V09 From products to platforms

Key Conzepts: - Platforms - Step processes and options - Product architecture - Platform strategies Abilities: - Critical assessment of different platform strategies - Understanding what makes a product a platform -

Key Conzepts: - Platforms - Step processes and options - Product architecture - Platform strategies Abilities: - Critical assessment of different platform strategies - Understanding what makes a product a platform -


Set of flashcards Details

Flashcards 19
Language Deutsch
Category Micro-Economics
Level University
Created / Updated 05.01.2020 / 13.01.2020
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What is the definition of platform.

  • A platform is a foundation technology or service that is essential for a broader, interdependent ecosystem of businesses
  • The platform requires complementary innovations to be useful, and vice versa

Name 2 different functions for performance of a step-processs and platform functions.

Variance:
Random spread out of the performance of production steps / platform complements from the average.

Options: 
Things (complements) you can decide to choose. -> only exists for options!

What is sharing economy and what are its effects.

Sharing economy is a way of distributing goods and services, where individuals are said to rent or share things like their cars, homes and personal time to other individuals in a peer-to-peer fashion.

Effects:

  • Much more employees (individuals on platform)
  • Only few make money (platform owner)

Explain the effect of performance variance in a step-function vs. on a platform.

Given a performance variation in process/element of: 20, 40, 60.
What is the total performance in a step-function bzw. platform?

Step-function:
The performance of the whole supply chain is determined by the bottleneck performance. Therefore performance variance is contraproductive. Total Performance: 20.

Platform:
On a platform the option with the highest performance can be chosen. Performance variance is good for platforms. Total Performance: 60.

What are de characteristics of step process and platform organizations?

  • Step process (result in large, vertically integrated firms)
    • Interdependence
    • Hierarchy
    • Coordination
    • Risk-aversion
    • Integrality
  • Platforms (result in small firms with large ecosystems)
    • Independence
    • Openness
    • Option value
    • Risk increase (for complements!)
    • Modularity
    • Innovation, variation

processes are becoming platforms. Why now?

Digitalisazion is a great catalyst because of the following features.

  • Separating information from physical assets
  • Explosion of access

Name two different types of Platforms. Describe, give an example and explain what they rely on. 

Transaction Platforms:
"Serves as an intermediary for direct exchange." - rely on commitment
(Bsp: Air BNB, Twiter, App-Stores)

Innovation Platforms: 
"Serves as a technological foundation upon which other firms develop complementary innovation" - rely on investment
(Bsp: Apple IOS, Andriod, Linux, Nintendo)

Hybrid Companies:
"Take both roles of an transaction and innovation platform"
(Bsp: Apple, Google, Microsoft, Facebook, Amazon)


 

Chicken and egg problem: If network effects are important how do you get the interacting groups/customers on board? Name 3 possibilities with an example each.

  • Create stand-alone value for customers (Single-Player mode for X-Box)
  • Subsidize one or multiple sides (TWINT pays for signin in)
  • Bring aboard multiple sides at the same time (UBER starting in one city and exand)

What is direct and indirect network effects? Name examples for transaction and innovation platforms.

  • Direct network effects: The attractiveness of the platform to a user depends on how many others are already on the platform.
    • Transaction platform: Twitter
    • Innovation platform: Linux
  • Indirect network effects: The value of joining the platform to side X depends on whether side Y is already on the platform (effects can also be negative).
    • Transaction platform: AirBnB
    • Innovation platform: PlayStation

 

Name 4 possible platform strategies and define them.

Tipping:
"Set of activities or strategic moves that companies can use to shape market dynamics and win a platform war."

Multihoming:
"Complementors being active on multiple platforms" 

Barriers to entry:
"How difficult is it for complementors to join a platform ecosystem"

Switching cost:
"How unattractive it is for a user to leave thee platorm"

According to this Paper there are two strategies for "wannabe" companies to become a platform leader. Name them.

(Gawer Cusumano 2012 - How companies become platform leaders)

  • Coring: "Make your Platform/Product to a esssential element of a technological system and it's market"
  • Tipping: "Set of activities or strategic moves that companies can use to shape market dynamics and win a platform war."

Why do winner-takes-all (or -markets) exist? Name transaction and innovation examples of winner-takes-all and no winner-takes-all markets.

Important enough network effects can (and will!) converge an entire market to one platform.

  • Winner-takes-all market
    • Transaction platform: Facebook
    • Innovation platform: Android
  • No winner-takes-all market
    • Transaction platform: Tinder
    • Innovation platform: Playstation

Name the two esssential business aspects of coring according to this paper.

(Gawer Cusumano 2012 - How companies become platform leaders)

  • Convince other companiess to join the ecosystem and develop complementary platforms.
  • Decide how to protect own source of profit while enabling complementors to make profit and protect their own proprietary knowledge

  • How to maintain the intefrity of the platform
  • How to let platforms envolve technologically
  • How to maintain platform leadership

In this paper are 4 strategies of tipping mentioned. Name them. 

(Gawer Cusumano 2012 - How companies become platform leaders)

  • Licence intellecual property (Plug ins for Apple products)
  • Subsidize one or both side of the market (TWINT)
  • Tipping across Market (Microsoft Edge, Android from Google)
  • Competitors / Users Building coalition (TWINT and Banks vs. Samsung Pay)

The form of the collaborative strucutre of a platform (interaction between complementors and platform). Interconnectedness in the industry capability stack brings complexity.

List one benefit and risk each for...

1. User/customer
2. Platform leaders
3. Platform complementors

...being part of a platform.

1. User/customer
+ access to products and services under highly competitive conditions
- locked into few powerful platforms

2. Platform leaders
+ leverage huge ecosystem of complementors for own profit /operations
- extreme competition with other platform leaders
- lack of control over what complementors do

3. Platform complementors
+ access to a large group of potential customers
- dependence on platform leader
- weakened relationship to customers
- restricted access to outside options
- Risk of vertical integration from platform leader ("tipping across market"

What are the four levers of platform leadership?

  • Lever 1: Scope
    • Decide which complements to make in-house and which to leave to external companies.
    • Overall goal is to increase the demand for the platform.
  • Lever 2: Product technology
    • Decide what should remain hidden and what not.
    • Define where the innovation takes place.
  • Lever 3: Relationships with external complementors
    • Define specifications and standards between complementors
    • Influence new product generation
  • Lever 4: Internal organization
    • Create internal organization that allows it to manage relationships with complementors
    • Challenge: If some divisions compete agains complementors

Name advices for complementors.

  • Try to  predict and join the winning platform (winner of platform leadership war)
  • Join the platform which communicates openly
  • Create products that continuously enhance the value o the platform
  • Keep alert to the platform leaders product plan and react to their demands