English I
English Vocabulary Kalaidos Fachhochschule
English Vocabulary Kalaidos Fachhochschule
Set of flashcards Details
| Flashcards | 300 |
|---|---|
| Language | English |
| Category | English |
| Level | University |
| Created / Updated | 07.01.2018 / 02.12.2019 |
| Weblink |
https://card2brain.ch/box/20180107_english_i
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ermutigen, motivieren
ein Laib Brot
Kundenservice
die Bedürfnisse der Kunden abdecken
behandeln
Stammkunde/-kundin
Zufriedenheit
Kundenbindung
sehr wichtig
reklamieren
Unzufriedenheit
Rückerstattung
begeistert
kritisieren
du drückst deinen Unmut aus
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Marktforschung
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Fokusgruppe
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qualitativ
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mengenbezogen, quantitativ
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Primärdaten
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Sekundärdaten
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Information, Informationen
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Feldforschung, Feldstudie
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Desk-Research, ‘Schreibtischforschung’
Tastatur-Befehle:
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