CCM SEM 2
Corporate Culture & Cross-Cultural Management (2018-FS) International Management ZHAW
Corporate Culture & Cross-Cultural Management (2018-FS) International Management ZHAW
Kartei Details
Karten | 72 |
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Sprache | English |
Kategorie | Allgemeinbildung |
Stufe | Universität |
Erstellt / Aktualisiert | 08.03.2018 / 15.11.2024 |
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What are the three overall societal goals of Confucianism and what are the means to achieve those goals?
- Harmony
- Peace
- Prosperity
Achieved through the means of:
- Group orientation, loyalty, mutual concern, cooperation
- Hierarchy and rules of propriety
- Diligence and thrift
- Good manners and etiquette
What are the five cardinal relationships and their duties?
- Ruler - subject
- Father - son
- Older brother - younger brother
- Husband - wife
- Senior friend - junior friend
Within these hierarchies one must venerate those above (respect, obedience, loyalty and piety) and care (guidance, love, and empathy) for those below.
Describe the Mandate of Heaven according to Confucian teaching.
- Power comes from heaven - power is given and can be taken by heaven
- "If a king rules well and displays moral rectitude, he/she continues in power; if he/she rules unwisely, heaven will be displeased and give the mandate to someone else."
- "If the ruler is right, and nobody challenges him, that's fine. But if the ruler is wrong, and nobody dares say so - that's the one thing that could ruin a country."
How many people live in Latin America (approximately)?
630 million
What are the three largest cities in Latin America?
- Mexico City
- Sao Paulo
- Buenos Aires
What are two remarkable facts regarding political stability in Latin America?
- The region is very peaceful in comparison to other continents
- There are no nuclear weapons in Latin America (banned by the Treaty of Tlatelolco in 1967)
What is important to notice from Latino Culture?
- Family is key!
- Mañana mentality: "I have money now, so I spend money now. Who knows what will be tomorrow
- Communication style: Formal, affection through touching
- Strong belief in metaphysical powers
- Passion
Which are the best ranking Latin American countries on the Ease of Doing Business 2018 index and what do they have in common?
- The countries are Mexico, Chile, Colombia and Peru
- They also form the Pacific Alliance
When did the recession in Latin America end and what were reasons for the recession?
The recession officially ended in 2017.
Reasons for the recession:
- Petrobras scandal
- Declining commodity prices -> due to lower global demand caused by a slowdown in China's economy
- Bureaucracy and other governmental obstacles
What are reasons for the low productivity in Latin America?
- Bureaucracy
- Corruption
- Poor management of firms (relatives are hired instead of better-qualified strangers)
- Complex tax rules
- Weak infrastructure
- Shortage of skilled workers
What are factors that have helped Latin America gain international relevance?
- Produces 50% of world's soy and 30% of meat
- Supplies 45% of world's copper and 30% of biofuels
- Owns a third of the largest freshwater reserves in the world
What is a key business tactic in order to be successful in Latin America?
Relationship building
- Need to build on relationship (-> trust)
- Product is less important than the person selling the product
What are the characteristics of a Latin American company?
- Confrontation between managers and subordinates are avoided
- Emphasys on teamwork
- All decisions are made by the manager
- Recruitment on social status (school, neighborhood), social relationships and appearance
- Relatives of employees are preferred when recruiting or doing business
- Illoyalty is not accepted!
- Subordinates work long and hard, executives take it easy
Explain the culture of Mexico through its six key characteristics.
Power Distance
- Mexico is very hierarchical, everbody has a place and no further justification is required
- Subordinates expect to be told what to do and the ideal boss is a benevolent autocrat
Collectivism
- Committed to the member group
- Everyone takes responsibility for fellow members of their group
- Loyalty is paramount and over-rides most other societal rules and regulations
Masculinity
- People "live in order to work"
- Managers are expected to be decisive and assertive
- Conflicts are resolved by fighting them out
Uncertainty Avoidance
- Intolerant of unorthodox behavior and ideas
- Time is money, people have an inner urge to be busy and work hard
- Security is an important element in individual motivation
Normative
- People have a strong concern establishing the absolute truth
- Great respect for traditions, small propensity for the future
- Focus is on achieving quick results
Indulgence
- People act impulsively and enjoy life and have fun
- Positive and optimistic attitude
- People value leisure time a lot, act as they please and spend money as they wish
What are the roots of Latin American corruption?
- Corruption as been endemic since colonial times
- Democratization in the 1980s increased corruption due to campaign finance for political parties
- Privatization in the 1990s further increased corruption as proceeds from large transactions enriched rulers
- Commodity boom and drug trade produced a lot of cash which was easy to use for bribing
What are different ways of investigating/hindering corruption? Name 3
- Investigation through state attorney
- Government names special prosecutor that reports to the top government level
- Investigation is persued by a NGO or supranational organisation (e.g. UN, OAS) as an independent auditor
How can the territory of the Arab world be defined?
Arab world is the region(s) where people speak arabic and/or identify as arabs. Basically Arab League member states.
Give some characteristics of the Arab League.
- Founded in 1945, has 22 member countries
- All of the members have arabic as their official language
- It has a general secretary and several commissions and specialized organizations
- Yearly conference with all leaders/rulers
What is the Organisation of Islamic Cooperation (OIC) and what are its goals?
About OIC
- Religious organisation with 57 member states (47 of them being muslim majority countries) and a total population of 1.6 billion
- Official languages are Arabic, French and English
Goals
- Preserve Islamic social and economic values
- Promote solidarity amongst member states
- Increase cooperation in social, economic, cultural, scientific and political areas
- Uphold international peace and security
- Advance education, specifically in science and technology field
Explain some of the basic differences between Sunni and Shi'a muslims.
- Political split that happened around 400 years ago
- 88% are Sunni, 12% Shi'a
- Shi'a are concentrated in Azerbaidjan, Afghanistan and Iran
- Shi'a have their own ideology and believe that a Imam will come and save them, they also have a religious clerigy like the catholic church which also collects money from the people
Differences between Sunni and Shi'a are the major trigger for conflicts between the groups.
Explain some key characteristics of the Gulf Cooperation Council (GCC) including its goals.
- Founded in 1981
- Six member states: Kuwait, Bahrain, Qatar, Oman, Saudi Arabia and UAE
- All members have the same natural resources oil & gas as well as the same topography
- All of them are Sunni
- All of them are monarchies
Goals
- Similar regulations in religion, finance, trade, customs, tourism, legislation and administration
- Scientific and technical progress
- Unified military (Peninsula Shield Force)
- Cooperation of the private sector
- Strengthen ties between its people
- Establishing a common currency (-> failed because some of the member's currencies are pegged to USD)
What are some important advantages and disadvantages of the Arab World?
- Geopolitical position: 5 of 7 chokepoints worldwide are in the Arab world, energy routes
- Demography: 50% of population below 25 years -> big opportunity as they are the motor of the economy
- Democracy and stability: Bad performance on the index, best country is rank 70
- Conflicts and military spending: 4-5% of GDP
- Natural resources: Oil and energy, minerals, tourism, manpower
- Scarcities: Water, food, knowledge societies
What are the five pillars of worshipping in Islam and who is obliged to follow these rituals?
- Faith declaration (Shahada)
- Prayers (Salah) -> 5x per day, friday mid-day has to be done in community (mosque)
- Charity, Alms (Zakat) -> general rule 2.5% of yearly savings
- Fasting (Siyam Ramadan) -> obligatory for every fit Muslim
- Pilgrimage (Hajj) -> obligatory once in a lifetime for able Muslims (health, wealth, security)
Every adult in possession of his faculties within the limits of his personal health, wealth and general condition. "You do what you can do"
What are the food restrictions for Muslims?
Permitted
- all that is evidently not harming and everything which is not mentioned as well as food of the people of the book within the below-mentioned limits
Recommended
- Not to eat too much
- Not to enter food over not digested food
- (Not eat too much meat)
Forbidden
- Meat of animals found dead or carnivores (dogs, lions, cats, etc.)
- Meat on which the name of God is not invoked at the time of slaughtering
- Blood and blood products
- Pork
- Alcoholic beverages and drugs
- Exception: In extreme danger of death or medical prescription due to lack of alternatives
What is the general aim of Islam for the individuals as well as for the society?
- guarantee necessities
- fulfill important needs
- open the access to refinements if possible
Explain how the Shari'ah and Fiqh work.
Shari'ah (=law)
- "Constitution" of Muslims and includes the Qur'an and the Sunnah
- guideline dealing with ideology and faith, behavior and manners as well as with practical daily matters
Fiqh (=understanding)
- legal rulings of the Muslim scholars based on their knowledge and understanding of the shari'ah
- Fatwas (legal opinions) are delivered based on the Fiqh
- Has elements of flexibility, similar to precedents in common law system
Together, these rulings cover all aspects of human life.
Name four important rules when it comes to business and Islam.
- Prohibition of Interests
- Prohibition of Uncertainty
- Prohibition of gambling and speculation
- Prohibited sectors for investment activities (weapons, gambling, sex, alcohol, etc.)
Explain the humanoid's dilemma when it comes to food in comparison with earlier times.
We have to restrain ourselves from eating too much food whereas in former times life/nature restrained us from eating too much as not enough was available.
What is Neophilia?
The desire to try new foods.
What is Neophobia?
The fear that new foods might be harmful.
What is "good" food? Explain the three categories.
- Quality: Hard work, difficult/dangerous to catch, rarety, BIO
- Symbolic systems: Culture based value and meaning assigned to a specific food
- Religious legitimacy
What are the arguments against human rights being universally implemented?
- The argument of moral relativism: Western value standard is not necessarily taken as standard elsewhere.
- The argument of cultural imperialism: Behind the effort to implement human rights on a universal level, one might suspect the implementer's intention to political and cultural intervention and manipulation
- The argument of state sovereignty: The will to intervene and protect people wherever they are, curtails the authority of the nation state