SAM Quiz #5

schon wieder SAM

schon wieder SAM

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Lena Gartner

Lena Gartner

Set of flashcards Details

Flashcards	11
Language	English
Category	Marketing
Level	Other
Created / Updated	04.05.2015 / 04.05.2015
Weblink	https://card2brain.ch/box/sam_quiz_5
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Erklären Sie die Aufwertungs/Motivationsfrage

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= turn,

= for-/backward,

= scroll

- Selbstwertgefühl erhöhen

- Kunde freut sich

- Keine Übertreibungen!

- Mit Ihrer Erfahrung....?

- Als sportlicher, dynamischer Fahrer...?

What are the three components of the non-verbal communication?

Keyboard commands:

= turn,

= for-/backward,

= scroll

- spoken language

- written language

- sign language

What is Customer Satisfaction?

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= for-/backward,

= scroll

a marketing term that measures how products or services supplied by a company meet or even surpass a customer's expectation

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