Lernkarten

Julia Rawyler
Karten 246 Karten
Lernende 5 Lernende
Sprache English
Stufe Universität
Erstellt / Aktualisiert 22.12.2020 / 11.01.2022
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0 Exakte Antworten 0 Text Antworten 246 Multiple Choice Antworten

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Fenster schliessen

Which of the following is not a conflict management style?

Competing.

Conflicting.

Avoiding.

Accommodating.

Collaborating.


p. 319
Fenster schliessen

The stakeholder perspective is useful in managing social responsibility and business ethics.


Chapter 2, Check your EQ
Yes

No


The six steps to implement this approach were provided in this chapter
Fenster schliessen

Which of the following is not a way to avoid groupthink in small-group decision making?

Express the need to examine all alternatives.

Assign one person to be "Devil's advocate".

Discourage team members from discussing the group's ideas with people outside the group.

Set up a number of independent groups to work on the same issue.

Emphasize to each team member that he or she is a "critical evaluator" with the responsibility to express opinions and objections freely.


p. 325
Fenster schliessen

According to Kohlberg's model, as a person progresses through the stages of moral development, and with time, education, and experience, he/she

is unlikely to change his/her values and ethical behavior.

may change his/her values and ethical behavior.

will likely be promoted.

will depend more on the input of significant others in ethical decision making.

will experience less opportunity to behave unethically.


Chapter 6, p. 170
Fenster schliessen

For an ethical compliance program to properly function,

consistent enforcement and disciplinary action are essential.

employees must be monitored using any means necessary.

it is not necessary to set measurable program objectives.

the same program should be used in all countries of operation, regardless of cultural differences.

the company must wait until after misconduct occurs to develop a means of preventing it.


Chapter 8, p. 230
Fenster schliessen

Having acceptable personal ethics is probably not going to be sufficient to handle complex business ethical issues when an individual has

family concerns.

an unethical boss.

limited business experience.

financial training.

a marketing background.

Fenster schliessen

Which-one(s) of the following statement(s) is(are) correct?

  1. An important part of leadership is the implementation of employee-centred leadership. Employee-centred leadership recognizes that while not everyone will be a manager, every employee can and should practice leadership skills to support ethical decision making.

  2. An essential component of employee-centred leadership is communication. Without communication all attempts at maintaining an ethical culture fail.

  3. Evidence suggests that most firms understand the importance of communication in connection to leadership and that top management puts special emphasis on getting feedback from employees, listening to their concerns.

All of the above statements are correct.

Only statement I is correct.

Only statements I and II are correct.

Only statements I and III are correct.

Only statement II is correct.


Chapter 11
Fenster schliessen

Which-one(s) of the following statement(s) is(are) correct?

  1. Moral intensity and ethical issue intensity are similar concepts because they both relate to the individual’s perception of social or organisational pressure and the harm they believe their decisions will have on others.

  2. Moral intensity is different from ethical issue intensity because the former relates to a company’s moral obligations regarding its corporate citizenship, and the latter relates to the importance of an event in the eyes of an individual person.

  3. Regarding ethical issue intensity, it can be argued that senior employees and those with administrative authority play an important role as they typically dictate an organisation’s stance on ethical issues.

All of the above statements are correct.

None of the above statements is correct.

Only statements II and III are correct.

Only statements I and III are correct.

Only statement III is correct.


pp. 129-130
Fenster schliessen

Sustainability is the potential for the long-term well-being of the natural environment including all biological entities, as well as the mutually beneficial interactions among nature and individuals, organizations, and business strategies.


Chapter 12, Check your EQ
Yes

No


Sustainability is the potential for the long-term well-being of the natural environment, including all biological entities, as well as the mutually beneficial interactions among nature and individuals, organizations, and business strategies
Fenster schliessen

Which-one(s) of the following statement(s) is(are) correct?

  1. The prime goal of an ethical culture is the maximisation of the use of principles that contribute to ethical reasoning in difficult or new situations. Another, subordinate goal is to minimise the need for enforced compliance of rules.

  2. Most ethical issues exist because of conflicts in values and belief patterns about right and wrong among and within stakeholder groups.

  3. When unethical acts are discovered in organisations, in most instances cooperation or complicity facilitated the acceptance and perpetuation of the unethical conduct.

All of the above statements are correct.

Only statement II is correct.

Only statements II and III are correct.

Only statements I and III are correct.

Only statement III is correct.


p. 15; p. 30
Fenster schliessen

Among retail stores, _____ is a larger problem than customer shoplifting.

poor stock performance

weak leadership

internal employee theft

misuse of merchandise

employee dissatisfaction


Chapter 3, p. 66
Fenster schliessen

Which of the following leadership types has a strong influence on coworker support and building an ethical culture through increasing employee commitment and fostering motivation?

Transformational leaders

Transactional leaders

Coercive leaders

Pacesetting leaders

Authoritative leaders


Chapter 11, p. 331
Fenster schliessen

An unconscious reference to one's own cultural values, experiences, and knowledge is referred to as the ...

cultural reference criterion.

unconscious cultural criterion.

cultural-self criterion.

self-reference criterion.

unconscious cultural-self criterion.


p. 276
Fenster schliessen

The leader demands instantaneous obedience and focuses on achievement, initiative, and self-control.

democratic

coaching

affiliative

coercive

pacesetting


Chapter 11, p. 330-331
Fenster schliessen
Lizenzierung: Keine Angabe

You work as the assistant to the CEO of an internationally active pharmaceutical company. In order to promote your products, you regularly invite medical doctors (MDs) to seminars and conferences that also help to exchange ideas and share insights gained from experience. In this context, it has been common practice that your company covers all the travelling expenses of the participants and their spouses and also pay a substantial fee if participants are willing to make a contribution in the discussion forums. As this has been a common practice within the pharmaceutical industry, your company has not considered this approach as ethically questionable so far.

However, recently, a new law was passed in one of the countries where you do business that prohibits the payment of a substantial fee merely for the agreement to participate in a discussion. Yet, it remains unclear exactly which sum could be considered substantial. At the same time, the parliament of the country where your head offices are located is preparing a new law making the payment of excessive compensation to participants of company-organised international conferences illegal. In this context, the CEO has asked you to come up with a plan of action, proposing, with an emphasis on sound corporate citizenship, an ethically viable and commercially sound approach to the new situation.

Given the above information, which-one(s) of the following statement(s) is(are) correct? See Visual with choices I, II, and III.

Only statements I and II are correct.

Only statements II and III are correct.

Only statements II is correct.

Only statements III is correct.

None of the above statements is correct.


Chapters 1-3; 5, p. 300
Fenster schliessen

Studies have found that more than a third of the unethical situations that lower and middle-level managers face come from _____.

stakeholder expectations and pressures.

pressures to satisfy customers.

pressures from the government to perform at a high level.

internal pressures and ambiguity surrounding internal organizational rules.

investor expectations.


Chapter 5
Fenster schliessen

Business ethics deals with right or wrong behavior within a particular organization.


Chapter 1, Check your EQ
Yes

No


That stems from the basic definition
Fenster schliessen

Three primary stakeholders are customers, special interest groups, and the media.


Chapter 2, Check your EQ
Yes

No


Although customers are primary stakeholders, special interest groups and the media are usually considered secondary stakeholders
Fenster schliessen

Please fill in the missing part in a manner consistent with business ethics.

After identifying ethical risk areas, ethical leaders should develop policies and procedures for _____ and _____ misconduct. This process is an important part of risk management.

While companies might adopt risk management plans to deal with economic, marketing, and technological risks, they are less likely to consider _____ risks as a major area of concern.

detecting, punishing, environmental

avoiding, perfectining, ethical

detecting, deepening, political

detecting, avoiding, ethical

detecting, avoiding, political


pp. 332-333
Fenster schliessen

Which-ones of the following terms belong to the same group (i.e., the same category)?

1) Egoism

2) Utilitarianism

3) Relativism

4) Consequentialism

5) Nonconsequentialism

1, 2, and 5

1, 2, 4, and 5

3 and 5

1, 2, and 4

2 and 5


Chapter 6
Fenster schliessen

Please fill in the missing part in a manner consistent with business ethics. (p. 135/moderate)

A(n) _____ is a problem, situation, or opportunity that requires an individual, group, or organisation to choose among several actions that must be evaluated as right or wrong, ethical or unethical.

legal dilemma

ethical dilemma

ethical issue

ethical opportunity

ethical trap


p. 135
Fenster schliessen

Which leadership type values people, their emotions, and their needs and relies on friendship and trust to promote flexibility, innovation, and risk taking?

Authoritative leadership

Coaching leadership

Pacesetting leadership

Coercive leadership

Affiliative leadership


Chapter 11, p. 330
Fenster schliessen

All of these are ways of reducing pollution, except:

Designing environmentally friendly buildings

Recycling

Greenwashing

Source reduction

Sustainable agriculture


p. 362
Fenster schliessen

Which-one(s) of the following statement(s) is(are) correct?

  1. In the context of business ethics, the notion “ethics” refers to the decisions made within the framework of an organisation’s values. However, it does not refer to the specific behaviour of members of an organisation.

  2. In the context of business ethics, the notion “ethics” refers to both, to a specific behaviour of members of an organisation as well as to a person’s personal philosophies about what is right or wrong.

  3. In the context of business ethics, there exists a difference between an ordinary decision and an ethical-one. For instance, contrary to an ordinary decision, an ethical decision requires the weighing of values in order to reach a judgement regarding a situation the decision maker has not faced before.

All of the above statements are correct.

Only statement I is correct.

Only statements I and II are correct.

Only statements I and III are correct.

Only statement III is correct.


p. 5
Fenster schliessen

During the 1990s the institutionalization of business ethics was largely driven by which piece of legislation?

Sarbanes-Oxley Act

Federal Sentencing Guidelines for Organizations

Dodd-Frank Wall Street Reform and Consumer Protection Act

Foreign Corrupt Practices Act

Global Sullivan Principles


Chapter 1, p. 12
Fenster schliessen

Act deontology requires a person use equity, fairness, and impartiality in making decisions and evaluating actions.


Chapter 6, Check your EQ
Yes

No


The rules serve only as guidelines, and past experience weighs more heavily than the rules
Fenster schliessen

There exist positive links between environmental and economic performance. In connection thereto, a firm’s innovation strategy might lead to a better economic performance for all of the subsequent reasons except:

It might reduce or eliminate the risk of major environmental disasters.

It might encourage other firms to follow the same strategy.

It might provide a better access to certain markets.

It might enable the firm to sell its newly developed technology.

It will enhance product differentiation.


p. 367
Fenster schliessen

_____ is a term used by Adam Smith to explain the inherent mechanisms at work in free market systems that keep commerce in equilibrium. It is also known as the “invisible hand.”

Consumerism

Cultural relativism

Social democracy

Laissez-faire

Bimodal wealth distribution


Chapter 10, p. 279
Fenster schliessen

Which-one(s) of the following statement(s) is(are) correct?

  1. A company’s ethical culture has a positive effect on employee commitment and trust. However, investor loyalty is only marginally affected by a company’s ethical culture as investors are primarily interested in high returns on equity.

  2. A company’s ethics and compliance program can support values and appropriate conduct. In this context, it is important to realise a company’s core values, which are derived from principles, might not be the same as an employee’s individual values.

  3. A company’s value practices are distinct from its organisational practices, which are driven by technical or efficiency considerations.

All of the above statements are correct.

Only statement I is correct.

Only statements I and II are correct.

Only statements II and III are correct.

Only statement III is correct.


p.16 and pp. 143
Fenster schliessen

Which is the last of Kohlberg's stages of cognitive moral development?

Individual instrumental purpose and exchange

Need achievement

Social system and conscience maintenance

Punishment and obedience

Universal ethical principles


Chapter 6, p. 170