Principles of Management

Summary flashcards

Summary flashcards


Kartei Details

Karten 63
Sprache English
Kategorie BWL
Stufe Universität
Erstellt / Aktualisiert 07.01.2020 / 09.01.2025
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Types of organizational control systems

Output control

Behavior control

Clan control

Process steps in Change

1. Assess the need for change
2. Decide on the change
3. Implement the change (top-down=revolutionary, bottom up=evolutionary)
4. Evaluate the change

Attributes of useful information

Relevance
Quality (accuracy&reliability)
Timeliness (real-time)
Completeness

Managers use information to

decide effectively
control activities
coordinate activities

Management information systems

specific form of IT to generate specific, detailed information needed to perform roles effectively

Transaction-Processing System
Operations Information System
Decision Support System
Expert System
Enterprise Resource Planning System
E-Commerce System

Transaction Processing System
(management information system)

to handle large volumes of routine, recurring transactions

Operations Information System
(management information system)

gathers, organizes, and summarizes comprehensive data for managers' nonroutine, coordinating, controlling, and decision making tasks

Decision Support System 
(management information system)

Interactive, computer-based for nonroutine decisions
often statistics (also visualized)

Expert System 
(management information system)

Embeds human knowledge into a computer to solve problems that normally require human expertise (e.g. medicine)

Enterprise Resource Planning System
(management information system)

Coordinates the functional activities necessary to move products from the design stage to the final cutomer stage

E-Commerce System
(management information system)

For trade (Zalando)

Effects of advancing IT

Helps create new product opportunity
Creates new and improved products

Information Technology (definition)

set of methods or techniques for acquiring, organizing, storing, or transmitting information

Strategic alliances and IT

share their resources and know-how with a foreign company

Product lifecycle
(influenced by IT)

Introduction stage

Growth stage

Maturity stage (peak)

Decline stage

Data (definition)

raw, unsummarized, unanalyzed facts

Information (definition)

organized and meaningful data used for decisions

Organization types

Boundaryless (liked by computers, and rarely face-to-face)

Virtual (linked to information system, rarely face-to-face, infrequent visits)

Knowledge management system (systematizes the knowledge of its employees and facilitates the sharing and integrating of their expertise)

10 Leadership Types by Mintzberg

Negotiator (Decisional)
Entrepreneur (Decisional)
Disturbance Handler (Decisional)
Resource Allocator (Decisional)
Disseminator (Informational)
Monitor (Informational)
Spokesperson (Informational)
Liaison (Interpersonal)
Figurehead (Interpersonal)
Leader (Interpersonal)

General environment

Demographic
Political & Legal
(Socio)Cultural
Technological
Economic

PESTEL

Corporate-level strategies

-Concentration on 1 industry
-Vertical integration (backward, forward)
-Diversification (related, unrelated)
-International expansion (global strategy, multi-domestic strategy)

Job Characteristics Model

How to make jobs more interesting

-Feedback
-Task identity
-Autonomy
-Skill variety
-Task significance

Stakeholders

-Stockholders
-Managers
-Customers
-Community, society, and nation-state
-Suppliers and distributors
-Employees