WalkMe

What are the key benefits of using WalkMe’s Digital Adoption Platform (DAP)? Note: There are 3 correct answers to this question.

You’re getting ready to plan your next build. What data/section in Insights can you use to help you Capacitor determine which content your end users may need you to build next?

You just published WalkMe content from your Editor for the first time. When you refresh your web page, you do not see any of the content. Which of the options could you check? Note: There are 3 correct answers to this question.

In the Editor, a Shuttle has a full green circle next to it when looking at the Production environment. How would you describe the status of this Shuttle?

What is the correct order of operations for determining if WalkMe content should appear on the page? 

Which of the options below is a use case for when to use jQuery? Note: There are 3 correct answers to this question. 

You’re analyzing data in Insights, specifically the ‘What Users Are Searching For’ section. You see that users are not finding any helpful content for the search term ‘profile’ because 85% of the searches for that term are resulting in no action. However, you know that you have content published specific for help with ‘profile.’ What should you do?

A brokerage firm is interested in implementing WalkMe to address an issue their customers face when transferring money from their online accounts to their banks. They have heard that users do not know where to go on the platform to complete this, but once they reach the appropriate page, they know how to fill out the forms correctly without errors. Of the listed WalkMe apps, which would best address the issue?

You want to create a page view Tracked Event in Insights to monitor traffic to a very specific site domain. Which method will you use to record the event?

Which steps would you take to publish items to Production that you add to the user-facing Menu in the Menu Organizer? 

Which of the following is a capability of WalkMe’s Smart Walk-Thrus? 

Which of the following is the best use case for using Behavior Based Segmentation? 

You’re having trouble with a Smart Walk-Thru. Many users are activating this Smart Walk-Thru from the Menu when they are halfway through the process, and the flow begins from the first step every time. What is this Smart Walk-Thru missing?

Your IT team needs all employees to complete a critical computer update by the end of the day to prevent cyber-attacks. What is the best strategy to implement for this use case?

The ShopMe team wants to put a Launcher on every product page. Example URLs of the productpages are as follows: http://shopme.walkme.com/product/taylor-swift-1989/ http://shopme.walkme.com/product/nicki-minaj-the-pinkprint/ http://shopme.walkme.com/product/beyonce-beyonce/ How would they build the Current URL rule for when this should appear with best practices in mind? 

You are working on a Smart Walk-Thru step for which there are two buttons a user could click to move forward in the process. After they click either button, the remainder of the process is the same. Which option below is the best way to address this?

You have been given a project where end users are inputting incorrect information on a form, and the company wants to add some WalkMe content to help people complete the form correctly to improve data integrity. Which of the following solutions would you suggest FIRST?

When building SmartTips with multi-language support, which practice should you avoid to ensure compatibility? 

You are analyzing your Smart Walk-Thru steps and see significant drop-off following a Wait For step. What should you investigate to try to get to the root of the issue? 

You have received some feedback that your end users are having issues completing a Smart WalkThru that you built. Where are the best places to analyze where users are having issues? Note: There are 2 correct answers to this question.