SCM Quiz 05

Quiz 05

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Diese Lernkarten vertiefen zentrale Konzepte der Supply-Chain- und Qualitätsmanagement-Theorie für Studierende. Sie behandeln Methoden wie APS, TQM und Kaizen sowie Planungsprozesse wie PDCA und Demand Planning, wobei Anforderungen, Produktqualität und Kundenzufriedenheit im Mittelpunkt stehen. Ideal für Wirtschafts- und Ingenieurstudierende, die praxisnahe Grundlagen für effiziente Prozesse und kontinuierliche Verbesserung erlernen möchten.

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Which statements regarding “Kaizen” are true, and which are false?

The philosophy behind Kaizen is, instead of maintaining (process) innovations over time, they should be continuously further developed until the next innovation leap.

Kaizen also means improvement of processes through the continuous identification of problems.

Kaizen also means improving the company image through continuous customer surveys.

Kaizen also means an improvement of the salary structure through employee bonus programs.

Which statements regarding the term Quality are true, and which are false?

The process-related perspective of quality means that it is precise and measurable.

The user-related perspective of quality means that it is precise and measurable.

The product-related perspective of quality means that it is precise and measurable.

There is no single view about quality.

Which statements regarding “Kaizen” are true, and which are false?

Kaizen assumes that management and employees have a common interest in the success of the company.

Kaizen requires that management and employees work together to identify and solve problems.

Kaizen assumes that management decides and employees execute.

Kaizen presupposes that management and employees decide together on mostly small preventive measures.

Which statements regarding Demand Planning are true, and which are false?

Deterministic methods are often used for dependent requirements.

Heuristic methods are used e.g. for new product introductions.

Stochastic methods are often used for independent requirements.

Heuristic methods are used for bills of materials.

Which statements regarding the PDCA Cycle (also Deming Cycle) are true, and which are false?

PDCA cycle means the steps: “P-Plan” → “D-Debate” → “C-Change” → “A-Abort”.

PDCA cycle means the steps: “P-Plan” → “D-Do” → “C-Check” → “A-Act”.

PDCA means the steps: “P-Problem” → “D-Debate” → “C-Change” → “A-Act”.

The PDCA cycle stands for a methodical approach, as it is consistently required by Kaizen.

Order the statements to the appropriate requirement type. (Primary / Secondary / Tertiary Requirements)

Among them we understand assemblies, components and raw materials.

Among them are low-value materials (indirect goods: auxiliary and operating materials).

For the determination of requirements, parts lists are used.

Among are saleable products (e.g. finished products).

Estimates are often used to determine requirements.

Sales plans and forecasts for customer orders are used to determine demand.

Among them we understand assemblies, components and raw materials. → Secondary Requirements

Among them are low-value materials (indirect goods: auxiliary and operating materials). → Tertiary Requirements

For the determination of requirements, parts lists are used. → Secondary Requirements

Among are saleable products (e.g. finished products). → Primary Requirements

Estimates are often used to determine requirements. → Tertiary Requirements

Sales plans and forecasts for customer orders are used to determine demand. → Primary Requirements

Which statements regarding Requirement Types are true, and which are false?

Among dependent requirements are assemblies, components and raw materials.

To determine dependent requirements, the system often uses estimated values.

For the determination of dependent requirements, sales planning and forecasts for customer orders are used.

For the determination of dependent requirements, Bills of Material (BoMs) are used.

Which statements regarding the term Quality are true, and which are false?

The quality of products and services does not only include the intended functionality and services, but also their true value and benefits for customers.

The quality of products and services only includes the intended functionality and services as well as their value for the company.

The quality of products and services is determined by their ability to satisfy customers.

The quality of products and services is determined by their ability to satisfy employees.

Which statements regarding “Advanced Planning and Scheduling” (APS) are true, and which are false?

APS systems contain, in addition to the functionality of PPS systems, also functionality for the integration of business partners.

APS systems are often offered as functional modules of ERP systems.

APS systems are the same as ERP systems.

APS systems decouple and separate the supply chain between suppliers and customers.

Order the statements to the corresponding perspective of quality (Price-benefit related perspective / Product-related perspective / Process-oriented perspective / Transcendental perspective / User-oriented perspective)

Quality is expressed by costs and prices.

Quality is precise and measurable.

Quality is complying with specifications.

Perspective: Quality is absolutely and universally recognizable.

Quality lies in the eye of the beholder.

Quality is expressed by costs and prices. → Price-benefit related perspective

Quality is precise and measurable. → Product-related perspective

Quality is complying with specifications. → Process-oriented perspective

Perspective: Quality is absolutely and universally recognizable. → Transcendental perspective

Quality lies in the eye of the beholder. → User-oriented perspective

Which statements regarding “Lean Management” are true, and which are false?

Lean Management and Kaizen are not connected; Lean Management is also conceivable without Kaizen.

Lean Management is not a method for improving processes. Rather, it acts as a holistic management system centered upon attitude.

At the center of the Lean Management mindset is the prevention of waste.

From a Lean Management perspective, all activities that do not contribute to delivering customer value are considered to be waste.

Which statements regarding “Total Quality Management” (TQM) are true, and which are false?

TQM also means the development away from traditional quality control to a true quality management.

TQM also means the development away from traditional quality management to a real quality control.

TQM can be viewed on three levels; on the top level is the “process efficiency”.

TQM can be seen in three levels; on the top level is the “process effectiveness”.

Which statements regarding requirement types are true, and which are false?

Estimates are used to determine primary requirements.

Among other things, sales planning and forecasts for customer orders are used to determine independent requirements.

Independent requirements are understood to be saleable products (e.g. finished products).

Bills of materials are used to determine independent requirements.

Order the statements to the corresponding steps in the PDCA cycle.

Problem (Error) recognition, analysis and search for improvement.

Implement the best proposal and document it as the standard.

Implement and test improvement suggestions.

Test and compare the performance of the improvement suggestions.

Problem (Error) recognition, analysis and search for improvement. → P-Plan

Implement the best proposal and document it as the standard. → A-Act

Implement and test improvement suggestions. → D-Do

Test and compare the performance of the improvement suggestions. → C-Check

Which statements regarding “Total Quality Management” (TQM) are true, and which are false?

TQM requires the introduction of a continuous improvement process.

In order to increase process effectiveness, TQM places the customer in the center.

According to TQM, quality is achieved when a company’s processes are suitable to excellently meet specific customer requirements.

After the implementation of TQM, a company no longer requires a quality audit.

Which statements regarding “Advanced Planning and Scheduling” (APS) are true, and which are false?

“Material Requirement Planning” and “Production Planning and Scheduling” are functionality that can also be covered by APS.

The availability check is a topic for procurement and not for APS.

APS covers the entire supply chain (from procurement to sales) and involves suppliers and business partners.

Sales planning is a topic for marketing and not for APS.

Which statements regarding Requirements Planning are true, and which are false?

Net requirements result from gross requirements plus additional requirements and reservations minus existing inventory and open order quantities.

Net requirements result from gross requirements plus inventories.

Gross requirements are determined on the basis of demand planning.

Net requirements are determined on the basis of demand planning.

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SCM Quiz 05

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