ITIL v3 Prozessnamen
Alle Prozessnamen zu den jeweiligen Phasen
Alle Prozessnamen zu den jeweiligen Phasen
Service Strategy, process number 1
Strategy Management for IT Services
Service Strategy, process number 2
Service Portfolio Management
Service Strategy, process number 3
Financial Management
Service Strategy, process number 4
Demand Management
Service Strategy, process number 5
Business Relationship Management
Service Design, process number 1
Design Coordination
Service Design, process number 2
Service Catalogue Management
Service Design, process number 3
Service Level Management
Service Design, process number 4
Capacity Management
Service Design, process number 5
Availability Management
Service Design, process number 6
IT Service Continuity Management
Service Design, process number 7
Information Security Management
Service Design, process number 8
Supplier Management
Service Transition, process number 1
Transition Planning & Support
Service Transition, process number 2
Change Management
Service Transition, process number 3
Change Evaluation
Service Transition, process number 4
Service Asset & Configuration Management
Service Transition, process number 5
Release & Deployment Management
Service Transition, process number 6
Service Validation & Testing
Service Transition, process number 7
Knowledge Management
Service Operation, process number 1
Event Management
Service Operation, process number 2
Incident Management
Service Operation, process number 3
Request Fulfillment
Service Operation, process number 4
Problem Management
Service Operation, process number 5
Access Management
CSI, process number 1
7 Step Improvement Process
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Lernkarten
Service Strategy, process number 1
Strategy Management for IT Services
Service Strategy, process number 2
Service Portfolio Management
Service Strategy, process number 3
Financial Management
Service Strategy, process number 4
Demand Management
Service Strategy, process number 5
Business Relationship Management
Service Design, process number 1
Design Coordination
Service Design, process number 2
Service Catalogue Management
Service Design, process number 3
Service Level Management
Service Design, process number 4
Capacity Management
Service Design, process number 5
Availability Management
Service Design, process number 6
IT Service Continuity Management
Service Design, process number 7
Information Security Management
Service Design, process number 8
Supplier Management
Service Transition, process number 1
Transition Planning & Support
Service Transition, process number 2
Change Management
Service Transition, process number 3
Change Evaluation
Service Transition, process number 4
Service Asset & Configuration Management
Service Transition, process number 5
Release & Deployment Management
Service Transition, process number 6
Service Validation & Testing
Service Transition, process number 7
Knowledge Management
Service Operation, process number 1
Event Management
Service Operation, process number 2
Incident Management
Service Operation, process number 3
Request Fulfillment
Service Operation, process number 4
Problem Management
Service Operation, process number 5
Access Management
CSI, process number 1
7 Step Improvement Process
