Business communication 3
for FHNW BIT Basel business communication 3
for FHNW BIT Basel business communication 3
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Lernkarten
Give an example for a country with task based and relationship-based trusting
task-based:
- us
- netherlands
- denmark
- australia
- germany
- finland
relationship-based
- saudi arabia
- india
- nigeria
- china
task-based= trust is built through business-related activities. work relationships are built and dropped easily, based on the practicality of the situation. you do good work consistently, you are reliable, I enjoy working with you, I trust you
relationship based= trust is built through sharing meals, evening drinks, and visits ar the coffee machine. work relationships build up slowly over the long term. I've seen who you are at a deep level, I've shared personal time with you, I know others well who trust you, I trust you.
Give an example for a country with confrontational and with avoids confrontation disagreeing
confrontational
- israel
- france
- germany
- russia
- netherlands
avoids confrontation
- japan
- indonesia
- thailand
- ghana
confrontational = disagreement and debate are positive for the team or organization. open confrontation is appropriate and will not negatively impact the relationship.
avoids confrontation= disagreement and debate are negative for the team or organization. open confrontation is inappropriate and will break group harmony or negatively impact the relationship.
Give an example for a country with linear-time and with flexible-time scheduling
linear-time
- switzerland
- germany
- japan
- sweden
- netherlands
- denmakr
- us
flexible-time
- saudi arabia
- nigeria
- kenya
- india
linear-time = project steps are approached in a sequential fashion, completing one task before beginning the next. one thing at a time. no interruptions. the focus is on the deadline and sticking to the schedule. emphasis is on promptness and good organization over flexibility.
flexible-time = project steps are approached in a fluid manner, changing tasks as opportunities arise. many things are dealt with at once and interruptions accepted. the focus is on adaptability and flexibility is valued over organization.
What are the cultural patterns discovered by Edward Hall?
- proxemics
- high context versus low context
- monochronic versus polychronic
What are the cultural patterns discovered by Geert Hofstede?
- individualism vs collectivism
- masculinity vs feminity
- power distance (high vs low)
- uncertainty avoidance (high vs low)
- long-term vs short-term orientation
- indulgence vs self-restraint
Give an example for countries with high to low individualism vs collectivism
High individualism
- US
- Netherlands
- Germany
- France
moderate individualism
- japan
- russia
low individualism /high collectivism
- india
- hong kong
- indonesia
- west africa
What are the cultural patterns discovered by Erin Meyer?
- communicating (high-context vs. low context)
- evaluating (direct vs. indirect feedback)
- persuading (principles-first vs. applications-first)
- leading(egalitarian vs. hierarchical -> power distance)
- deciding(consensual vs. top-dow -> power distance)
- trusting(task-based vs. relationship-based -> individualism vs collectivism)
- disagreeing(confrontational vs confrontation avoidance)
- scheduling(linear vs flexible -> monochronic vs. polychronic)
