M&E
M&E
M&E
Fichier Détails
Cartes-fiches | 95 |
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Langue | Deutsch |
Catégorie | Informatique |
Niveau | Université |
Crée / Actualisé | 09.10.2020 / 04.04.2021 |
Lien de web |
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Platform
An entity that brings together different groups of economic agents and facilitates interaction among them by managing NE and therefore creating value for all participants.
Business opportunity exists for a platform (3)
- A set of economic agents wish to interact
- The interaction generates NE: One agent’s decisions as to whether and how much to interact affect the well-being of other agents.
- An intermediary is more efficient in organizing the interaction.
Value of Platforms
- NE make it hard for individuals to organize interactions, even if these are valuable for everyone.
- The benefit an agent gets from joining a network depends on how many other people join as well
- If the agent doesn’t expect anybody else to join, she doesn’t join either
- Everybody loses, even if all would be better off joining!
- Platforms can solve this coordination problem -> valuable interactions easier to organize by reducing transaction costs.
- Basically, platforms sell transactions costs’ reductions (not necessarily sell a product)
Illustration of reduction in transaction costs (Uber)
Even with technology easing communication (e.g. FB groups to communicate between riders and drivers) a platform still adds a great deal of value by reducing transaction costs.
- Trust issues
- Help coordination -> Dispatch based on proximity
Network Effects (NE) (2)
- Within- group NE (WGNE)
- Cross- group NE (CGNE)
Within- Group NE (WGNE)
How does an agent’s decision to join (or how much to interact on) the platform affect the well-being of other agents in her own group?
Cross- Group NE (CGNE)
How does an agent’s decision to join (or how much to interact on) the platform affect the well-being of other agents in another group?
Cross- group NE (4)
- Attraction spillover
- Mutual attraction spiral
- Attraction/ Repulsion pendulum
- No group is interested in connecting with other, so interaction should simply be avoided
Attraction spillover
Consider a case where a higher activity level in one group (A) makes it more attractive for the other group’s members (B) to increase their activity level, BUT the attractiveness is not affected in the opposite direction.
Mutual attraction spiral
- Consider a case where a higher activity level in one group makes it more attractive for the other group’s members to increase their activity level and vice versa (pos. feedback loop).
-There is a pos. indirect NE for each group. For each group, an additional user negatively affects the whole group.
Attraction/ Repulsion pendulum
- A higher activity level in one group (A) makes it more attractive for the other group’s members (B) to increase their activity level
- By contrast, the first group’s members (A) tend to be repelled by a higher activity level of the second group (B).
(neg. feedback loop)
-There is a neg. indirect NE for each group. For each group, an additional user negatively affect, indirectly the whole group.
ignore with mutual negative CGNE
No group is interested in connecting with the other, so interaction should simply be avoided.
Categorizing NE can be tricky
- Not always easy to clearly identify distinct network effects.
- At first sight, easy to think that many platforms only manage an attraction loop (single group of users with pos. WGNE)
- In fact many of these environments turn out to feature both within-group and cross-group NE.
Why the emergence of so many digital platforms
Digital technologies make it easier for intermediaries to connect agents interested in interacting (potential trading partners)
- Much less physical capacity constraints
- Can mange very large volumes of interactions between agents: Offer personalized recommendations and reduce search costs
- Offer reputation systems and improve trust
- Make it easier to coordinate agents’ needs and actions
- In other words, DT allow to reduce a large set of transactions costs
Pipelines
Traditional companies (aka "pipelines")control transactions by producing goods and services with their own means of production
- Make adjustments throughout the value chain to sell products (internal focus)
pure platforms
- simply enable interactions between agents (external rather than internal focus) and do not own the means of production
- Airbnb doesn't own real estate, Uber doesn't own cars, YouTube or FB don't produce any content
Why build a typology of platfroms?
- Want to identify the underlying forces behind various platforms’ strategies
- Want to understand how platforms compete.
- Which exact activity is performed is of second order.
- Useful to distinguish platforms according to their emphasis on:
- Value creation: which are the network effects that the platform needs to internalize?
- Value capture: which revenue (business) model, or monetization strategy, does the platform use?
Value creation
which are the NE that the platform needs to internalize?
Value capture
which revenue (business) model, or monetization strategy does the platform use?
Value creation- > Platforms that focue on within-group NE (2)
- 2-sidedness can be added as a way to extract revenues from value creation
- Ex: FB, Amazon, Google search
value creation-> Platfroms that focus on mutually pos. cross-group NE (1)
- 2 sidedness is main attractiveness of such platforms and is therefore at the core of value creation
Value capture-> charger users enjoying pos. NE (3)
- can also be combined with a "freemium strategy" that offers a base version for free
- Ex. with WGNE focus: Spotify, Netflix
- Ex. wtih CGNE focus: Uber, Airbnb, Tinder
Value capture -> offer a bundle that includes a "bad" (3)
- The service is typically bundled with advertisitng / personal data transfer
- No monetary payment, but shadow cost of
- Exposition to ad nuisance, disclosure of personal data
- Whether these are considered "bads" by consumers is an empirical question
- Ex. FB (WGNE focus), Youtube (CGNE focus)
exchange
- Help “buyers” and “sellers” search for feasible contracts (mutually advantageous trade)
- Examples: Ebay, Booking.com
Matchmarkers
- Help members of one group find the right match in another group
- Examples: Monster, Tinder
Peer-to-peer marketplaces (aka "sharing economy")
- Enable interaction between providers and consumers of services
- Examples: airbnb, Uber
Advertising- supported content providers
- Advertising- supported content to viewers and sell their attention to advertisers
- Examples: The NewYork Times, the Huffington Post
Transaction systems
- Provide a method of payment to buyers and sellers
- Examples: Amex, MasterCard, Paypal
Software platforms
- Allow applications developers and users to interact
- Examples: Android, Microsoft, PlayStation
Crowdfunding platforms
- Link entrepreneurs to funders
- Examples: Indiegogo, kickstarter, gofundme
pos. network effects (NE)
when a consumer's wilingness to pay for the good depends positively on the size of the corresponding network
Nash Equilibrium
all players choose mutual best responses
-> no player has an incetive to deviate (choose another action / strategy)
best response
each player takes an action that leads to the highset payoff given the action taken by the other players
self- fulfilling prophecy (2)
1. if both consumers believe no one will buy, they find the price too high and don't buy, confirming their initial belief
2. If both consumers believe both will buy, they find the price low enough and buy, confirming their initial belief
self-fulfilling prophecy -> direct consequences (2)
1. Unpredictability: It is impossible to say wheter consumers will buy or not
2. Potential Inefficiency: Both consumers are better off in the equilibrium where they buy, yet it could be that they end up in the equilibrium where none buys
Fulfilled expectations equilibrieum (FEE)
at equilibrium the actual network size is equal to the expected one meaning that expectaions are fulfilled
2 types of consumer heterogeneity
1. consumers differ in their valuation of the stand-alone benefit
2. consumers differ in their valuation of the network benefit
3 fulfilled- expectations equilibria (FEE) coexist:
1. no consumer joins
2. all consumers join
3. only a share joins
law of demand
a larger network negatively affects the price
NE
higher expected network size raises consumers willingness to pay (meaning that higher prices are compatible with larger networks)