SRM-QM
Safery Risk Management - Quality Management
Safery Risk Management - Quality Management
Set of flashcards Details
Flashcards | 48 |
---|---|
Language | English |
Category | Technology |
Level | University |
Created / Updated | 19.02.2020 / 23.12.2020 |
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What are the components of a compliance monitoring program?
- Schedule of the monitoring program
- Audit procedures including an audit plan
- Audit reporting
- Follow up and corrective action monitoring (wie wird mit Befunden der Audits umgegangen?)
- Recording system
Worin liegt der Unterscheid zwischen Inspektionen und Audits?
Inspektionen betrachten Ergebisse, Audits betrachten Prozesse
Weshalb sind Checklisten für Audits sehr wichtig?
Da Audits sehr umfangreich sein können, helfen Checklisten dabei nichts zu vergessen.
Weiter hat man so gerade Aufzeichnungen zu den durchgeführten Audits welche archiviert werden können.
What are the two types of Audit Findings?
- Non Conformity (not documented):
Manual provisions do not satisfy/reflect applicable regulations/standards
- Non Conformity (not implemented):
Performed activities do not comply with applicable manual provisions and/or regulations/standards
What are some of the main Auditing Methods to collect information?
Interview
Review of documents
Examination of documents
Witnessing of activities
What should an Audit Report contain?
- Checked requirements and items
- Description of findings (non compliances and non conformities)
- Finding = non-conformity
- non-conformity -> non-fulfillment of a requirement
- requirement -> Need or expectation that is stated, generally implied or obligatory.
- non-conformity -> non-fulfillment of a requirement
- Requirement reference
- Observed facts
- Source of the information on facts
- Objective evidence (documents, records, photographs, audio recordings, etc.)
- Finding = non-conformity
- Level of findings
- 1 - safety affected (
- Gegenmassnahmen zwingend nötig
- Operation kann nicht fortgesetzt werden
- 2 - safety may be affected
- Gegenmassnahmen zwingend nötig
- Operation kann fortgesetzt werden
- 3 - observation / recommendation
- Keine zwingenden Gegenmassnahmen nötig
- Keine zwingenden Gegenmassnahmen nötig
- 1 - safety affected (
- Due date (DD) for corrective action plan (CAP)
- To be set taking into consideration the safety impact of the finding
- Consider to use standard DD periods for CAPs
- Due dates for corrective actions
- To be set taking into consideration the safety impact of the finding
- Consider temporary procedure
- Consider available resources
- Allocation of responsibility for corrective action
- Consider responsibility for affected activity
- Consider capability/qualification
Who should the audit report be destributed to?
- Auditee
- Affected Postholder / NP / Manager
- Quality/Compliance Manager
- Accountable Manager
What is the difference between a correction and correction actions?
A correction is the act of eliminating a detected non-conformity.
A corrective action is the action of eliminating the cause of a detected non-conformity.
There are also preventive actions that eliminate potential non-conformities.