HRM 1 Chapter 5

HRM & OB 1 Module from FHNW Chapter 5. Key Terminology and exam like questions.

HRM & OB 1 Module from FHNW Chapter 5. Key Terminology and exam like questions.


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What is the Definition of Job Analysis?

A systematic process of gathering, examining, and interpreting information about job tasks, responsibilities, and requirements.

What is the Definition of Job Description?

A document detailing the duties, tasks, and responsibilities of a specific role.

What is the Defintion of Job Specification?

A document outlining the required knowledge, skills, abilities, education, and experience to perform a job.

What is the Defintion of Job Profile (Role Profile)?

A combined document that includes both the job description and job specification.

What is the Defintion of the Questionnaire Method?

Employees fill out structured forms to describe their job tasks and responsibilities.

What is the Defintion of Observation Method?

An analyst directly observes how a job is performed, typically for manual or physical jobs.

What is the Definition of Intreview Method?

HR conducts structured or semi-structured interviews with job holders or supervisors.

What is the Definition of Employee Recording?

Employees log their own job activities over time (diary method).

What is the Defintion of Critical Incident Technique (CIT)?

A method focusing on documenting especially effective or ineffective job behaviors in specific situations.

What is the Definition of Functional Job Analysis?

A method that breaks down jobs into tasks and assesses them based on output and interaction with others.

What is the Defintion of Position Analysis Questionnaire (PAQ)?

A standardized checklist identifying general job behaviors instead of specific tasks.

What is the Definition Management Position Description Questionnaire (MPDQ)?

A job analysis tool specifically for management roles, often used for compensation purposes.

What is the Definition of Guidelines-Oriented Job Analysis?

Focuses on collecting job-relevant data to support selection, compliance, and documentation (e.g., tools used, supervision level).

The job analysis method that focuses on real, particularly effective or ineffective events is the:

When employees describe their tasks in a structured form, this is called the:

The method best suited for manual jobs (e.g., machine operator) where performance can be directly watched is:

What combines the job description and job specification into one document?

Which method is tailored to analyzing managerial roles?

What is the primary goal of job analysis?

Which method is least useful for jobs involving confidential or non-observable work?

Which statements about job analysis methods are correct?

Which statements about job profiles are true?

A company is designing new interview questions for a customer service role. They want the questions to reflect how applicants would behave in especially demanding or unusual situations, like handling angry customers or resolving billing issues on the spot.