Principles of Management
Summary flashcards
Summary flashcards
Set of flashcards Details
Flashcards | 63 |
---|---|
Language | English |
Category | Micro-Economics |
Level | University |
Created / Updated | 07.01.2020 / 09.01.2025 |
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Expert System
(management information system)
Embeds human knowledge into a computer to solve problems that normally require human expertise (e.g. medicine)
Enterprise Resource Planning System
(management information system)
Coordinates the functional activities necessary to move products from the design stage to the final cutomer stage
E-Commerce System
(management information system)
For trade (Zalando)
Effects of advancing IT
Helps create new product opportunity
Creates new and improved products
Information Technology (definition)
set of methods or techniques for acquiring, organizing, storing, or transmitting information
Strategic alliances and IT
share their resources and know-how with a foreign company
Product lifecycle
(influenced by IT)
Introduction stage
Growth stage
Maturity stage (peak)
Decline stage
Data (definition)
raw, unsummarized, unanalyzed facts
Information (definition)
organized and meaningful data used for decisions
Organization types
Boundaryless (liked by computers, and rarely face-to-face)
Virtual (linked to information system, rarely face-to-face, infrequent visits)
Knowledge management system (systematizes the knowledge of its employees and facilitates the sharing and integrating of their expertise)
10 Leadership Types by Mintzberg
Negotiator (Decisional)
Entrepreneur (Decisional)
Disturbance Handler (Decisional)
Resource Allocator (Decisional)
Disseminator (Informational)
Monitor (Informational)
Spokesperson (Informational)
Liaison (Interpersonal)
Figurehead (Interpersonal)
Leader (Interpersonal)
General environment
Demographic
Political & Legal
(Socio)Cultural
Technological
Economic
PESTEL
Corporate-level strategies
-Concentration on 1 industry
-Vertical integration (backward, forward)
-Diversification (related, unrelated)
-International expansion (global strategy, multi-domestic strategy)
Job Characteristics Model
How to make jobs more interesting
-Feedback
-Task identity
-Autonomy
-Skill variety
-Task significance
Stakeholders
-Stockholders
-Managers
-Customers
-Community, society, and nation-state
-Suppliers and distributors
-Employees
Goals of Management
-Effectiveness
-Efficiency
3 Major changes in management
-Empowerment of the employees
-Outsourcing
-Restructuring
4 tasks of a manager
Planning
Controlling
Organizing
Leading
3 levels of management
Top management
Middle management
First-level management
3 Managerial skills
-Conceptual
-Technical
-Human
Building and maintaining competitive advantage
-responsiveness to customers
-innovation
-efficiency
-quality
Principal challanges in management
-managing diverse workforce
-building and maintaining competitive advantage
-maintaining ethical and socially responsible standards
-IT and e-commerce
-global crisis management
Fayol's Principles of Management (14)
(part of 2. Administrative management theory)
-discipline
-initiative
-unity of command
-renumeration of personnel
-unity of direction
-line of authority
-divison of labor
-centralization
-esprit de corps
-subordination of individual interests to the common interest
-stability of personnel
-authority and responsibility
-order
-equity
Theory of Bureaucracy (5 Principles)
(part of 2. Administrative management theory)
1. Formal authority derives from one's position
2. you get positions because of your performance
3. Authority and responsibilities are specified by the organization
4. Authority is effective when there's a hierarchy
5. Rules are followed and control behavior
5 Management theories ordered by time
1. Scientific management theory
2. Administrative management theory
3. Behavioral management theory
4. Management science theory
5. Organizational environment theory
Sources of Diversity
-Age
-Religion
-Gender
-Socio-economic background
-Ethnicity
-Race
-Capabilities/Disabilities
-Physical appearance
-Sexual Orientation
-Education
-Experience
6 Benefits of diversity
-different points of view and approaches
-improved managerial decision making
-retain employees
-creative ideas
-expected by shareholders
-understand diverse customers
What managers can do for diversity
-reward for effectively managing diversity
-empower employees to challange discriminatory bahviors, actions, remarks
-encourage flexibility
-secure top management commitment
-increase accuracy of perceptions
-increase diversity awareness
-pay attention to how members are evaluated
-increase diversity skills
-training
-consider the data
-encourage mentoring of diverse employees
Hofstede's model of national culture
(part of general environment/(socio)cultural forces)
Orientation
-valuing achievement orientation
-valuing nurturing orientation
-long-term orientation
-short-term orientation
Power distance
-high: inequalities between citizens are okay
-low: inequalities between citizens are not allowed
Uncertainty avoidance:
-low: value diversity
-high: expect high confirmity with their own beliefs
Individualism vs collectivism
Economic forces
sentiment
inflation
interest rate
unemployment
investment
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