Marketing an Introduction, Gary Armstrong

Evaluating the results of marketing strategies and plans and taking corrective action to ensure that objectives are attained is called ___________ .

_______ are low-growth, high share businesses or products. They generate a lot of cash that the firm uses to pay its bills and support other SBUs that need investment

Multinationals like Volkswagen and Carrefour stores have designed programmes to work closely with their suppliers to help them reduce their costs and improve quality. This illustrates the importance of an efficient ___________ .

Which of the following is a useful tool for identifying growth opportunities`

In the four Ps of the marketing mix, design, packaging, services, and variety all fall under the category of _______ .

The BCG growth-share matrix classifies four types of SBUs. They are _____, _____ , ______ , ______.

To increase its European market share, Cafe Nero has stepped up efforts in the areas of product availability and promotion. These are examples of brad _______.

In the marketing management functions, a SWOT analysis should ____________ a marketing plan

The first step in strategic planning is to ________.

A __________ defines a business in terms of satisfying basic customer needs.