Chapter 3
Values, attitudes, emotions, and culture: The manager as a person
Values, attitudes, emotions, and culture: The manager as a person
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| Karten | 26 |
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| Sprache | English |
| Kategorie | BWL |
| Stufe | Universität |
| Erstellt / Aktualisiert | 21.10.2014 / 28.10.2014 |
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What are "personality traits"?
Enduring tendencies to feel, think, and act in certain ways.
What is the definition of "extraversion"?
The tendency to experience positive emotions and moods and to feel good about oneself and the rest of the world.
What is the definiton of "negative affectiity"?
The tendency to experience negative emotions and moods, to feel distressed, and to be critical of oneself and others.
What is the definition of "agreeableness"?
The tendency to get along well with other people.
What is the definition of "conscientiousness"?
The tendency to be careful, scupulous, and persevering.
What is the definiton of "openness to experience"?
The tendency to be original, have broad interests, be open to a wide range of stimuli, be daring, and take risks.
What is the definition of "internal locus of control"?
The tendency to locate responsibility for one's fate within oneself.
What is the definition of "external locus of control"?
The tendency to locate responsibility for one's fate in outside forces and to believe one's own behavior had little impact on outcomes.
What is the need for achievement?
The extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence.
What is the need for affiliation?
The extent to which an individual is concerned about establishing and maintaining good interpersonal relations, being liked, and having other people get along.
What is the need for power?
The extent to which an individual desires to control or influence others.
What is self-esteem?
The degree to which individuals feel good about themselves and their capabilities.
What is the terminal value?
A lifelong goals of objective that an inididual seeks to achieve.
What is the instrumental value?
A mode of conduct that an individual seeks to folllow.
What are norms?
Unwritten, informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group or organization.
What is the value system?
The terminal and instrument values that are guiding principles in an individual's life.
What is the definition of "attitude"?
A collection of feelings and beliefs.
What is the definiton of "job satisfaction"?
The collection of feelings and beliefs that managers have about their current jobs.
What is the definition of "organizational citizenship behaviors (OCBs)"?
Behaviors that are not required of organizational members but that contribute to and are necessary for organizational efficiency, effectiveness, and competitive advantage.
What is "organizational committment"?
The collection of feelings and beliefs that managers have about their organization as a whole.
What is the definiton of "mood"?
A feeling or state of mind.
What is the definiton of "emotions"?
Intense, relatively short-lived feelings.
What is emotional intelligence?
The ability to understand and manage one's own moods and emotions and the moods and emotioins of other people.
What is organizational culture?
The shard set of beliefs, expectations, values, norms, and work routines that influence how individuals, groups, and teams interact whith one another and cooperate to achieve organizational goals.
What is the attaction-selection-attrition (ASA) farmework?
A model that explains how personality may influence organizational culture.
What is organizational socialization?
The process by which newcomers learn an organization's values and norms and acquire the work behaviors necessary to perform jobs effectively.
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