Business Ethics

For an ethical compliance program to properly function,

A(n) _____ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) _____ orientation strives to develop shared standards.

What is not a common mistake when designing and implementing an ethics program?

_____ are formal statements that describe what an organization expects of its employees in terms of ethical behavior.

In the absence of ethics programs, employees are likely to make decisions based on

A strong ethics program includes all of the following elements except

Which of the following statements about codes of conduct is false?

Fostering ethical decision making within an organization requires improving the firm's ethical standards and

Among retail stores, _____ is a larger problem than customer shoplifting.

The first step toward understanding business ethics is to

An activity is probably ethical if it

Which of the following has been identified by the Ethics Resource Center as the leading form of observed misconduct in organizations?

Optimization is defined as

When a commercial states that a product is superior to any other on the market, the marketer risks accusations of

In marketing communications, lying causes predicaments for companies because it destroys

_____ is defined as any purposeful communication that deceives, manipulates, or conceals facts in order to create a false impression.

Concerns involving copyright infringement on books, movies and music, and other illegally produced goods relate to which type of ethical issue?

_____ is the offering of something of value in order to gain an illicit advantage.

Which of the following is not associated with the stakeholder interaction model?

Shareholders provide resources to an organization that are critical to long term success. Which of the following does the book suggest that suppliers offer?

A stakeholder orientation can be viewed as a(n)

Which of the following is not a method typically employed by firms when researching relevant stakeholder groups?

When unethical acts are discovered in a firm, in most instances

A stakeholder group that is absolutely necessary for a firm’s survival is defined as

Which of the following is not a benefit that primary stakeholders tend to provide to organizations?

Which of the following industries tends to generate a high level of trust from consumers and stakeholders?

The degree to which a firm understands and addresses stakeholder demands can be referred to as

A firm that makes use of a _____ recognizes other stakeholders beyond investors, employees, and suppliers, and explicitly acknowledges the two-way dialog that exists between a firm's internal and external environments.

Which of the following do not typically engage in transactions with a company and thus are not essential for its survival?

Stakeholders' power over businesses stems from their

Those who have a claim in some aspect of a firm's products, operations, markets, industry, and outcomes are known as

Having acceptable personal ethics is probably not going to be sufficient to handle complex business ethical issues when an individual has

More than a compliance program, business ethics is becoming

According to the role of ethical culture in performance, all of these are drivers of profit except

The study of business ethics is important to better understand all of the following except

The _____ focus(es) on firms taking action to prevent and detect business misconduct in cooperation with government regulation.

Which of the following was developed in the 1980s to guide corporate support for ethical conduct by establishing a method for discussing best practices?

Ethics is a part of decision making

The 1960s saw a rise of consumerism. What is consumerism?

Business ethics, as a field, has passed through which of the following states?