Principles of Management Multiple Choice
Course FHNW
Course FHNW
Kartei Details
Karten | 182 |
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Sprache | English |
Kategorie | BWL |
Stufe | Universität |
Erstellt / Aktualisiert | 28.12.2020 / 14.01.2025 |
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Paula started a new bakery business. Because she must meet specific requirements from the state health department, Paula has decided to use a mechanistic structure for management. Which of the following supports Paula’s choice to organize and control the business with a mechanistic structure?
n a mechanistic structure, supervisors make all important decisions; employees are closely supervised and follow well-defined rules and standard operating procedures
Chloe was concerned about the office layout and its impact on how well her employees were able to use organizational resources to get their jobs done. After observing how often employees had to get up from their desks to walk to the printer down the hall to retrieve a document, she decided to add additional printers that were more strategically located. Chloe was focusing on improving
Efficiency is a useful measure of how well an organization uses all its resources—such as labor, capital, materials, or energy—to produce its outputs, or goods and services.
_______ technologies are characterized by low task variety and high task analyzability.
Routine technologies are characterized by low task variety and high task analyzability; this means the problems encountered do not vary much and are easily resolved through programmed decision making.
The purpose of an integrating role is to
An integrating role is a role whose only function is to increase coordination and integration among functions or divisions to achieve performance gains from synergies.
IPG warehouses books, markets them, ships to consumers, and handles the billing and collections for small, independent publishers. IPG is a
Organizations that help other organizations sell their goods or services to customers are called distributors. The decisions managers make about how to distribute products to customers can have important effects on organizational performance.
The SUV division of a major automobile corporation decides to release a new model a month ahead of its stated release and notifies all the departments associated with the division. The departmental managers must alter their _____ plan to accommodate the earlier release date.
A functional-level plan consists of the functional managers' decisions pertaining to the goals that they propose to pursue to help the division attain its business-level goals.
The culture at Fired-Up Electronics focuses on empowering its employees and makes use of cross-functional teams. What type of culture exists at Fired-Up Electronics?
An adaptive culture develops an emphasis on entrepreneurship and respect for the employee and allows the use of organizational structures, such as the cross-functional team structure, that empower employees to make decisions and motivate them to succeed.
Time-and-motion study involves
Time-and-motion study involves carefully timing and recording the actions taken to perform a particular task.
Which of the following factors played an important role in speeding up globalization?
One of the main factors that has speeded globalization by freeing the movement of capital has been the decline in barriers to trade and investment.
What is the process by which managers establish the structure of working relationships among employees to allow them to achieve organizational goals efficiently and effectively?
Organizing is the process by which managers establish the structure of working relationships among employees to allow them to achieve organizational goals efficiently and effectively.
When Marcia wanted to fire an employee, she consulted the employee handbook to see what actions she should take. Marcia was referring to
Rules are formal written instructions that specify actions to be taken under different circumstances to achieve specific goals.
In addition to determining the availability and qualifications of current employees, Jacob must also consider the supply of qualified workers in the external market. To accomplish this, Jacob will likely use
Supply forecasts estimate the availability and qualifications of current employees now and in the future, as well as the supply of qualified workers in the external labor market.
_____ prohibits discrimination in employment decisions on the basis of race, religion, sex, color, or national origin.
Title VII of the Civil Rights Act prohibits discrimination in employment decisions on the basis of race, religion, sex, color, or national origin, and covers a wide range of employment decisions.
Marian’s Jewels has great unity of direction, which means it has
Unity of direction is the singleness of purpose that makes possible the creation of one plan of action to guide managers and workers as they use organizational resources.
Which component of the human resource management system not only gives managers the information they need to make good decisions about how to train, motivate, and reward organization members, but also serves a developmental purpose for members of an organization?
Performance appraisal and feedback, serves two different purposes in HRM. First, performance appraisal can give managers the information they need to make good human resources decisions—decisions about how to train, motivate, and reward organization members. Second, feedback from performance appraisal serves a developmental purpose for members of an organization.
When you have a business meeting at a restaurant, you turn off your phone and direct your attention to the people at your table. This behavior would be considered a
Norms are unwritten, informal codes of conduct that prescribe appropriate behavior in particular situations and are considered important by most members of a group or organization.
According to Henri Fayol, having only one central, guiding plan put into operation to achieve an organizational goal at any given time is called
Unity means that at any time only one central, guiding plan is put into operation to achieve an organizational goal; more than one plan to achieve a goal would cause confusion and disorder.
_____ refers to the system of behavioral rules and norms that emerge in a company.
Managers must understand the workings of the informal organization, the system of behavioral rules and norms that emerge in a group, when they try to manage or change behavior in organizations.
Fred is a district manager. He reports to the regional manager, who in turn reports to the national sales manager. This demonstrates
The line of authority is the chain of command extending from the top to the bottom of an organization.
_____ refers to the chain of command extending from the top to the bottom of an organization.
The line of authority is the chain of command extending from the top to the bottom of an organization.
A manufacturing plant takes raw materials and uses them to create hardware that is sold in retail stores. This describes the ________ function.
The production function is responsible for creating, assembling, or providing a good or service—for transforming inputs into outputs. By performing its activities efficiently, the production function helps to lower costs.
As the only store to design and sell curtains in the suburb of Oakland, the merchandise sold by Plush Parade is overpriced. Noticing this, Diana's Draperies sets up a showroom in the same suburb, reasoning that with lower prices, they would be able to attract more customers. Diana's Draperies is Plush Parade's _____.
Competitors are organizations that produce goods and services that are similar and comparable to a particular organization's goods and services.
The ________ plan specifies all of the relevant information that managers need to decide whether to go ahead with a full-blown product development effort.
The product development plan specifies all of the relevant information that managers need to decide whether to go ahead with a full-blown product development effort.
Which of the following is often included for employee development, but not used for training?
Although both classroom instruction and on-the-job training can be used for development as well as training, development often includes additional activities such as varied work experiences and formal education. Role-playing and simulations are both types of classroom instruction.
The pharmaceutical industry is extremely dynamic. A company that releases a product to the general public with the intention of keeping prices high may see quick competition arising from other products made from different compounds that perform the same functions as the company's product. According to the five forces model, this type of threat is called
What is true of globalization?
Globalization is the set of specific and general forces that work together to integrate and connect economic, political, and social systems across countries, cultures, or geographic regions. The fates of peoples in different countries become interlinked as the world's markets and businesses become increasingly interconnected.
When managers organize divisions according to the type of customer they focus on, they are using a _______ structure.
When managers organize divisions according to the type of customer they focus on, they adopt a market structure.
_______ is the degree to which a job gives an employee the freedom and discretion needed to schedule different tasks and decide how to carry them out.
Autonomy is the degree to which a job gives an employee the freedom and discretion needed to schedule different tasks and decide how to carry them out.
An organization that is not presently in a task environment but has the resources to enter if it so chooses is called a
_______ is the degree to which a test measures what it is supposed to measure.
Validity is the degree to which a tool measures what it purports to measure—for selection tools, it is the degree to which the test predicts performance on the tasks or job in question.
An inert culture
Inert cultures are those whose values and norms fail to motivate or inspire employees; they lead to stagnation and, often, failure over time.
Managers try to develop functional strategies that allow the organization's value chain to deliver to customers
Managers try to develop functional strategies that allow the organization's value chain to deliver to customers either more desired product attributes for the same price or the same product attributes for a lower price.
According to SWOT analysis, an increase in local competition or labor costs, or an economic downturn are all potential ________ to an organization.
These are all potential threats to a company in a SWOT analysis.
What is a means of increasing coordination among functions and divisions by giving one manager in each division the responsibility for coordinating with the other?
Managers can increase coordination among functions and divisions by establishing liaison roles. When the volume of contacts between two functions increases, one way to improve coordination is to give one manager in each function or division the responsibility for coordinating with the other. These managers may meet daily, weekly, monthly, or as needed.
Benji works for a steel company that ships steel beams to contractors for commercial building projects. As such, Benji's company is a
Suppliers are the individuals and companies that provide an organization with the input resources (such as raw materials, component parts, or employees) it needs to produce goods and services.
_____ allows for the awarding of punitive and compensatory damages in cases of intentional discrimination.
The Civil Rights Act of 1991 allows for the awarding of punitive and compensatory damages in cases of intentional discrimination.
A manager in an entrepreneur role manages diversity in an organization by
A manager in an entrepreneur role manages diversity in an organization by committing resources to develop new ways to effectively manage diversity and eliminate biases and discrimination.
The _______ is an organization's net income before taxes divided by its total assets.
Return on investment (ROI), an organization's net income before taxes divided by its total assets, is the most commonly used financial performance measure because it allows managers of one organization to compare performance with that of other organizations.
Red Fox Supplies solved customer problems and provided customer service to form an awareness of superior product value in the minds of its customers. This is an example of strong
Which management approach advocates that supervisors be behaviorally trained to manage subordinates in ways that elicit their cooperation and increase their productivity?
The human relations movement advocates that supervisors be behaviorally trained to manage subordinates in ways that elicit their cooperation and increase their productivity.