English shl, Unit 1
Phone expressions What expressions can I use in these phone situations?
Phone expressions What expressions can I use in these phone situations?
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Cartes-fiches
The person speaks too fast or too qiuetly
-Sorry, I didn't catch that, can you please repeat
-Can you please speak a bit slowlier
-Could you speak up please?
You want someone to stop talking while you do something
hold on please, I quickly have to...
You don't understand a word/expression the other says
-What do you mean by...?
-What does .. mean?
-Could you clarify that?
-Could you please explain ..?
You want more information about the subject
-Could you give me more details, please?
-Could be a bit more specific?
-Could you explain that in more detail?
The connection is not good and you can't continue the conversation
-Sorry, it's a bad line. Can I call you back?
-It's a terrible connection.
-I'm afraid I'll have to get back to you later
-Sorry, we were cut off.
You want to confirm the information
-Let me go over what we've agreed.
-Let me just summarise...
- ... So that's...
You want to be sure about the spelling of something
-Would you please spell that for me?
-Can I read that back to you?
