POM Chapter 06 - Managing in the Global Environment

What benefits does the global environment offer organizations?

Which of the following is true of the task environment?

Which of the following is true of the general environment?

In what way is the task environment similar to the general environment?

In what way does the task environment differ from the general environment?

Companies that provide other organizations with input resources are known as _____.

Jay's Furniture Factory gets its raw material from the local timber yard. The timber yard
acts as Jay's _____.

A supplier's bargaining position is especially strong when

Apple Inc. contracts with companies in Taiwan to make inputs such as the chips,
batteries, and LCD displays that power its digital devices at lower costs. This strategy
is an example of _____.

_____ are organizations that help other organizations sell their goods or services
directly to customers.

Amethyst, an Italian house of high fashion, designs and creates luxury items like
jewelry and hair accessories. It sells its merchandise only through Fiesta— a
multinational retail store. Fiesta acts as Amethyst's _____.

Individuals and groups that buy the goods and services an organization produces are
called _____.

Jeremy has a personal library with over 5,000 novels of various genres—most of them
bought from Benison's Bookhouse. He is an example of Benison Bookhouse's _____.

As the only store to design and sell curtains in the suburb of Oakland, the merchandise
sold by Plush Parade is overpriced. Noticing this, Diana's Draperies sets up a
showroom in the same suburb, reasoning that with lower prices, they would be able to
attract more customers. Diana's Draperies is Plush Parade's _____.

An organization that is not presently in a task environment but has the resources to
enter if it so chooses is called a potential:

The more difficult it is to enter the task environment:

Which of the following statements supports the fact that Toy Track operates in a task
environment with a low barrier to entry?

Which of the following statements supports the fact that Candlewick Inc. operates in a
task environment with a high barrier to entry?

_____ result(s) from factors such as manufacturing products in very large quantities,
buying inputs in bulk, or making more effective use of organizational resources than do
competitors by fully utilizing employees’ skills and knowledge.

_____ refers to customers' preference for the products of organizations currently in the
task environment.

Dolphin's Diner, a famous seafood chain, has opened its newest restaurant in a small
town. It soon finds that the only customers it attracts are tourists, because the locals
prefer to go to The Clam Café—an older but more expensive restaurant. The Clam
Café enjoys significant _____.

_____ is the traditional system of relationships established between people and groups
in a society.

Which of the following can be defined as the set of values and the norms of behavior
which are approved or sanctioned by a particular society?

Inflation is an example of a(n) _____ force in an organization's environment

_____ are outcomes of changes in the skills and equipment managers use to design,
produce, or distribute goods and services

Unlike previous generations, salespeople today can work from home offices,
communicate with colleagues in different parts of the world almost instantly, and
commute electronically to work. This flexibility is due to changes in_____.

Nadine belongs to an egalitarian society, one in which few distinctions are made
between individuals and groups. Her society is low on _____.

Jean is the CEO of Creative Tribune, an advertising firm in Winchester. Many
distinctions exist between the different classes of people in her society. Most of the top
managers in her organization, for example, come from the upper classes.This implies
that society in Winchester has a high degree of _____.

Greg belongs to a society which makes very few distinctions between people and
groups. This is reflected in his company, Sonata DCM, the managers of which
represent several different classes and cultures. The society to which he belongs is
_____.

Which of the following forces are outcomes of changes in or changing attitudes toward
the characteristics of a population?

A decline in the number of young people joining the workforce and an increase in the
number of active employees who are postponing retirement are examples of _____
forces in the general environment.

The outcomes of the changes in the laws and regulations of a society are known as
_____.

Deregulation, privatization, and the removal of legal barriers to trade are examples of
changing _____ forces

Which of the following is the result of globalization?

All of the following are principal forms of capital that flow between countries except:

_____ capital flows through the processes of overseas investment, credit, lending, and
aid.

The Republic of Karibo has been losing capital steadily over the last five years. As a
result of this:

Which of the following is true of political capital?

Which of the following factors played an important role in speeding up globalization?

Which of the following contributed to the lowering of barriers caused by distance and
cultural differences?