HRM & OB 1: Part 2/2

The work of managers can be categorized into four different activities:

A good manager needs all of the following skills to become well-rounded and effective:

Managers engage in four managerial activities:

__________ complements systematic study by basing managerial decisions on the best available scientific evidence.

What is the current use of "Big Data"?

OB is an applied behavioral science built on contributions from four behavioral disciplines:

________ seeks to measure, explain, and sometimes change the behavior of humans and other animals.

________ blends concepts form both psychology and sociology to focus on people's influence on one another.

________ studies people in relation to their social environment or culture.

________ is the study of societies to learn about human beings and their activities.

Situational factors or variables that moderate the relationship between two or more variables.

What are key variables (outcomes) of a typical OB model?

Employability Skill: The following skills are important for managers or people that plan to start an own business:

________ are evaluative statements (favorable or unfavorable) about objects, people, or events. They reflect how we feel about something.

Basically, attitudes have three components:

A ________ is the opinion or belief segment of an attitude; a description of the way, things are ("My pay is low")

An attitude's emotional or feeling segment is its ________, ("I am angry over how little I'm paid")

The ________ of an attitude describes an intention to behave a certain way toward someone or someting. ("I'm going to look for another job that pays better")

________ is any incompatibility between two or more attitudes or between behavior and attitudes.

________ is a positive feeling about a job resulting from an evaluation of its characteristics. A person with high ________ holds positive feelings about the work, while a person with low ________ holds negative feelings.

________ is the degree to which a person identifies with a job, actively participates in it and considers performance important to self-worth.

________ is the employees’ belief in the degree to which they affect their work environment, their competence, the meaningfulness of their job and their perceived autonomy at work.

________ is the degree to which an employee identifies with a particular organization and its goals and wishes to remain a member.

________ is the degree to which employees believe an organization values their contribution and cares about their well-being. 

________ is the degree to which people in a country accept that power in institutions and organizations is distributed unequally

________ is an employee’s involvement with, satisfaction with, and enthusiasm for the work he or she does

There are two different approaches to measuring job satisfaction:

What causes Job Satisfaction?

Outcomes of Job Satisfaction are:

Jobs Dissatisfaction: Dissatisfaction expressed through behavior directed toward leaving the organization (active).

Jobs Dissatisfaction: Active and constructive attempts to improve conditions (suggesting improvements, discussing problems with superiors).

Jobs Dissatisfaction: Passively waiting for conditions to improve (trusting the organization and management to do the right thing).

Jobs Dissatisfaction: Allowing conditions to worsen (absenteeism, lateness, reduced effort).

________ = Actions that actively damage the organization, including stealing, behaving aggressively toward coworkers, or being late or absent (employee withdrawal). Generally, job dissatisfaction predicts ________.

________ is a process by which we organize and interpret sensory impressions to give meaning to our environment.

The three factors that shape and sometimes distort perception are:

Our perception and judgment of a person’s action are influenced by the assumptions we make about that person’s state of mind. ________ tries to explain the ways we judge people differently depending on the meaning we attribute to a behavior.

________ caused behaviors are those an observer believes to be under the personal behavioral control of another individual.

________ caused behavior is what we imagine the situation forced the individual to do

The three determining factors of the Attribution Theory are: