Supply Chain Management 4/12 - Internal Supply Chain, Basics

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Marco Kofel

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Marco Kofel

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This flashcard set delves into the basics of internal supply chain management at a university level, focusing on processes, production models, and the SCOR framework. It covers key areas like planning, operations, and service activities, highlighting how different systems and strategies impact customer satisfaction and quality. Ideal for students and professionals, it provides insights into optimizing supply chains and managing production efficiently.

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Utilisateurs

Langue

Anglais

Catégorie

Economie politique

Niveau

Université

Créé / Mis à jour

22.10.2021 / 20.01.2023

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Which statements regarding Operations Strategies are true?

Series production contains a basic product with a higher product variety (e.g. car)).

Mass production means highly automated production processes and no, or only a few, product variants.

As a general rule, the number of variants usually decreases with increasing quantities.

Series production is characterized by more variants than variant production.

Which of the following statements belong to Passive Customer Participation?

Sovereignty over time through service provider.

Customers express additional wishes and ask questions.

Strongly different services.

Pre-combination consists only of professional, methodological and social competence.

High planning reliability of the service provider.

Which of the following statements belong to Active Customer Participation?

Customers express additional wishes and ask questions

Strongly different services

Pre-combination consists only of professional, methodological and social competence

High planning reliability of the service provider

Large fluctuations in timing depending upon the customer

Which statements regarding a Transformation Process are true?

Production factors are exclusively raw materials, goods and knowledge.

"Operations" describes the transformation process from inputs and production factors to outputs.

Information is combined with expert knowledge in "Operations" and thus gains substance.

In the transformation process "emergency room of a hospital" patients are an input.

Which statements regarding the Customer Decoupling Point are true?

The order-anonymous pre-production of individual parts and assemblies enables "Assemble-to-Order."

The Customer Decoupling Point represents the start of the sales order related activities.

With "Make-to-Stock," product development only begins with customer inquiries.

With "Assemble-to-Order," the first manufacturing steps begin after receipt of customer orders.

Which of the describes features belong to the service Online Banking?

Mass production.

Individual and small series production.

Standard product without variants.

High demand fluctuation.

Customer has no influence on the production process.

Which of the described features belong to the service Investment Advisory?

Individual and small series production.

Standard product without variants.

High demand fluctuation.

Customer has no influence on the production process.

Multi-component product with complex structure.

Which statements regarding the Funnel Model in production are true?

Inventory can be derived from entries and exits.

The funnel model represents a waiting system.

The funnel model views the transformation process as a "black box."

Performance (L ) describes the average inventory in the system.

Which statements regarding Operations Management, respectively "Operations," are true?

Operations Management is the planning and operation of the order fulfillment process (operations process) for the production of goods and services.

"Operations" creates the sales plans for production planning.

The task of "Operations" is to provide services to the customer on time and in the expected quality.

"Operations" does not belong to the entrepreneurial core processes.

Which statements regarding Manufacturing Systems are true?

MRP systems offer functions for the calculation of demand dates.

PPS systems are used for internal accounting.

MRP II systems include upstream planning stages.

The Production control includes scheduling and capacity balancing.

Which of the following activities belong to the SCOR model area Deliver?

Manage customer orders manage (order entry, invoicing, collections).

Warehouse management (picking, packing, shipping).

Production of requested goods

Compare sources of supply (security of supply)

Production process (engineering, quality assurance)

Which of the following activities belong to the SCOR model area Make?

Production of requested goods.

Production process (engineering, quality assurance).

Determine supply and demand structures.

Decisions regarding Make-or-Buy.

Manage customer orders manage (order entry, invoicing, collections).

Which of the following activities belong to the SCOR model area Source?

Compare sources of supply (security of supply).

Receiving, quality control, storage, payment.

Production process (engineering, quality assurance).

Decisions regarding Make-or-Buy.

Production of requested goods.

Which of the following activities belong to the SCOR model area Plan?

Decisions regarding Make-or-Buy.

Determine supply and demand structures.

Warehouse management (picking, packing, shipping).

Manage customer orders manage (order entry, invoicing, collections).

Receiving, quality control, storage, payment.

Which statements regarding the SCOR Model are true?

The top level (Level 1) in the SCOR model deals with planning, procurement, production, delivery and return.

The SCOR model pursues three objectives: Evaluate and compare performance of value chains, design and optimization of value chains across organizational boundaries and identify areas of application for IT in the value chains.

The focus on level 2 (configuration level) consists in the definition of process elements and the determination of input-output relationships for each process element.

An advantage of the SCOR model is an optimized cost and performance structure.

Which of the following aspects belong to Operations Management?

Includes the operational, tactical and strategic levels.

Further develop existing processes and structures.

Ensure long term economic operation.

Implement and monitor plans.

Decide and act according to strategic guidelines on a daily basis.

Which of the following aspects belong to Operational Management?

Implement and monitor plans.

Decide and act according to strategic guidelines on a daily basis.

Cconvert customer orders into internal orders.

Includes the operational, tactical and strategic levels.

Further develop existing processes and structures.

Which statements regarding the SCOR Model are true?

On the configuration level, the process areas of the first level are broken down into process categories.

The return flow of defective products or surplus articles is not depicted in the SCOR model.

On the design level, the process categories are broken down into process elements.

An example for the process area "Enable" is risk management.

Which statements regarding Operations Strategies are true?

Flexibility is at the heart of the differentiation strategy.

Niche strategies are characterized by unique features, high quality and high customer willingness to pay for them.

The "Magic Pentagon" is characterized by goal alignment.

Cost leadership is achieved primarily through economies of scale.

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Supply Chain Management 4/12 - Internal Supply Chain, Basics

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