BEN Unit 12-28
BBA HS 15/16 Voci Unit 12-28, mit englischer Definition, eingebaut in einem Satz + deutsche Übersetzung
BBA HS 15/16 Voci Unit 12-28, mit englischer Definition, eingebaut in einem Satz + deutsche Übersetzung
Kartei Details
| Karten | 352 |
|---|---|
| Lernende | 13 |
| Sprache | English |
| Kategorie | Englisch |
| Stufe | Universität |
| Erstellt / Aktualisiert | 21.10.2015 / 30.11.2017 |
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From the point of view of producers, quality can be seen in terms of conformity or conformance to specification.
The components and the product as a whole are made exactly as designed.
Konformität, Konformität gemäss Spezifikation
Which means that the components and the product as a whole are made exactly as designed.
Parts
Komponenten, Bestandteile
In other words, there is consistency and elimination of variation resulting in zero defects.
No Variation
Konsistenz, Verhinderung von Variationen
In other words, there is consistency and elimination of variation resulting in zero defects.
No mistakes at all in the manufacturing process.
Null-Fehler-(Prinzip)
Everything must be done right first time to avoid the need for reworking.
Not repeat again, because it's right.
Das erste Mal richtig machen
Everything must be done right first time to avoid the need for reworking.
Working again on
nacharbeiten, umarbeiten
Reworking components in order to correct faults and defects.
Mistakes
Fehler und Defekte
We are also inspired by ideas of employee involvement.
Quality should be the concern of everyone in the company.
Involvierung der Mitarbeitenden
The service must satisfy customer needs.
The service received by the customer must be exactly what is planned and intended.
Kundenbedürfnisse befriedigen
Quality could be defined in terms of customer approval.
Recognition that we are satisfying customer needs.
Kundenumfragen
Recognition that we are satisfying customer needs and customer expectations.
What a customer awaits.
Kundenerwartungen
And if we exceed those expectations there may even be customer delight.
go beyond
übertreffen
And if we exceed those expectations there may even be customer delight.
extreme satisfaction
Begeisterung des Kunden
Performance
How well the product performs its main function.
Leistung
Features
Addistional parts of characteristics that the product offers
Merkmale, Besonderheiten
Reliability
How well the product continues to perform without breakdowns.
Zuverlässigkeit, Verlässlichkeit, Beständigkeit
How well the product continues to perform without breakdowns.
If a product has breakdowns, it isn't reliable.
Pannen
technical durability
How long the product lasts before becoming technically obsolete.
Technische Langlebigkeit
How long the product lasts before becoming technically obsolete.
Out of date
veraltet, abgenutzt
serviceability
How easy the product is to service.
Gebrauchsfähigkeit
How easy the product is to service.
maintain and repair
etw. warten, bedienen
Aesthetics
The look and feel of the product
Ästhetik
Perceived quality
The customer's judgement of the product's level of quality.
wahrgenommene Qualität
Value for money
What the product does in relation to the price paid for it.
Preis-Leistungs-Verhältnis
It is a network of national standards institutes in over 145 countries.
International Organization for Stadardization (ISO)
Institute für Standardisierung
ISO has developed more than 14000 International Standards, which is says are documented agreements containing technical specifications or other precise criteria and guidelines to ensure that materials, products, processes and services are fit for purpose.
technical descriptions
Technische Bedingungen
ISO has developed more than 14000 International Standards, which is says are documented agreements containing technical specifications or other precise criteria and guidelines to ensure that materials, products, processes and services are fit for purpose.
Singular: criterion
Kriterien
ISO has developed more than 14000 International Standards, which is says are documented agreements containing technical specifications or other precise criteria and guidelines to ensure that materials, products, processes and services are fit for purpose.
suitable for a thing
Für einen bestimmten Zweck geeignet.
The ISO 9000 series on quality management, which gives the requirements of quality management systems.
demands on a quality management system.
Anforderungen an an Qualitätsmangementsystem
The standard fpr providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction in supplier-customer-relationships.
Relationship between supplier and customer.
Lieferanten-Kunden-Beziehung
to enhance
to advance, to improve
verbessern
The ISO 14000 series on evironmental management for organizations wishing to operate in an environmentally sustainable manner.
An approach, which don't damage the environment.
in einer ökologisch nachhaltigen Weise
Organizations can apply for certification.
Organizations can request a certification.
Zertifikat beantragen
These are generic standards that can be applied to any industry.
Apply the same standards to any industry.
Fachgrundnormen
The role of top management in setting policies for quality.
Top managers have to be seen to be involved in quality issues, not leaving this to middle management.
Top-Kader
Statutory and regulatory requirements
The car industry has to pay particular attention to safety and environmental laws, and standards in relation to the components that it uses.
Gesetzliche und behördliche Vorschriften
measureable objectives
We have to be able to measure quality and by how much it is improving.
Messbare Ziele
resource management
How you manage the inputs to your products, for example in human resources and materials.
Ressourcenmanagement
monitoring customer satisfaction
Customers are the ulitmate judges of quality and we have to constantly check and improve the score that they give us.
Überwachung der Kundenzufriedenheit
training effectiveness
The training of our staff is an investment and we have to measure how effective it is in terms of our future profitability.
Schulungswirksamkeit
