ITM750_Chap10_Communication_Management

Include formal and informal plans, policies, procedures, guidelines, information systems, financial systems, management systems, lessons learned and historical information that help people understand, follow and improve business processes in a specific organization

Public document that includes details(name, position, role in project, contact information, maybe expectations) about the stakeholders

Basic information like, names, level of interest, level of influence, and potential management strategies for gaining support. Contains sensible information, some people don?t write it down.

Document that guides project communications, is part of the overall project management plan

75% of general population are extroverts, they enjoy talking to other people.

58% through body language, 35% how the words are said and 7% through the content of words

(n(n-1))/2 where n is the number of people involved

A Matrix which rank scope, time and cost goals in order of importance and provide guidelines on how to balance the triple constraint