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Marketing an Introduction, Gary Armstrong

Chapter 12: Communicating customer value: Advertising, sales promotion and public relations

Chapter 12: Communicating customer value: Advertising, sales promotion and public relations


Kartei Details

Karten 39
Sprache English
Kategorie Marketing
Stufe Universität
Erstellt / Aktualisiert 01.06.2013 / 31.05.2022
Lizenzierung Kein Urheberrechtsschutz (CC0)
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A company's total marketing communications mix consists of a special blend of advertising, sales promotion, public relations, personal selling, and direct-marketing tools that the company uses to communicate customer value and build customer relationships. This is also called ________.

 

Any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor is called ________.

 

Which of the following is not an aspect of the promotion mix?

 

Companies are doing less ________ and more ________ as a result of an explosion of more focused media that better match today's targeting strategies.

 

All of the following are reasons that marketers are losing confidence in television advertising except ________.

 

Advertising, sales promotion, personal selling, public relations, and direct marketing are all ________.

 

With the use of integrated marketing communications, a company's mass-market advertisements, Web site, e-mail, and personal selling communications all have ________.

 

Which promotional tool is most effective in building up buyers' preferences, convictions, and, most importantly, actions?