POM Chapter 05 - Managing Diverse Employees in a Multicultural Encironment

What is diversity?

Which act requires that men and women be paid equally if they are performing equal
work?

Title VII of the Civil Rights Act prohibits discrimination:

The term _____ alludes to the invisible barriers that prevent minorities and women from
being promoted to top corporate positions.

In addition to prohibiting discrimination in employment, the Civil Rights Act of 1991

_____ refers to a grouping of people based on some shared characteristic such as
national origin, language, or culture.

_____ diversity requires that managers be sensitive and responsive to the needs and
concerns of individuals who might not be as well off as others.

A manager in the leader role manages diversity in an organization by:

As the branch manager of Missouri Bank, Jim is responsible for informing staff
members about changes in diversity policies. Jim plays the role of a _____ in handling
diversity.

In the _____ role, a manager enables diverse individuals to coordinate their efforts

Justin, a human resources manager for XYZ Company, commits 5% of the annual
budget toward instituting a new program that rewards employees for effectively
handling diversity. Justin is playing the role of a(n) _____.

In the _____ role, a manager conveys that the effective management of diversity is a
valued goal and objective

Which of the following is an aim of distributive justice within an organization?

Which principle dictates that managers should receive a raise in pay based upon their
contributions to the organization, and not based on their gender?

The marketing manager at RST Consulting, allocates annual bonuses to employees
based on performance evaluations. What principle is the manager following?

Annie assigns interesting job assignments to employees based on their contribution to
the company. Which principle is Annie's action consistent with?

Employees' promotions based on their performance evaluations, independent of
ethnicity, age, or gender is known as:

The supervisor of medical billing at a hospital has established a rubric that helps her
make objective decisions when promoting employees in her department. Which
principle is the supervisor's actions based on?

One result of effectively managing diversity is a(n) _____.

Which of the following is true of managing diversity?

JRC Inc., a consumer-electronics firm based in Atlanta, is opening another
manufacturing unit besides its existing one. The top-management involves
female representatives in the design team to take care of any concerns that female
employees may have. This is an example of:

As the manager of Taylor Construction, Scott created a policy that required all
subcontractors to submit monthly reports to show the percentage of work that was
completed by their diverse employees. This is an example of:

Which of the following is a way to effectively manage diversity?

ALT Inc. conducts periodic reviews to assess the extent to which law firms support
diversity in their activities. It uses this information to decide which law firms would be
most suitable to represent it legally. This is an example of effective:

Which of the following is true of perception?

What is perception?

The success of fast-food restaurants in diverse markets can be attributed to relatively
accurate _____ of managers

All decisions and actions of managers are based on their _____.

What is a schema?

Which of the following is true of schemas?

When Michael signs on Stanley for the company basketball team, he assumes that
Stanley is a good player because he is African-American. Which of the following is
Michael exhibiting in signing Stanley?

_____ are composed of simplistic and often inaccurate beliefs about the typical
characteristics of particular groups of people.

The sales manager at STU Inc., Riley, has to promote either Mark or Kate to the
position of assistant sales manager. Mark and Kate are equally good resources. Riley
promotes Kate because he believes that all women are soft-spoken and polite. Riley is
influenced by:

The management of St. Richard's, a school in Texas, receives Martin's application for a
teacher's job. A background check reveals that Martin is gay. Martin's application is
rejected on this account. The management at St. Richard's is influenced by:

_____ are systematic tendencies to use information about others in ways that result in
inaccurate perceptions.

Tucker is hiring a manager for his clothing store. When he reviews the credentials of
applicants, he pays special attention to individuals who share his hobbies and
interests. Jose's passion for music and interest in the stock market gets him the
job. Tucker is influenced by

If white male managers perceive other white male managers more positively than
managers from minority groups, this is called:

Janice is hiring an assistant marketing manager for Fall Inc. Janice recruits Sandra
because she comes from a well-known and well-reputed family. Janice is influenced
by:

Steve believes that Bill is more responsible and capable than Gus because Bill is from
the management team while Gus is the maintenance supervisor. This type of bias
known as

What is the similar-to-me effect?