people. In doing so, we also tend to exaggerate the differences between groups.
- Selective and inflexible perception
- Often judgmental - either in the positive or in the negative direction
- Often instantaneous
Define what generalization is.
- Categorizing many members of a group as having similar characteristics.
- Flexible perception
- Formulate one or more hypotheses and test them in your new cultural environment