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Definition of safety (ICAO Doc 9859):
Is the state in which the risk of harm to persons or property damage is reduced to, and maintained at or below an acceptable level through a continuing process of hazard identification and risk management. (ICAO Doc 9859)
Definition of safety (IS BAO):
Is the state in which the risk of harm or damage is limited to an acceptable level as low as is reasonably practical (International Standard for Business Aviation Operators IS BAO)
Who defines the acceptable level of safety?
Operator Market Authorities A/C Owners / Insurances / Financers Public Opinion / Media
What is safety management?
The effort to achieve compliance with expectations of a safe system
How are levels of safety defined?
By expectations (of operator, market, authorities etc.)
Quality determines the condition of something (service, product) not how good it is.
What is the main basis of expectation of quality in aviation?
How to achieve safety and satisfy expectations?
Application of safety standards
Reducing remaining risks ALARP (as low as reasonably possible)