Principles of Management
Summary flashcards
Summary flashcards
Fichier Détails
| Cartes-fiches | 63 |
|---|---|
| Langue | English |
| Catégorie | Gestion d'entreprise |
| Niveau | Université |
| Crée / Actualisé | 07.01.2020 / 09.01.2025 |
| Lien de web |
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Types of organizational control systems
Output control
Behavior control
Clan control
Process steps in Change
1. Assess the need for change
2. Decide on the change
3. Implement the change (top-down=revolutionary, bottom up=evolutionary)
4. Evaluate the change
Attributes of useful information
Relevance
Quality (accuracy&reliability)
Timeliness (real-time)
Completeness
Managers use information to
decide effectively
control activities
coordinate activities
Management information systems
specific form of IT to generate specific, detailed information needed to perform roles effectively
Transaction-Processing System
Operations Information System
Decision Support System
Expert System
Enterprise Resource Planning System
E-Commerce System
Transaction Processing System
(management information system)
to handle large volumes of routine, recurring transactions
Operations Information System
(management information system)
gathers, organizes, and summarizes comprehensive data for managers' nonroutine, coordinating, controlling, and decision making tasks
Decision Support System
(management information system)
Interactive, computer-based for nonroutine decisions
often statistics (also visualized)
Expert System
(management information system)
Embeds human knowledge into a computer to solve problems that normally require human expertise (e.g. medicine)
Enterprise Resource Planning System
(management information system)
Coordinates the functional activities necessary to move products from the design stage to the final cutomer stage
E-Commerce System
(management information system)
For trade (Zalando)
Effects of advancing IT
Helps create new product opportunity
Creates new and improved products
Information Technology (definition)
set of methods or techniques for acquiring, organizing, storing, or transmitting information
Strategic alliances and IT
share their resources and know-how with a foreign company
Product lifecycle
(influenced by IT)
Introduction stage
Growth stage
Maturity stage (peak)
Decline stage
Data (definition)
raw, unsummarized, unanalyzed facts
Information (definition)
organized and meaningful data used for decisions
Organization types
Boundaryless (liked by computers, and rarely face-to-face)
Virtual (linked to information system, rarely face-to-face, infrequent visits)
Knowledge management system (systematizes the knowledge of its employees and facilitates the sharing and integrating of their expertise)
10 Leadership Types by Mintzberg
Negotiator (Decisional)
Entrepreneur (Decisional)
Disturbance Handler (Decisional)
Resource Allocator (Decisional)
Disseminator (Informational)
Monitor (Informational)
Spokesperson (Informational)
Liaison (Interpersonal)
Figurehead (Interpersonal)
Leader (Interpersonal)
General environment
Demographic
Political & Legal
(Socio)Cultural
Technological
Economic
PESTEL
Corporate-level strategies
-Concentration on 1 industry
-Vertical integration (backward, forward)
-Diversification (related, unrelated)
-International expansion (global strategy, multi-domestic strategy)
Job Characteristics Model
How to make jobs more interesting
-Feedback
-Task identity
-Autonomy
-Skill variety
-Task significance
Stakeholders
-Stockholders
-Managers
-Customers
-Community, society, and nation-state
-Suppliers and distributors
-Employees
