ITIL 2011 – Prozesse und Funktionen
Zum Lernen der Zugehörigkeit von Prozessen zu ihren Phasen und der Unterscheidung von Funktionen und Prozessen. Antworten sind: - Service Strategy - Service Design - Service Transition - Service Operation - Continual Service Improvement - Funktion
Zum Lernen der Zugehörigkeit von Prozessen zu ihren Phasen und der Unterscheidung von Funktionen und Prozessen. Antworten sind: - Service Strategy - Service Design - Service Transition - Service Operation - Continual Service Improvement - Funktion
Set of flashcards Details
| Flashcards | 36 |
|---|---|
| Students | 17 |
| Language | Deutsch |
| Category | Computer Science |
| Level | Other |
| Created / Updated | 17.01.2016 / 25.06.2020 |
| Weblink |
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Information Security Management
Service Design
Service Asses & Configuration Management
Service Transition
7 Step Improvement Process
Continual Service Improvement
Service Catalogue Management
Service Design
Service Portfolio Management
Service Strategy
Risk Management
Service Design
Capacity Management
Service Design
Change Evaluation
Service Transition
Application Management
Funktion
Business Relationship Management
Service Strategy
Design Coordination
Service Design
Service Desk
Funktion
Incident Management
Service Operation
Transition Planning & Support
Service Transition
Facilities Management
Funktion
Release & Deployment Management
Service Transition
Operations Management
Funktion
Service Level Management
Service Design
Financial Management for IT Services
Service Strategy
Business Capacity Management
Service Design
Component Capacity Management
Service Design
Service Capacity Management
Service Design
Service Validation & Testing
Service Transition
Change Management
Service Transition
Access Management
Service Operation
Problem Management
Service Operation
Event Management
Service Operation
Demand Management
Service Strategy
Availability Management
Service Design
IT Operations Control
Funktion
Supplier Management
Service Design
Strategy Management for IT Services
Service Strategy
Technical Management
Funktion
IT Service Continuity Management
Service Design
Request Fulfilment
Service Operation
Knowledge Management
Service Transition
