MS-900

You use Microsoft Business Products. When you try to create a support request, you receive the following message:

You don't have permission to access this page or perform this action.

You need to determine the cause of the error message. What is the cause?

A. Your password is expired

B. Your account is disabled

C. Your company does not have Premier support

D. Your account is not a member of the global admin role 

A company experiences a Microsoft 365 outage that affects an entire region. You check the Service Health Dashboard and observe that the service is healthy. After the incident is resolved, you need to find information in Service Health Dashboard that describes what happened during the outage. What should you use?

A. Message Center

B. incident closure summary

C. Post-Incident Review (PIR)

D. service request

A company is a Microsoft 365 reseller. The company does not provide managed services or direct customer support. You need to provide licenses for customers and earn commissions for each license sold. What should you do?

A. Buy licenses for customers by using the Microsoft admin portal.

B. Sign up as a Cloud Solution Provider direct reseller.

C. Sign up as a Cloud Solution Provider indirect reseller.

D. Buy licenses for customers from a Microsoft Authorized distributor.

A company has a Microsoft 365 subscription and a Microsoft Azure support plan. You need to implement only Azure services for which Microsoft provides technical support. Which two types of services and features can you implement? Each correct answer presents part of the solution.

A. general availability

B. targeted release

C. public preview

D. private preview

A company that has 50 employees plans to purchase a Microsoft 365 Business subscription. Which two payment methods are available? Each correct answer presents a complete solution. (Choose two.) NOTE: Each correct selection is worth one point.

A. PayPal

B. automatic bank transfer

C. Enterprise Agreement

D. credit card or debit card

A small advertising company has 250 employees. You need to migrate all users to Microsoft 365 and meet the following requirements:

• Provide a user-centric licensing solution for all users.
• Manage devices from a single location.
• Minimize licensing costs

Which licensing model should you use?

A. Microsoft 365 Business

B. Microsoft 365 Education

C. Microsoft 365 Enterprise E3

D. Microsoft 365 Enterprise E5

You are the Microsoft 365 administrator for a company. A user experiences an issue with SharePoint Online. You need to resolve the issue. Which two options can you use? Each correct answer presents a complete solution. (Choose two.) NOTE: Each correct selection is worth one point.

A. Go to the SharePoint admin and create a support request.

B. Contact Microsoft technical support by telephone.

C. Create a new service request from the Microsoft 365 admin center.

D. Create a service request from the SharePoint portal

You are the Microsoft 365 administrator for a company. Your company wants to learn more about what happens if the availability terms of the Microsoft Office 365 services are not met. Where can you find this information?

A. Service Level agreement

B. Microsoft Services agreement

C. Microsoft Cloud agreement

D. Microsoft Products and Services agreement

E. Microsoft Enterprise agreement

A company is purchasing a Microsoft 365 subscription to replace the current on-premises IT infrastructure. You need to identify the impacts of subscribing to Microsoft 365. Which three outcomes can the company expect? Each correct answer presents a complete solution. (Choose three.) NOTE: Each correct selection is worth one point.

A. Predictable Microsoft licensing costs

B. Increased Exchange Server Client Access License (CAL) costs

C. Increased Windows Server Client Access License (CAL) costs

D. Increased service scalability

E. Decreased on-premises infrastructure maintenance 

Your organization plans to deploy a subscription-based licensing model of Microsoft Office to devices. You must use group policy to enforce Office application settings. You need to deploy Office to the enterprise. Which version of Office should you deploy?

A. Office 365 ProPlus

B. Office Professional Plus 2016

C. Office Online

D. Office Home and Business 2016 

An organization plans to deploy Microsoft Office 2019 or Office 365 ProPlus. What are two advantages of Office 365 ProPlus? Each correct answer presents a complete solution. (Choose two.) NOTE: Each correct selection is worth one point.

A. Features remain constant through the lifetime of the applications.

B. Office 365 ProPlus includes downgrade rights.

C. A single license may be deployed to multiple devices.

D. Fully functional Office mobile apps are free to install and use.

A company plans to migrate to Microsoft 365. Firstline employees need to be able to collaborate by using Microsoft Yammer, SharePoint Online, StaffHub, and Teams. You must minimize costs. You need to subscribe to Microsoft Office 365. Which subscription type should you use?

A. E3

B. ProPlus

C. E1

D. Personal

E. F1

A company plans to purchase Microsoft 365. You need to give management an overview of the Microsoft 365 pricing model. Which of the following describes how the company will be billed for Microsoft 365?

A. The company will be charged according to the amount of computing resources it uses each month across all users.

B. The company will make a single payment for Microsoft 365, after which it owns the license for Microsoft 365 and can use it in an unlimited fashion.

C. The company will be charged annually for a single Microsoft 365 license that can be shared among all employees.

D. The company will be charged according to the number of user licenses required.

You are the Microsoft 365 administrator for a company. You need to track scheduled maintenance events in Microsoft 365 admin center. Where can you track these events?

A. Reports

B. Support

C. Service Health

D. Message Center

You are the Office 365 administrator for a company. You encounter a problem in your tenant. You launch the Microsoft 365 admin center and select Create a new service request. You need to get help resolving your problem through the admin center. Which three actions can you perform from the admin center? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Receive a Microsoft technical support phone number to speak with a Microsoft support technician.

B. Request a Microsoft service technician to contact you by using email.

C. Use the query text box to type information about your problem and receive links to help documentation.

D. Schedule a time for a Microsoft service technician to call you.

E. Chat with a live Microsoft service engineer.

A company is moving to Microsoft Azure. Some applications cannot be moved. You need to identify which applications will remain in a hybrid environment after the migration. Which applications will remain in a hybrid environment?

A. applications that manage sensitive information 

B. applications that use a USB-token device to control access 

C. legacy applications that use a message-based interface

D. a new server that runs several line-of-business applications

You are the Microsoft 365 administrator for a company. The company runs SharePoint Server and Exchange Server in an on-premises datacenter. The site collection for the finance department is currently encrypted using third-party software. You need to move as many services to Microsoft 365 as possible. What should you do?

A. Migrate all SharePoint data and Exchange mailboxes to Microsoft 365.

B. Leave SharePoint data for finance department users on-premises. Migrate all other SharePoint data and Exchange mailboxes to Microsoft 365.

C. Leave mailboxes for finance department users on-premises. Migrate all other SharePoint data and Exchange mailboxes to Microsoft 365.

D. Leave SharePoint data and mailboxes for finance department users on-premises. Migrate all other SharePoint data and Exchange mailboxes to Microsoft 365

A company has an Exchange Server environment. The company plans to migrate to the cloud. You need to recommend a cloud model that meets the following requirements: Upgrade the existing email environment Minimize server and application maintenance Which model should you recommend? 

A. Platform as a service (PaaS)

B. Windows as a service (WaaS)

C. Software as a service (SaaS)

D. Infrastructure as a service (IaaS)

Microsoft 365 is a Platform as a service (PaaS). Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.

A. Infrastructure as a service (IaaS)

B. Windows as a service (WaaS)

C. Software as a service (Saas)

D. No change is needed

You need to deploy an application to Microsoft Infrastructure as a Service (IaaS).

Which three features are part of IaaS? Each correct answer presents a complete solution.

A. business analytics

B. real-time monitoring

C. operating system

D. servers and storage

E. firewall and network security

A company plans to migrate to Microsoft 365. Corporate devices run Windows 7 or Windows 10. You must upgrade all devices to use Office 365 ProPlus and minimize costs. You need to standardize corporate device deployments. Which three actions should you perform? Each correct answer presents part of the solution.

A. Implement Windows AutoPilot

B. Deploy policies by using Configuration Manager

C. Upgrade all devices to Windows 10

D. Deploy policies by using Microsoft Intune

E. Instruct users to download and install a Windows Installer package for Office 365 ProPlus 

A company assigns a Microsoft 365 license to each employee. You need to install Microsoft Office 365 ProPlus on each employee device. Which three methods can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Use System Center Configuration Manager (SCCM) to deploy Office 365 ProPlus from a local distribution source.

B. Use System Center Configuration Manager (SCCM) to deploy Office 365 ProPlus from an Office Windows Installer (MSI) package.

C. Download the Office 365 ProPlus Windows Installer (MSI) package. Install Office 365 ProPlus from a local distribution source.

D. Use the Office Deployment Tool (ODT) to download installation files to a local distribution source. Install Office 365 ProPlus by using the downloaded files.

E. Enable users to download and install Office 365 ProPlus from the Office 365 portal.

This question requires that you evaluate the underlined text to determine if it is correct. When you enable external access by using the Microsoft 365 admin portal, data is available to anonymous users. Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct.

A. No change needed.

B. the Everyone group is applied to all shares with full control

C. you must configure Active Directory Federation Services (AD FS)

D. users can send sharing invitations for specific content

You are the Microsoft 365 administrator for a company. You deploy Windows 10 to all devices by using Windows Autopilot. You need to ensure that employees can install Microsoft Office 365 ProPlus on their BYOD devices. What are two possible ways to achieve this goal? Each correct answer presents a part of a solution. NOTE: Each correct selection is worth one point.

A. Use the self-install option on the Office 365 dashboard

B. Download and install the Office ProPlus Windows Installer (MSI) package

C. Enable auto-deployment of Office 365 apps for all devices

D. Update the Windows AutoPilot deployment profile to include the Office 365 apps

You are the Microsoft 365 administrator for a company. You need to customize a usage report for Microsoft Yammer. Which two tools can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Microsoft SQL Server Analysis Services

B. Microsoft SQL Server Reporting Services

C. Microsoft Power BI in a browser

D. Microsoft Power BI Desktop

E. Microsoft Visual Studio

You are the Microsoft 365 administrator for an organization. A group of employees and users outside the company must be able to collaborate on a project in real time by using a whiteboard. In the Microsoft 365 admin portal, which Office 365 product should you configure?

A. Microsoft Yammer

B. Microsoft Office Delve

C. Microsoft SharePoint Online

D. Microsoft Teams

You need to reduce the amount of time that the IT team spends on user support. What are three possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Enable Microsoft Office 365 Customer Lockbox

B. Upgrade all client devices to Windows 10

C. Use Windows AutoPilot to deploy devices

D. Deploy Microsoft MyAnalytics to devices

E. Deploy Microsoft Office 365 Professional Plus to all client devices

You are the Microsoft 365 administrator for a company. You install Microsoft Office 365 ProPlus on five devices. You deactivate the Microsoft Office 365 ProPlus license on one device. Which task can you perform on the deactivated device?

A. Edit a column

B. Create a document

C. Co-author a document

D. View a document

Your company has a Microsoft Office 365 subscription. You need to co-author files with other users. Which tool should you use?

A. Microsoft SharePoint Online

B. Microsoft Skype for Business Online

C. Microsoft Office Delve

D. Microsoft Exchange Online