Useful Language
Useful Language
Useful Language
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Flashcards
Asking for repetition
Sorry, could you repeat that?
Asking for Clarification
What does...mean?
Checking information
could you spell that, please?
problems with understanding
Sorry, i'm not sure i know what you mean
asking for further informations
Could you be a bit more specific?
Technical Problems
Sorry , we were cut off
Summarising the call
Let me just summarise
Stating objectives
what we need to achieve today is..
expressing enthusiasm
thats the best idea ive heard for a long time
encouraging contributions
say whatever comes to mind
agreeing
yes thats a good idea because..
mentioning people you know
i was given your name by
giving advice
you could meet...
refering to prevoius meetings
i think we met some time ago
asking for help/contacts
do you have his contact details?
establishing common interests
we have similiar interests
bargaining
if you increase your order, we will give you a bigger discount
singalling
i want to ask a question, how are we going to pay for this?
cold-calling
hello mrs..
sounding people out
i was wondering if you would be interested in...
persuading candidates to consider the offer
its a very attractive part of the package
dealing with objections
i take your point but...
showing interest
i would like some time to thing about this