Lernkartei CBAP Kapitel 2.2 (Seite 1 von 2)

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Sprache	Deutsch
Kategorie	BWL
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Erstellt / Aktualisiert	29.04.2016 / 14.07.2016
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Input and Output of the Task: Conduct Stakeholder Analysis

Input:

Organizational Prozess Assets
Business Need
Enterprise Architecture

Output: Stakeholer List, Roles and Responsibilities

KA, Task, Input, Output?

KA: Business Analysis Planning and Monitoring

Task: Conduct Stakeholder Analysis

Input:

Organizational Prozess Assets
Business Need
Enterprise Architecture

Output: Stakeholer List, Roles and Responsibilities

what duration should be allocated to stakeholder analysis

throughout the project

You are working with Terry on the conduct stakeholder analysis task as part of the business analysis duties in your company. Terry wants to know why it's so important to identify stakeholders so early in the business analysis duties. Which one of the following statements best addresses the need to identify the stakeholders early on in the business analysis duties?

A. It's important to identify the stakeholders so the business analyst knows who to report to.

B. It's important to identify the stakeholders so the business analyst knows who to bill for the project.

C. It's important to identify the stakeholder so the business analyst can help ensure the timely delivery of the requirements deliverables.

D. It's important to identify the stakeholders so the stakeholders know who the business analyst is.

Gary is the business analyst for his organization. He has realized that he has overlooked a key group of stakeholders during the conduct stakeholder analysis process. What is the danger in overlooking a key set of stakeholders?

A. The newly identified stakeholders will now have to pay for any requirements they want to add to the requirements.

B. The newly identified stakeholders will need to spend extra time to learn about the project and how it will affect them.

C. The newly identified stakeholders will be excluded from decisions that affect the deliverables that have already been created in the project.

D. The newly identified stakeholders may have requirements that require additions to the project or may nullify other requirements already in the project.

You are the business analyst for your organization and are preparing to conduct stakeholder analysis. As part of this process you realize that you'll need several inputs. Which one of the following is NOT an input you'll use for the conduct stakeholder analysis task?

A. Enterprise architecture

B. Enterprise environmental factors

C. Organizational process assets

D. Business need

You are the business analyst for your organization and are to conduct stakeholder analysis. Which of the following statements best describes the conduct stakeholder analysis task?

A. This task identifies organizations and lines of business that may be affected by a proposed initiative or who share a common business need.

B. This task identifies stakeholders who may be affected by a proposed initiative or who share a common business need.

C. This task identifies the organizations that are likely affected by a problem that a project must solve.

D. This task identifies the people who may be affected by a proposed initiative or who share a common business need.

What two factors must the business analyst consider when conducting stakeholder analysis?

A. Influence and attitude

B. Position and politics

C. Politics and influence

D. Attitude and position

When does Stakeholder Analysis beginn end end?

begins when when the business need is identified

begins when the Analyst is named

is a single task which stops with delivering the Stakeholder list

is an ongoing activity as long as business analysis continues

which input to "Conduct Stakeholder Analysis" helps you to identify and analyze the position of stakeholders are affected by the goals and objectives of the business.

Business Need

which input to "Conduct Stakeholder Analysis" includes policies and procedures, methodologies, templates and authorization guidelines?

Organizational Process Assets

which input to "Conduct Stakeholder Analysis" describes the organizational units that exists, their interactions and roles and relationships.

Enterprise Architecture

which factors may effect the complexity of a stakeholder group? (2)

Number of interfacing business processes and automated systems
Number and variety of direct end users

Conducting Stakeholder Analysis: Factors like

Goals, objectives, solution approach
Business Analysis
Collaboration
Sponsor
Team Member

are to considert

to assess the stakeholders attitude to

to assess the stakholders influence over

Conducting Stakeholder Analysis: Factors like

project
for the good of the project
other stakeholder

are to considert

to assess the stakeholders attitude to

to assess the stakholders influence over

Approve the deliverables
Inspect and approve the reqs
Request and approve a change
Approve the reqs process
Review and approve the tracealitity structure
Veto proposed reqs and solutions

are

Authority Levels of a Stakeholder

There are 12 standard techniques used for "Conduct Stakeholder Analysis". Which 9 are used to identify stakeholder?

brainstorming (identify needs that lead to stakeholder)
interviews (ask for other stakeholder)
organization modeling (roles and functions of organizations)
process modeling (person involved in business processes)
requirements workshop (suggest other stakeholder)
scenarios and Use Cases and Userstories (identify stakeholder roles)
scope Modeling (which stakeholder fall outside scope)

There are 12 standard techniques used for "Conduct Stakeholder Analysis". Which 3 are used to assess stakeholder?

Acceptance and evaluation criteria definition (do stakeholder have authority to accept or reject solution?)
risk analysis (stakeholder attitude)
Survey/questionnaire (identify shared characteristics)

Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?

A. Scope modeling

B. Requirements workshops

C. Scenario and uses cases and user stories

D. Interviews

What technique enables you to get an extensive list of alternatives

Brainstorming

In the task "Conduct Stakeholder Analysis" which technique is used to identify which stakeholder have sufficient authority to accept or reject the solution?

Acceptance and Evaluation Criteria Definition

In the task "Conduct Stakeholder Analysis" which technique may assit in identfiying needs and reqs that lead to stakeholder or in creating a listing of possible stakeholder roles

Brainstorming

In the task "Conduct Stakeholder Analysis" which technique will describe the roles and functions in the organization and will help to identify stakeholder?

Organization Modeling

In the task "Conduct Stakeholder Analysis" which technique shows any person involved in the execution of business processes affected by the solution?

Process Modeling

In the task "Conduct Stakeholder Analysis" during which two techniques the BA may ask if the participants can suggest other stakeholders?

Interviews and Requirements Workshop

In the task "Conduct Stakeholder Analysis" which technique is used to assess the stakeholders attitudes or the ability of key stakeholders to participate

Risk Analysis

In the task "Conduct Stakeholder Analysis" which 3 techniques uses stakeholder roles as starting point for actors and roles?

Scenarios, Usecases and User Stories

In the task "Conduct Stakeholder Analysis" which technique is useful for identifying shared characteristics of stakeholder groups

Survey/Questionnaire

In the task "Conduct Stakeholder Analysis" which technique should show stakeholders that fall outside the scope but still interact with it.

Survey/Questionnaire

Which conduct stakeholder analysis technique is useful for identifying shared characteristics of a stakeholder group?

A. Surveys

B. Scope modeling

C. Brainstorming

D. Interviews

Which two specific techniques (beside the 10 general techniques) are used for "Conduct Stakeholder Analysis"

Stakeholder Map
RACI Matrix

RACI stands for

Responsible, Accountable, Consulted, Informed

Reasonable, Acknowledged, Consulted, Informed

Reviewer, Approver, Confirmer, Inquirer

Responsible, Adaptable, Consulted, Influential

Which of the following charts is important to ensure that the roles and responsibilities of those involved in a task are tracked?

A. Pie chart

B. Line chart

C. RACI chart

D. Gantt chart

You are the business analyst for your organization and are working with Jennifer to conduct stakeholder analysis. You would like to create a RACI chart to help with the roles of the people involved in the stakeholder analysis process. Jennifer is not familiar with this chart and asks what does RACI mean. Which one of the following best describes the RACI chart in the conduct stakeholder analysis process?

A. It's a matrix that uses the Responsible, Accountable, Consult, and Inform tasks as part of the stakeholder analysis process.

B. It's a role and responsibility chart that identifies when stakeholders are needed in the business analyst duties.

C. It's a matrix that uses Role, Action, Consult, and Inform as part of the conduct stakeholder analysis process.

D. It's a rule that the business analyst can use to identify all of the needed stakeholders: roles, actions, communications, and interest.

Which of the following is a graphical representation of roles and responsibilities of different project team members?

A. RACI chart

B. Pareto chart

C. Resource histogram chart

D. Organization chart

two common Stakeholder Maps

Stakeholder Matrix
Stakeholder Onion Diagram

In the stakeholder Matrix what are the Axis of the diagram?

Influence of Stakeholder
Impact on Stakeholder

You are the business analyst for your organization. Management has asked that you create a stakeholder map as part of the conduct stakeholder analysis process. What is a stakeholder map?

A. A stakeholder map is a visual diagram that shows the connection among positive and negative stakeholder

B. A stakeholder map is a visual diagram that illustrates where the stakeholders are geographically located.

C. A stakeholder map is a visual diagram that depicts the stakeholders' actions as responsible, accountable consult, and inform.

D. A stakeholder map is a visual diagram that depicts the relationship of the stakeholders to the solution and to one another.

In the Stakeholder Matrix what should you do with

high influence of stakeholder
high impact on stakeholder

Ensure stakeholder remains satisfied

Work closely, ensure they agree with and support the change

Monitor that their influence do not change

Keep informed

In the Stakeholder Matrix what should you do with

low influence of stakeholder
high impact on stakeholder

Ensure stakeholder remains satisfied

Work closely, ensure they agree with and support the change

Monitor that their influence do not change

Keep informed

CBAP Kapitel 2.2

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