HRM 1 Chapter 3

HRM & OB 1 Module from FHNW Chapter 3. Key Terminology and exam like questions.

HRM & OB 1 Module from FHNW Chapter 3. Key Terminology and exam like questions.


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Flashcards 24
Language English
Category Micro-Economics
Level University
Created / Updated 22.06.2025 / 23.06.2025
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What does the Term "Organization of HRM" define?

The structural setup of how HR responsibilities are distributed within a company, depending on size, strategy, and culture.

What does the Term "Functional Structure" define?

HR tasks are divided based on core functions (e.g., training, payroll, recruitment).

What does the Term "Object-Related Structure" define?

HR is structured based on "objects" such as divisions, products, regions, or employee groups.

What does the Term "Matrix Structure" define?

Combines two or more forms of specialization (e.g., by function and region).

What does the Term "HRM Task Performers" define?

People or entities responsible for carrying out HR tasks: HR professionals, line managers, external providers.

What does the Term "HR Outsourcing" define?

Delegating certain HR functions to external companies (e.g., payroll services).

What does the Term "HR Shared Services" define?

Centralized units within the company that handle repetitive HR tasks (e.g., benefits administration).

What does the Term "Professional Employer Organization (PEO)" define?

A third-party company that leases employees and handles their employment admin, while the client controls the work.

What are Line Manager HR duties? 

A manager outside the HR department who performs HR duties such as hiring, feedback, and conflict resolution.

Explain the Dave Ulrich Model

A model that defines four strategic HR roles: Strategic Partner, Administrative Expert, Change Agent, and Employee Champion.

According to Dave Ulrich's Model what is a Strategic Partner's task?

They Align HR with business strategy.

According to Dave Ulrich's Model what is a Administrative Expert's task?

They focus on efficient HR processes and service delivery.

According to Dave Ulrich's Model what is a Change Agent's task?

They manage transformation and change in the organization.

According to Dave Ulrich's Model what is a Employee Champion's task?

They advocate for employee needs and well-being.

A set up where HR is divided by regions (e.g., Europe, Asia) is called: 

A centralized unit that handles benefits and payroll processing across divions is an example of:

A third party company that hires and leases staff to clients is called a:

In Ulrich's model, the HR role that supports restructuring and organizational transformation is the: 

Who typically performs HR tasks like giving feedback and managing schedules on a daily basis?

Which of the following best describes a functional HR structure?

What is a key benefit of shared services in HR?

Which statements about Ulrich's HR model are correct?

Which of the following statements are true about HR organization?

Ulrich's Model in Practice:

Example: At Swisscom:

  • Strategic Partners work with division heads on future skills

  • Administrative Experts optimize payroll automation

  • Change Agents support agile transformation initiatives

  • Employee Champions drive engagement and feedback platforms