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Flashcards
Anpassungsfähigkeit - the ability to react quickly to changing situations
adaptability, flexibility
upsetting someone by being rude or tactless
causing offense
nachdrücklich, ausdrücklich
emphatically
explaining something emphatically to avoid misunderstandings
clarify
schlüssig; explaining something in an understandable way
coherent
abschweifen; talking about a topic which is not directly part of the current topic
digress
eifrig; to be motivated and driven to improve
eager
beredt; capable of using a wide range of adapted vocabulary while speaking
eloquent
umfangreich; a wide range
extensive
zögerlich
hesitant
gehemmt; behaving in a restrained or self-sonscious way
inhibited
jdn. auf dem Laufenden halten
keep someone in the loop
überzeugend
persuasive
talking without getting to the point
rambling
reacting quickly in talks
responsive
knapp, prägnant; clear precise expression in few words
succinct
aneinander vorbei reden
talking at cross purposes
How important are communication skills in your job?
very important, because...
In which situations do you use certain communication skills in your job?
meetings, web conference, discussions, e-mails
In which way do you use communication skills with your friends?
subconscious, persuade, understanding...
Which good communicators do you know and why are they good communicators?
Emma Wattson, able to touch people with her speeches, can switch from empathetic to strong and authoritarian
authentic
How can you identify good/bad communicators?
reaction of their audience, communication partner
How can you improve lacking communications skills?
practice, don't be afraid of talking to people or making mistakes. leaving your own comfort zone
Are there universal communication skills or are there only specific ones?
only specific ones because they depend on culture and hierarchical influence
except for active listening
How did technology influence communication?
on the one hand easier => reach more people, not stationary anymore
on the other hand => more misunderstandings, technical problems...
What are the advantages and disadvantages of using e-mail?
recipient can read the e-mail later, you can think about what you write and don't have to give a spontaneous answer
technical problems, recipient may not understand the subtext