Characteristics of Bureaucracy (8)
Two implications of the characteristics of bureaucracy
→ objectivity, impersonality and predictability (= rationality)
→ high degree of efficiency due to "machine-like nature"
Implications for the Bureaucrats
Dehumanization of Bureaucrats
Leadership in Bureaucracy (3)
Advantages of Bureaucracy (5)
Disadvantages of Bureaucracy (6)
2.5 Critical Appraisal
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Importance of the Theory (3)