ITIL v3 Prozessnamen_ohne Eingabe

Alle Prozessnamen ohne eigene Eingaben.

Alle Prozessnamen ohne eigene Eingaben.


P. G.
Diese Lernkarten bieten einen Überblick über die ITIL v3-Prozesse und sind für den mittleren Schulabschluss geeignet. Sie decken die verschiedenen Phasen des IT-Service-Managements ab, darunter Strategie, Design, Transition und Operation. Die Karteikarten behandeln Themen wie Management, Design, Transition, Strategy und Operation, wobei jeder Prozess detailliert erklärt wird. Sie eignen sich für IT-Profis und Studierende, die sich auf ITIL v3 vorbereiten und ihre Kenntnisse in IT-Service-Management vertiefen möchten.
Flashcards
26
Students
4
Language
German
Category
Computer Science
Created / Updated
16.01.2017 / 15.12.2021

Flashcards

Service Strategy, process number 1

Strategy Management for IT Services

Service Strategy, process number 2

Service Portfolio Management

Service Strategy, process number 3

Financial Management

Service Strategy, process number 4

Demand Management

Service Strategy, process number 5

Business Relationship Management

Service Design, process number 1

Design Coordination

Service Design, process number 2

Service Catalogue Management

Service Design, process number 3

Service Level Management

Service Design, process number 4

Capacity Management

Service Design, process number 5

Availability Management

Service Design, process number 6

IT Service Continuity Management

Service Design, process number 7

Information Security Management

Service Design, process number 8

Supplier Management

Service Transition, process number 1

Transition Planning & Support

Service Transition, process number 2

Change Management

Service Transition, process number 3

Change Evaluation

Service Transition, process number 4

Service Asset & Configuration Management

Service Transition, process number 5

Release & Deployment Management

Service Transition, process number 6

Service Validation and Testing

Service Transition, process number 7

Knowledge Management

Service Operation, process number 1

Event Management

Service Operation, process number 2

Incident Management

Service Operation, process number 3

Request Fulfillment

Service Operation, process number 5

Access Management

CSI, process number 1

7 Step Improvement Process

Service Operation, process number 4

Problem Management

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