Cartes mémoires SC2 (Seite 1 von 2)

Cartes-fiches	63
Langue	Deutsch
Catégorie	Informatique
Niveau	Autres
Crée / Actualisé	25.12.2022 / 27.12.2022
Lien de web	https://card2brain.ch/box/20221225_sc2
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1. What action triggers the credit limit determination in SAP Sales Cloud?

Start involved party determinations.

Save quote.

Calculate pricing.

Request external pricing.

2. You need to change access to a work center for several users to read-only. Which setting do you use to apply restriction rules?

Any field of the business object

A scoping question

Code list restrictions

The access context

3. When using data migration templates for the initial load, which activities are part of the migration process? Note: There are 3 correct answers to this question.

Align data fields with input fields.

Find and fix errors in the data file.

Upload data from the template file.

Realign territory data.

Export data to a local file.

4. What type of confirmation is received for an availability check when you use the Request External Pricing option from SAP Sales Cloud?

Semi-binding confirmation

Future confirmation

Binding confirmation

Non-binding confirmation

5. A bill of materials was triggered from SAP Sales Cloud using the Request External Pricing option. Where can the pricing and quantity be edited?

In the quotation header

In the parent item only

In the child item only

In both the parent item and the child item

6. What happens during the lead aging notification process? Note: There are 2 correct answers to this question.

The manager of the sales representative receives the notification.

The sales representative of the lead receives the notification.

A new high-priority notification is triggered after the first notification expires.

By default, the priority for the notification is set to high.

7. From which workcenter in the test tenant can you request a production tenant? Note: There are 2 correct answers to this question.

Administrator workcenter

Data Protection and Privacy workcenter

Service Control workcenter

Business Configuration workcenter

8. How do you restrict the list of accounts for a territory realignment run?

Flag relevant accounts within the master data view.

Define a selection for the Account Selection report.

Select accounts using nested decision tables.

Select accounts manually from a list in the wizard.

9. What are service agents used for when setting up an SAP Cloud for Customer system? Note: There are 2 correct answers to this question.

To restore system default settings

To scope the system

To create business users

To assign accounts to business users

10. What step is required to use the lead aging notification?

Assign the users to the notification in the Application and User Management workcenter.

Trigger the time of the notification in the Sales workcenter.

Set the priorities for the notification in the Administration workcenter.

Modify the number of days of the notification in the business configuration.

11. Your customer defines a person who is responsible for checking every SAP Cloud for Customer upgrade. Upgrade notifications need to be sent via e-mail to this person. Which of the following steps must you perform in SAP Cloud for Customer to set this up?

Define a new service agent.

Define the contact person in the Service Control Center.

Update the contact details in your organization structure.

Define the contact person in the Administration work center.

12. During scoping, you have selected the option to allow multiple territories per account. How does this impact the system behavior in the realignment of accounts and territories? Note: There are 2 correct answers to this question.

The Define Exceptions step is unavailable.

More than one set of territory rules becomes active.

Additional fields become available for territory determination.

The system uses the first rule that applies when making territory assignment.

13. Which sales planning dimensions can you use to define a sales target plan? Note: There are 2 correct answers to this question.

Sales unit

Employee

Account team

Product list

14. For which of the following options can you apply workflow rules? Note: There are 2 correct answers to this question.

Define conditions for the action field update.

Define and activate custom fields.

Define an action response template.

Send e-mail notifications.

15. Which action should you execute to set the pricing status in a sales order to Calculated?

Trigger simulation on the sales order in an integrated environment.

Trigger Submit for Approval in the sales order.

Trigger a consistency check in the sales order.

Trigger simulation on the sales order in a non-integrated environment.

16. For which of the following business objects is external pricing supported? Note: There are 2 correct answers to this question.

Quotes

Activities

Orders

Leads

17. What must you define to enable upsell and downsell product recommendations in sales quotes?

Product hierarchies

Product categories

Product groups

Product lists

18. Which of the following objects can you design as an administrator under the Business Analytics workcenter in SAP Cloud for Customer? Note: There are 3 correct answers to this question.

Key figures

Data sources

KPIs

Scorecard

Mashups

19. What benefits does SAP Sales Cloud provide during the Visit Planning phase? Note: There are 2 correct answers to this question.

Customer product lists are shown.

A calendar view containing visit details is integrated.

Service tickets with high priority are integrated.

Map-based route planning is supported.

20. What is returned when you execute Request External Pricing in the sales quote? Note: There are 3 correct answers to this question.

Storage location details

Configurable products

Bill of materials

Credit check

Availability to promise

21. You experience unxpected behavior in the system. Where in SAP Cloud for Customer can you find the link to report an incident?

Service control center

Help center

Administrator workcenter

Business Configuration workcenter

22. What options do you have when you create an activity plan? Note: There are 2 correct answers to this question.

Include tasks with notes and attachments.

Add product feedback.

Define if tasks are mandatory.

Create workflow rules.

23. Which of the following planning dimensions can you use to set up a sales target plan? Note: There are 2 correct answers to this question.

Service category

Account hierarchy

Sales unit

Product category

24. You want to define a workflow rule. Which of the following is the correct sequence of steps you need to perform?

Enter Basic Data -> Review -> Define Conditions -> Activate

Enter Basic Data -> Define Actions -> Define Conditions -> Activate

Enter Basic Data -> Define Actions -> Review -> Activate

Enter Basic Data -> Define Conditions -> Define Actions -> Activate

25. Which of the following settings are available in the Service and Social view of the Administrator workcenter in SAP Cloud for Customer? Note: There are 3 correct answers to this question.

Organizational work distribution

Service ticket priorities

Service levels

Ticket routing rules

Ticket templates

26. Which of the following attributes within an opportunity can you use to create a forecast? Note: There are 2 correct answers to this question.

Weighted revenue

Total contract value

Negotiated value

Expected revenue

27. Which of the following functions are provided by the SAP add-in for Microsoft Excel? Note: There are 2 correct answers to this question.

Publish Microsoft Excel workbooks to the Microsoft Sharepoint from SAP Cloud for Customer.

Upload Microsoft Excel workbooks to SAP Cloud for Customer.

Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE).

Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheets.

28. In the SAP Launch implementation methodology, which work streams are part of the project verification Q-Gate? Note: There are 2 correct answers to this question.

Cloud Integration

Integration Preparation

Solution Design

Solution Testing

29. You need to configure sales phases during fine-tuning, but an activity is in read-only mode. What is the reason for this?

The corresponding scoping element is NOT activated.

The fine-tuning activity is NOT added to the project.

The fine-tuning activity is NOT open for configuration.

The fine-tuning activity is closed.

30. Which survey types are supported in SAP Sales Cloud? Note: There are 3 correct answers to this question.

Dynamic

Analytical

Static

Matrix format

Quantitative

31. For which of the following reasons would you create a business role? Note: There are 3 correct answers to this question.

You want to set up a service agent for an administrator.

You want to standardize system access.

You want to make custom reports available on the home screen.

You want to perform fine-tuning activities.

You want to restrict drop-down list values for a specific group of users.

32. Using rules in Opportunity Management, what must be defined to determine the sales team?

Workflow

Party role

Work distribution

Territory

33. According to SAP practices, which initial tasks are required to configure SAP Sales Cloud? Note: There are 2 correct answers to this question.

Set up scoping and fine tuning.

Define the organizational structure.

Define the business roles.

Execute data migration.

34. To which of the following can you control access for sales representatives when you edit business roles?

Dashboard

Workflow

Workcenter view

Report

35. Which of the following activity types can you assign in the Sales Assistant within fine-tuning in SAP Sales Cloud? Note: There are 3 correct answers to this question.

Task

Service request

Phone calls

E-mails

Appointment

36. Which of the following are initial tasks required to configure SAP Cloud for Customer? Note: There are 3 correct answers to this question.

Complete fine-tuning activities.

Set up scoping.

Create extension fields.

Assign reports to workcenter views.

Define the organizational structure.

37. You want to use the revenue split within opportunities. Which of the following actions are required?

Assign employees to a territory organization.

Create a sales planning dimension.

Include employees as part of the account team.

Activate scoping questions.

38. Which of the following tasks are required to set up a sales target plan? Note: There are 2 correct answers to this question.

Create a new plan with a unique key combination of sales unit and horizon.

Select the planning dimensions and master data.

Define multiple active versions of the sales target plan at the same time.

Enter multiple currencies in the sales target plan.

39. Which of the following administrative configuration tasks is mandatory when you set up SAP Cloud for Customer?

Set up territories.

Set up integration.

Set up work distribution.

Set up the organizational structure.

40. Which of the following business objects can be used in a default approval process? Note: There are 2 correct answers to this question.

Appointment

Visit

Sales quote

Ticket

SC2

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