Set of flashcards Michis Karten (Page 2 of 3)

Flashcards	119
Language	English
Category	Computer Science
Level	Other
Created / Updated	23.11.2014 / 21.05.2019
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Which object can be used in monitoring (EL31) to view meter reading results?

Contract

Device location

Connection object

Contract account

Which criteria are used to group the underlying FICA documents for transfer to General Ledger
Accounting?

(Choose three)

Creation date

Currency

Transaction

Segment

Company code

Which processes can be directly called within the account display transaction?

(Choose three)

Change contract

Display returns history

Mass change

Create budget billing plan

Display installation

Which of the following must exist before an agent can create an automatic billing document?

Validated meter reading result

Posted payment

Billable billing order

Active budget billing plan

A tariff requires that for the same contract account, the consumption from the water meter is used
to bill the water consumption charge and the waste water consumption charge.

How can the water meter be installed to meet this tariff requirement?

Technically installed to waste installation; billing installed to water installation

Fully installed to water installation; technically installed to waste water installation

Fully installed to water installation; billing installed to waste water installation

Technically installed to water installation; billing installed to waste water installation

You enter a meter reading manually and receive a message informing you that the reading failed a
relative tolerance validation.

What type of meter reading validation is this?

Meter reading control validation

Fixed validation

Independent validation

Dependent validation

What is the required technical master data for the SAP IS-U move-in?

• Connection object • Installation • Premise

• Contract account • Installation • Premise

• Contract • Installation • Premise

Connection object • Installation • Device

A financial clerk is posting an FI-CA document.

Which scenarios can be posted?

(Choose three)

The document has statistical general ledger items totaling $25.

The document has one statistical business partner item totaling $25.

The document has two business partner items totaling $25 and one general ledger item totaling $25.

The document has two business partner items totaling $25 and two general ledger items totaling $25.

The document has two business partner items totaling $0 and one general ledger item totaling $25.

A company decides that all newly created connection objects will be reviewed by the appropriate
regions to ensure data accuracy. You recommend agent determination based on responsibilities.

Based on your recommendation, what should the company be made aware of?

An organizational data model is necessary to allocate work correctly according to region.

A customer-specific function module is necessary to support agent determination based on application data.

An agent determination rule is necessary for each region represented by the company.

A single-step task with directly assigned agents is necessary since region is the primary differentiator.

Which processes are supported within the standard SAP CRM Utilities Interaction Center agent
business role?

(Choose three)

Display billing history

Process incoming payment

Process point of delivery sets

Display account balance

Transfer items from one account to another

Devices of a particular device category are due for certification.

What is the correct process to replace the sample devices?

1. Determine sample devices using the lot procedure 2. Automatically create work orders for removal 3. Schedule and execute work orders 4. Manually perform device replacement in the system 5. Perform completion confirmation

1. Create work order for device replacement in the system 2. Automatically determine sample devices in the system 3. Schedule and execute work orders 4. Automatically perform device replacement in the system 5. Perform completion confirmation

1. Create work order for device replacement in the system 2. Determine sample devices using the lot procedure 3. Schedule and execute work orders 4. Perform completion confirmation

1. Determine sample devices using the lot procedure 2. Automatically create work orders for removal 3. Schedule and execute work orders 4. Process completion confirmation 5. Automatically perform device replacement in the system

Your customer has multiple portions defined, and is designing the meter reading units (MRUs) to
be allocated.

Which rule is applicable?

A portion's MRUs must have the same end of the meter reading period.

A portion's MRUs must be allocated to the same regional structure elements.

A portion's MRUs must have the same scheduled meter reading date.

A portion's MRUs must be allocated to the relevant billing classes.

Which processes can be executed against cleared items?

(Choose three)

Deferral

Interest

Archiving

Payments

Returns

Which field value would enable you to determine if a device is a meter or a transformer?

The basic device category on the device

The type of device on the device category of the device

The device category on the device

The function class on the device category of the device

What is the valid sequence for processing scheduled meter readings?

1. Create orders 2. Download meter reading data 3. Perform meter readings 4. Upload meter reading results 5. Validate meter readings

1. Create orders 2. Download meter reading data 3. Perform meter readings 4. Validate orders 5. Upload meter reading results

1. Create orders 2. Perform meter readings 3. Output orders 4. Upload orders 5. Validate meter readings

1. Output orders 2. Download meter reading data 3. Perform meter readings 4. Validate orders 5. Upload orders

A company is mandated to provide a specific number of days before an invoice is considered past
due. A customer contacts the company asking to receive friendly-reminder SMS text messages
after the invoice becomes past due.

Which field value can you configure to enable this?

Payment Terms

Collection Strategy

Incoming Payment Method

Tolerance Group

A supplier has won new customers in a gas and electricity network.

How can the network subdivisions be modeled in IS-U?

By grid level type

By grid level

By point of delivery groups

By division category

Which types of services are supported by the Industry Solution for Utilities?

(Choose three)

Toll collection

Waste disposal

Electricity

Waste water

Mobile telephone

Which of the following is always necessary for an SAP IS-U move-in document?

The device

The actual move-in date

The move-in meter reading

The premise

The potential proration of charges that are calculated during billing can be determined based on
different criteria, such as a date interval or to the day.

Which of the following indicators do you use to control the way in which the billing period is utilized
for charge calculation?

Event Control

Period Control

MR Control

Variant Control

While reviewing a customer's interaction history within the Interaction Center you discover that some interactions are missing from the interaction history.

What may explain this?

An IS-U Customer Contact failed to replicate to SAP CRM.

An interaction record does not have the status "completed".

A previous interaction was not saved manually prior to ending the interaction.

A utility contract does not exist for the customer.

Into which SAP Utilities process is the creation of service orders integrated?

Periodic device replacement

Business master data creation

Technical installation

Device creation

When reviewing the account balance display transaction (FPL9) you notice that all of the
documents start with different numbers.

Based on this information, what else can you conclude to be different about the documents?

The reconciliation keys

The posting dates

The origin keys

The document types

What is the SAP recommended approach for a company to validate address data with external
vendors?

Activate the 'City file active' option in Customizing for Central Address Management.

Implement implicit enhancements using the Enhancement Framework.

Implement an interface using the Business Add-In (BAdI) ADDRESS_CHECK.

Create an ALE interface based on intermediate documents (IDocs).

Customer service agents use the account display transaction (FPL9) to display information.

How do you add an additional field to the display?

Define a new user selection variant that includes the additional field.

Define a new list type that includes the additional field.

Change the list type configuration to include the additional field.

Change the line layout variant to include the additional field.

You discover that some work orders within a regional structure area are receiving incorrect
maintenance plant assignments.

Which of the following steps may be required to resolve the inconsistency?

Redefine an agent determination task responsible for creating work orders.

Define a new regional structure area in Customizing.

Define a new regional structure group in Customizing.

Redefine a service object customizing entry.

The system should propose data elements when you create technical master data.

Which standard option is available for accomplishing this?

Include premise type in the political regional structure

Include premise type in the postal regional structure

Include meter reading unit in the political regional structure

Include meter reading unit in the postal regional structure

A billing document is outsorted and needs to be corrected.

How do you proceed?

1. Reverse the billing document 2. Correct the billing order 3. Restart the billing process

1. Correct the rate data 2. Release the outsorted document 3. Continue the billing process

1. Remove the indicator for manual outsorting 2. Release the outsorted document 3. Continue the billing process

1. Reverse the billing document 2. Correct the master data 3. Restart the billing process

What is the main purpose of the reconciliation key?

To record totals records and pass them to the general ledger

To group summary records and pass them to the general ledger

To enable the processing of invoices and pass them to the general ledger

To group transactions created by one agent and pass them to the general ledger

Before you executed meter reading order creation, you established the appropriate control
functions to influence the order creation process.

Which control function can you specify for order creation?

Definition of parallel processing object

Meter reading document consistency check

Specification of meter reading reason

Meter reading interval check

Which of the following are valid relationships for technical master data creation?

(Choose two)

The connection object and its associated functional location are created with sequential numbers.

The premise can be allocated to a device location.

The premise can be integrated into Logistics via the technical installation.

The service connection is allocated to an installation.

You have created the following master data:

• Connection object
• Premise
• Installation
• Point of delivery
• Device location
• Register group
• Device category
• Device info record

When you try to do a full installation, you receive a system error.
What would most probably be the cause of the error in this scenario?

The installation is not billing-relevant.

Technical installation is not possible.

There is no contract assigned to the installation.

A valid business partner is missing.

What information is contained in the general ledger items portion of the FI-CA document?

(Choose three)

Posting date

Cost accounting information

Tax data

Receivables G/L account

Net due date

Which object requires you to define an outsorting check group?

Rate

Rate Category

Contract

Contract Account

Which of the following documents can be used to generate an individual invoice?

(Choose three)

Simulated billing document

SD billing request

Print document

Manual billing document

Automatic billing document

When a device is replaced, which data of the old device is automatically transferred to the new
device?

(Choose three)

Rate data

Register group

Meter reading data

Register-related periodic consumption

Disconnection status

Which master data object enables electronic data exchange between market participants?

Point of delivery

Contract account

Connection object

Supply contract

Which SAP technical master data object can be influenced by the SAP regional structure?

Premise

Connection object

Point of delivery

Business partner

Which transactions support the FI-CA integration with General Ledger Accounting?

(Choose three)

Maintain the alternative posting date

Transfer the reconciliation key

Run the open item report

Transfer the items to an account

Close the reconciliation key

Which of the following is a valid sequence for processing payment lots after they have been
created?

1. Post lot 2. Close lot 3. Change lot

1. Change lot 2. Post lot 3. Close lot

1. Post lot 2. Close lot 3. Postprocess lot

1. Close lot 2. Post lot 3. Postprocess lot

Michis Karten

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