Lernkartei ITPM Head First PMP (Seite 1 von 7)

Karten	256
Lernende	84
Sprache	English
Kategorie	Informatik
Stufe	Universität
Erstellt / Aktualisiert	11.05.2014 / 12.08.2024
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The project manager for a construction project discovers that a new water line is being created in the neighborhood where he’s managing a project. Company policy requires that a series of forms for city environmental changes need to be filled out before his team can continue work on the project. This is an example of:

a portfolio

a program

an enterprise environmental factor

a project

Which of the following is NOT a characteristic of a project?

temporary

strategic

specific result

progressively elaborated

An energy company is investing in a series of initiatives to look for alternative energy sources so that the company can be competitive in 10 years. The initaitives are tracked and managed together because this goal is vital to the success of the company. This is an example of...

a portfolio

a program

a project

an enterprise environmental factor

Which of the following is NOT a responsibility of a project manager?

managing stakeholder expectations

managing project constraints

gathering product requirements

sponsoring the project

Which of the following is NOT a Process Group?

Monithoring an Controlling

Gathering Requirements

Initiating

Closing

Which of the following is NOT a knowledge area?

Scope

Integration

Procurement

Initiating

Which of the following is NOT true about portfolio management?

The portfolio manager judges success of the portfolio by combining data from all of its programs and projects

A portfolio can contain projects and programs

A portfolio is organized around a business goal

A portfolio is always a group of programs

You’re managing a project to remodel a kitchen. You use earned value calculations to figure out that you’re going to run $500 over budget if your project continues at the current rate. Which of the following core characteristics of a project manager are you using to find the problem?

Knowledge

Performance

Personal

None of the above

At the beginning of a project, a software team project manager is given a schedule with everyone’s vacations on it. She realizes that because the software will be delivered to the QA team exactly when they have overlapping vacations, there is a serious risk of quality problems because there won’t be anyone to test the software before it goes into production. What BEST describes the constraint this places on the project?

Quality constraint

Time constraint

Resource Constraint

Risk Constraint

A project manager is having trouble with his project because one of his team members is not performing, which is causing him to miss an important date he promised to a stakeholder. He discovers that the team member knew about the project problem, but didn’t tell him because the team members are all afraid of his bad temper. Which BEST describes how the project manager can avoid this situation in the future?

Increasing his knowledge of the PMBOK® Guide

Measuring personal performance

Improving his personal skills

Managing stakeholder expectations

Which of the following is NOT a Project Constraint?

Quality

Scale

Time

Cost

A project manager is running a data center installation project. He finds that his stakeholder is angry because he’s run over his budget because the staff turned out to be more expensive than planned. The stakeholder’s unhappy that when the project is over, the servers won’t have as much drive space as he needs. Which of the following constraints was not affected by this problem?

Quality

Resource

Time

Cost

Which of the following is NOT an example of operational work?

Building a purchase order system for accounts payable

Submitting weekly purchase orders through a purchase order system

Deploying weekly anti-virus software updates

Yearly staff performance evaluations

You’re managing a project to build a new accounting system. One of the accountants in another department really likes the current system and is refusing to be trained on the new one. What is the BEST way to handle this situation?

Refuse to work with him because he’s being difficult

Appeal to the accountant’s manager and ask to have him required to take training

Get a special dispensation so that the accountant doesn’t have to go to the training

Work with him to understand his concerns and do what you can to help alleviate them without compromising your project

Which of the following is used for identifying people who are impacted by the project?

Resource List

Stakeholder Register

Enterprise Environmental Factors

Project Plan

Your manager asks you where to find a list of projects that should be managed together. What is the BEST place to find this information?

Project Plan

Project Charter

Portfolio Charter

Program Charter

You want to know specifically which business goal a group of projects and programs are going to accomplish. Which is the best place to look for this information?

Project Plan

Project Charter

Portfolio Charter

Program Charter

A project coordinator is having trouble securing programmers for her project. Every time she asks her boss to give a resource to the project he says that they are too busy to help out with her project. Which type of organization is she working in?

Functional

Weak Matrix

Strong Matrix

Projectized

A project manager is having trouble securing programmers for her project. Every time she asks the programming manager for resources for her project, he says they’re all assigned to other work. So she is constantly having to go over his head to overrule him. Which type of organization is she working for?

Functional

Weak Matrix

Strong Matrix

Projectized

You’re a project manager working on a software engineering project. The programmers have started building the software, and the testers have started to create the test environment. Which process group includes these activities?

Initiating

Planning

Executing

Closing

Which of the following is not a stakeholder?

The project manager who is responsible for building the project

A project team member who will work on the project

A customer who will use the final product

A competitor whose company will lose business because of the product

A project manager runs into a problem with her project’s contractors, and she isn’t sure if they’re abiding by the terms of the contract. Which knowledge area is the BEST source of processes to help her deal with this problem?

Cost Management

Risk Management

Procurement Management

Communications Management

You’re a project manager for a construction project. You’ve just finished creating a list of all of the people who will be directly affected by the project. What process group are you in?

Initiating

Planning

Executing

Monitoring & Controlling

Which process group contains the Develop Project Charter process and the Identify Stakeholders process?

Initiating

Executing

Monitoring and Controlling

Closing

Which of the following is NOT a project?

Repairing a car

Building a highway overpass

Running an IT support department

Filming a motion picture

A project manager is running a software project that is supposed to be delivered in phases. She was planning on dividing the resources into two separate teams to do the work for two phases at the same time, but one of her senior developers suggested that she use an Agile methodology instead, and she agrees. Which of the following BEST describes the relationship between her project’s phases?

Sequential relationship

Iterative relationship

Constrained relationship

Overlapping relationship

Which of the following is NOT true about overlapping phases?

Each phase is typically done by a separate team

There’s an increased risk of delays when a later phase can’t start until an earlier one ends

There’s an increased risk to the project due to potential for rework

Every phase must go through all five process groups

You’re the project manager for an industrial design project. Your team members report to you, and you’re responsible for creating the budget, building the schedule, and assigning the tasks. When the project is complete, you release the team so they can work on other projects for the company. What kind of organization do you work in?

Functional

Weak matrix

Strong matrix

Projectized

You’re a project manager working in a weak matrix organization. Which of the following is NOT true?

Your team members report to functional managers

You are not in directly charge of resources

Functional managers make decisions that can affect your projects

You have sole responsibility for the success or failure of the project

You’ve just received a change request. This means:

The project charter is complete, but the work cannot begin yet because you need to make a change to the scope baseline

You are in the Direct and Manage Execution process, and you can implement the change now

The change needs to be approved before it can be implemented

There is a defect in a deliverable that must be repaired

Which of these is not an input to Develop Project Charter?

Enterprise environmental factors

Project Management Plan

Contract

Project statement of work

What is the output of Direct and Manage Execution?

Approved change requests

Project management processes

Deliverables

Forecasts

You’re managing a graphic design project. One of your team members reports that there is a serious problem, and you realize that it will cause a delay that could harm the business of the stakeholders. Even worse, it will take another two days for you to fully assess the impact—until then, you won’t have the whole story. What is the BEST way to handle this situation?

Create a change request document and submit it to the change control meeting

Pull out the project charter and show them that you have authority to make decisions

Meet with the stakeholders and tell them that there’s a problem, but you need two more days to get them the information they need

Update the lessons learned and add it to your organizational process assets

You’re a project manager on a construction project. The electrician has started laying out the wiring, when the client comes to you with a change request. He needs additional outlets, and you think that will increase the cost of the electrical work. What is the first thing you do?

Refuse to make the change because it will increase the cost of the project and blow your budget

Refer to the project management plan to see how the change should be handled

Consult the contract to see if there is a clause

Make the change, since the client requested it

The work authorization system:

Ensures that every work package is performed at the right time and in the proper sequence

Authorizes the project manager to spend money on work

Is a set of processes and tools that aids project manager in effectively guiding the project to completion

Is a formalized, written description of how to carry out an activity

You’re the project manager at a telecommunications company. You recently had stakeholders approach you with changes. You figured out that the changes would cost additional time and money. The stakeholders agreed, you were given additional time and budget, and the changes were approved. Now you have to incorporate the changes into the project. What do you do next?

Modify the project charter to include the changes

Use the work authorization system to make sure the work is performed

Make sure to track your changes against the project’s baseline so you know how much they eventually cost

Incorporate the changes into the baseline so you can track the project properly

You are a project manager on a software project. When you planned the project, your Enterprise Environmental Factors included a policy that all changes that cost over 2% of the budget need to be approved by the CFO, but smaller changes could be paid for by a management contingency fund. One of your stakeholders submitted a change request that requires a 3% increase in the budget. Your company has an outsourcing effort, and you believe that a small change to the way that the change is requested could allow you to take advantage of it and cut your costs in half. What is the BEST way to handle this situation?

Work with the stakeholder to figure out how to reduce the cost of the change by a third

Request approval from the CFO

Refuse the change because it is over 2% of the budget

Document the change request, since all changes must be documented

You’re on the project selection committee. You’re reviewing a document that describes the strategic value of a potential project and its benefits to the company. What’s this document called?

Project Charter

Business Case

Benefit measurement method

Contract

One of your team members has discovered a defect in a deliverable and has recommended that it be repaired. Which of the following is NOT true:

The project charter has authorized you to perform the work

Your project is in Monitor and Control Project Work process

The defect repair must be approved before the deliverable can be repaired

You must update the project management plan to document the defect

You are holding a formal, approved document that defines how the project is executed, monitored, and controlled. You are holding:

The project management plan

The performance measurement baseline

The project charter

The work breakdown structure

ITPM Head First PMP

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