Business Ethics
Course Business Ethics FHNW (Business Administration IM)
Course Business Ethics FHNW (Business Administration IM)
All of these are ways of reducing pollution, except:
Chapter 12, p. 362
What concept refers to economic theories advocating the creation of a society where wealth and power are distributed evenly, relative to the amount of work expended in production?
Chapter 10, p. 280
Only 10% of employees observe abusive behavior in the workplace.
Chapter 3, Check your EQ
According to Table 3-1, 21% of employees observe abusive behavior in the workplace
To ensure that an ethics program addresses the needs of the average employee, it should include all of the following except ...
p. 232
Which of the following is not a benefit that primary stakeholders tend to provide to organizations?
Chapter 2, p. 32
Which of the following is not a conflict management style?
p. 319
The stakeholder perspective is useful in managing social responsibility and business ethics.
Chapter 2, Check your EQ
The six steps to implement this approach were provided in this chapter
Which of the following is not a way to avoid groupthink in small-group decision making?
p. 325
According to Kohlberg's model, as a person progresses through the stages of moral development, and with time, education, and experience, he/she
Chapter 6, p. 170
For an ethical compliance program to properly function,
Chapter 8, p. 230
Having acceptable personal ethics is probably not going to be sufficient to handle complex business ethical issues when an individual has
Which-one(s) of the following statement(s) is(are) correct?
An important part of leadership is the implementation of employee-centred leadership. Employee-centred leadership recognizes that while not everyone will be a manager, every employee can and should practice leadership skills to support ethical decision making.
An essential component of employee-centred leadership is communication. Without communication all attempts at maintaining an ethical culture fail.
Evidence suggests that most firms understand the importance of communication in connection to leadership and that top management puts special emphasis on getting feedback from employees, listening to their concerns.
Chapter 11
Which-one(s) of the following statement(s) is(are) correct?
Moral intensity and ethical issue intensity are similar concepts because they both relate to the individual’s perception of social or organisational pressure and the harm they believe their decisions will have on others.
Moral intensity is different from ethical issue intensity because the former relates to a company’s moral obligations regarding its corporate citizenship, and the latter relates to the importance of an event in the eyes of an individual person.
Regarding ethical issue intensity, it can be argued that senior employees and those with administrative authority play an important role as they typically dictate an organisation’s stance on ethical issues.
pp. 129-130
Sustainability is the potential for the long-term well-being of the natural environment including all biological entities, as well as the mutually beneficial interactions among nature and individuals, organizations, and business strategies.
Chapter 12, Check your EQ
Sustainability is the potential for the long-term well-being of the natural environment, including all biological entities, as well as the mutually beneficial interactions among nature and individuals, organizations, and business strategies
Which-one(s) of the following statement(s) is(are) correct?
The prime goal of an ethical culture is the maximisation of the use of principles that contribute to ethical reasoning in difficult or new situations. Another, subordinate goal is to minimise the need for enforced compliance of rules.
Most ethical issues exist because of conflicts in values and belief patterns about right and wrong among and within stakeholder groups.
When unethical acts are discovered in organisations, in most instances cooperation or complicity facilitated the acceptance and perpetuation of the unethical conduct.
p. 15; p. 30
Among retail stores, _____ is a larger problem than customer shoplifting.
Chapter 3, p. 66
Which of the following leadership types has a strong influence on coworker support and building an ethical culture through increasing employee commitment and fostering motivation?
Chapter 11, p. 331
An unconscious reference to one's own cultural values, experiences, and knowledge is referred to as the ...
p. 276
The leader demands instantaneous obedience and focuses on achievement, initiative, and self-control.
Chapter 11, p. 330-331
You work as the assistant to the CEO of an internationally active pharmaceutical company. In order to promote your products, you regularly invite medical doctors (MDs) to seminars and conferences that also help to exchange ideas and share insights gained from experience. In this context, it has been common practice that your company covers all the travelling expenses of the participants and their spouses and also pay a substantial fee if participants are willing to make a contribution in the discussion forums. As this has been a common practice within the pharmaceutical industry, your company has not considered this approach as ethically questionable so far.
However, recently, a new law was passed in one of the countries where you do business that prohibits the payment of a substantial fee merely for the agreement to participate in a discussion. Yet, it remains unclear exactly which sum could be considered substantial. At the same time, the parliament of the country where your head offices are located is preparing a new law making the payment of excessive compensation to participants of company-organised international conferences illegal. In this context, the CEO has asked you to come up with a plan of action, proposing, with an emphasis on sound corporate citizenship, an ethically viable and commercially sound approach to the new situation.
Given the above information, which-one(s) of the following statement(s) is(are) correct? See Visual with choices I, II, and III.
Chapters 1-3; 5, p. 300
Studies have found that more than a third of the unethical situations that lower and middle-level managers face come from _____.
Chapter 5
Business ethics deals with right or wrong behavior within a particular organization.
Chapter 1, Check your EQ
That stems from the basic definition
Three primary stakeholders are customers, special interest groups, and the media.
Chapter 2, Check your EQ
Although customers are primary stakeholders, special interest groups and the media are usually considered secondary stakeholders
Please fill in the missing part in a manner consistent with business ethics.
After identifying ethical risk areas, ethical leaders should develop policies and procedures for _____ and _____ misconduct. This process is an important part of risk management.
While companies might adopt risk management plans to deal with economic, marketing, and technological risks, they are less likely to consider _____ risks as a major area of concern.
pp. 332-333
Which-ones of the following terms belong to the same group (i.e., the same category)?
1) Egoism
2) Utilitarianism
3) Relativism
4) Consequentialism
5) Nonconsequentialism
Chapter 6
Please fill in the missing part in a manner consistent with business ethics. (p. 135/moderate)
A(n) _____ is a problem, situation, or opportunity that requires an individual, group, or organisation to choose among several actions that must be evaluated as right or wrong, ethical or unethical.
p. 135
Which leadership type values people, their emotions, and their needs and relies on friendship and trust to promote flexibility, innovation, and risk taking?
Chapter 11, p. 330
All of these are ways of reducing pollution, except:
p. 362
Which-one(s) of the following statement(s) is(are) correct?
In the context of business ethics, the notion “ethics” refers to the decisions made within the framework of an organisation’s values. However, it does not refer to the specific behaviour of members of an organisation.
In the context of business ethics, the notion “ethics” refers to both, to a specific behaviour of members of an organisation as well as to a person’s personal philosophies about what is right or wrong.
In the context of business ethics, there exists a difference between an ordinary decision and an ethical-one. For instance, contrary to an ordinary decision, an ethical decision requires the weighing of values in order to reach a judgement regarding a situation the decision maker has not faced before.
p. 5
During the 1990s the institutionalization of business ethics was largely driven by which piece of legislation?
Chapter 1, p. 12
Act deontology requires a person use equity, fairness, and impartiality in making decisions and evaluating actions.
Chapter 6, Check your EQ
The rules serve only as guidelines, and past experience weighs more heavily than the rules
There exist positive links between environmental and economic performance. In connection thereto, a firm’s innovation strategy might lead to a better economic performance for all of the subsequent reasons except:
p. 367
_____ is a term used by Adam Smith to explain the inherent mechanisms at work in free market systems that keep commerce in equilibrium. It is also known as the “invisible hand.”
Chapter 10, p. 279
Which-one(s) of the following statement(s) is(are) correct?
A company’s ethical culture has a positive effect on employee commitment and trust. However, investor loyalty is only marginally affected by a company’s ethical culture as investors are primarily interested in high returns on equity.
A company’s ethics and compliance program can support values and appropriate conduct. In this context, it is important to realise a company’s core values, which are derived from principles, might not be the same as an employee’s individual values.
A company’s value practices are distinct from its organisational practices, which are driven by technical or efficiency considerations.
p.16 and pp. 143
Which is the last of Kohlberg's stages of cognitive moral development?
Chapter 6, p. 170
There exist positive links between environmental and economic performance. In connection thereto, a firm’s innovation strategy might lead to a better economic performance for all of the subsequent reasons except:
p. 367
An unconscious reference to one's own cultural values, experiences, and knowledge is referred to as the ...
p. 276
Risk compartmentalization occurs when
Chapter 10, p. 278
An ethical compliance audit is designed to determine the effectiveness of ethics initiatives.
Chapter 8, Check your EQ
It helps in establishing the code and in making program improvements
Last year, your company, a supplier of electronic hard ware, adopted a new environmental strategy in which the long-term overlaps of shared values between the needs of the company and the needs of society and the environment receive special attention. In this context, your company has begun with the development of new technologies that should provide the means to extract, from electronic waste, the raw materials needed in the production of new units. In this sense, the company hopes both to better secure the supply of those needed raw materials in the future as well as comply with newly established legal environmental standards. However, the development of that technology proves to be more costly and more challenging than expected. And whilst the board of directors, at last year’s general assembly of shareholders, received great support for its decision to develop the new technologies, important shareholders have now voiced their serious concern that the strategy appears to be too costly, putting the company’s economic performance at risk.
The CEO is a much appreciated person; many consider him an ethical leader. However, he is not what one would call an authoritative, inspirational leader. Especially when it comes to communication, he appears to have trouble in bringing a message across in an inspiring manner. Many believe that it is because of this shortcoming that some shareholders don’t trust the companyto be able to successfully complete the development of the new technologies. Many believe that his resignation would solve that problem. He, however, does not seem to share that view.
In view of the above-described situation, which-one(s) of the following statement(s) is(are) correct? See visual for I, II, and III.
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Lernkarten
What is a living wage?
p. 297
Which moral philosophy focuses on the rights of individuals and on the intentions associated with a particular behavior, rather than its consequences?
Chapter 6, p. 157, Table 6-1, A Comparison of the Philosophies Used in Business Decisions p. 161
The _____ focus(es) on firms taking action to prevent and detect business misconduct in cooperation with government regulation.
Chapter 1, p. 12
The _____ can be defined as a set of values, norms, and artifacts, including ways of solving problems shared by members of an organization.
Chapter 5
The Environmental Protection Agency (EPA) deals with environmental issues and enforces environmental legislation is the United States.
Chapter 12, Check your EQ
The EPA deals with environmental issues and enforces environmental legislation in the United States
Multinational corporations have identifiable home countries but operate globally.
Chapter 10, Check your EQ
Multinational corporations have no significant ties to any nation or region
Social responsibility is
Chapter 1, p. 23
Through _____, it is possible to quantify the trade-offs to determine whether to accept or reject environmentally-related activities and programs.
Chapter 12, p. 372
Which of the following is not a habit of ethical leaders?
Chapter 11, p. 310-314
"Opportunity" describes the conditions within an organization that limit or permit ethical or unethical behavior
Chapter 5, Check your EQ
Opportunity results from conditions that provide rewards or fail to erect barriers against unethical behaviour
Ethical conflicts occur when there are two or more positions on an ethical decision.
Chapter 11, Check your EQ
Ethical conflicts occur when there are two or more positions on an ethical decision
Stakeholder assessment is an important part of a high-commitment approach to environmental issues.
Chapter 12, Check your EQ
Stakeholder assessment is an important part of a high-commitment approach to environmental issues
Which-one of the following statements is most likely to be correct?
pp. 5-8; p. 238
Which-one(s) of the following statement(s) is(are) correct?
As many ethical business issues are complex close calls, ethical policies are needed to help to ensure consistent decisions that represent the interests of all stakeholders.
A corporate culture without appropriate communication about ethics can facilitate individual misconduct.
The key reason why people seem to engage in misconduct is theirs feeling pressured do to “whatever it takes to meet ethical standards”.
p. 217
Those who ascribe to consumerism, ...
p. 298
One of the critical ethical business issues linked to cultural differences is the question of whose values and ethical standards take precedence during international negotiations and business transactions.
Chapter 10, Check your EQ
Ethical standards and values differ from culture to culture, and this can be a critical point in effective business negotiations. Some people believe in cultural relativism, which means standards of the host country sway. However, many MNC's are legally bound to adhere to the standards of the host country.
Which of the following is not a criticism of or charge against multinational corporations (MNCs)?
Chapter 10, p. 283-285
Which of the following is the first step in the ethical decision-making process?
Chapter 5
Which-one of the following statements is correct?
p. 348
Which two steps of the RADAR model occur when a firm is faced with an ethical conflict or dilemma?
p. 334
Stakeholder assessment is an important part of a _____ approach to environmental issues.
Chapter 12, p. 371
Business ethics, as a field, has passed through which of the following states?
Chapter 1, p. 9-12
A strong ethics program includes all of the following elements except
Chapter 8, p. 218
_____ involves transactions across national boundaries. It is a practice that brings together people who have different cultures, values, laws, and ethical standards.
Chapter 10, p. 274
The first step in the ethical decision making is to understand the individual factors that influence the process.
Chapter 5, Check your EQ
The first step is to become more aware that an ethical issue exists and to consider its relevance to the individual or work group
Greenwashing is a strategic process involving stakeholders assessment to create meaningful long-term relationships with customers, while maintaining, supporting, and enhancing the natural environment.
Chapter 12, Check your EQ
Green marketing is a strategic process involving stakeholder assessment to create meaningful long-term relationships with customers, while maintaining, supporting, and enhancing the natural environment
Ethical leadership is solely the concern of top management.
Chapter 11, Check your EQ
While we often discuss ethical leadership in the context of top managers, all employees should be encouraged to practice ethical leadership
What is a living wage?
p. 297
Please fill in the missing part in a manner consistent with business ethics.
_____ believe that pleasure is the ultimate good, that is, that the best moral end involves the greatest balance of pleasure over pain.
p. 163
Which of the following is not a common mistake made in designing and implementing an ethics program?
p. 232
Fostering ethical decision making within an organization requires improving the firm's ethical standards and
Chapter 8, p. 218
Please fill in the missing part in a manner consistent with business ethics.
Trying to pinpoint who is responsible for environmental degradation is not always easy, especially when it involves _____.
p. 354
Multiple elements work on individuals to affect their behavior. While an individual may intend to do the right thing, _____ can alter this intent.
Chapter 5, p. 131
A person who offers a facilitation payment in order to secure a contract that will advance his or her career may be a(n)
p. 159
Which-one(s) of the following statement(s) is(are) correct?
The implementation of a stakeholder perspective includes the identification of stakeholder groups as well as the identification of stakeholder issues. In this context, the level of stakeholders’ power and legitimacy determines the degree of urgency in addressing their needs.
The prioritization of stakeholders and issues lead to the allocation of the company’s resources. In this context, for example, the urgency of a social responsibility challenge is primarily determined by the possible legal consequences of the issue at hand. The absence of any negative legal implications for the company always indicates a low degree of urgency of the issue at hand.
Gaining stakeholder feedback is an important step in the implementation of a stakeholder perspective. This is especially true in the case of external stakeholders. Relevant and honest feedback from internal stakeholders is by nature much easier to obtain.
pp. 48
A(n) _____ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) _____ orientation strives to develop shared standards.
Chapter 8, p. 222-223
_____ have been found to decrease unethical practices and increase positive work behavior.
Chapter 5, p. 131
Which of the following statements about multinational corporations (MNCs) is false?
Chapter 10, p. 283-285
Which moral philosophy evaluates the morality of an action on the basis of the equity, fairness, and impartiality of the action, with rules serving as guidelines in the decision-making process?
p. 162
