ServiceNow Certified System Administrator (CSA)

What integration with Catalog Builder enables you to translate the content of the catalogue items on the Catalog Builder dashboard?

What sorting options are available when searching for a knowledge article on the Knowledge portal?

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What role is required to toggle the template bar and apply global templates to the forms?

What scores are found on the CMDB health dashboard?
 

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Which table does the Change Request [change_request] extend?

Which of the following are true statements about platform scripting?

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What is granted to non-administrators for them to develop applications?

Which of the following statements are true about import sets?

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Which of the following is valid regarding Flow Designer?

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How do end-users typically access the service catalogue when using the Service Portal?

What sections on the Reports page allow you to see the different audiences and their visibility on the reports?

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What coalesce configuration in the import process treats all imported rows as new records and does not update existing records?

An Access Control List (ACL) rule only grants users access to an object if they meet all of the following permissions required by the matching ACL rule.

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What aspects of the Service Catalog application can a Catalog Administrator manage?

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Which of the following are captured in an update set?

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What field attributes can a UI policy action change on a form?

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(Vancouver) What application enables you to discover Personally Identifiable Information (PII) within the ServiceNow instance and classify, report, or act on the PII?

Where can you view how a catalogue item appears in a conversational interface and modify the item if required?

Multiple Choice, Single Line Text, and Select Box are what type of elements in ServiceNow?

What are the different ways for ServiceNow tables to be related to each other?

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What is a definition of a transform map in ServiceNow?

What are the benefits of Flow Designer?

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Where do the ServiceNow client-side scripts execute?

What dictionary attribute do you use to list all the columns you want visible on a reference field’s drop-down list?

Which of the following are ways to collaborate with team members on Tasks?

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Which icon allows you to access resources such as ServiceNow documentation and user guide?

Which of the following defines an application service in the best way

(Vancouver) What can you include in the Email Client Template so you can reuse them when replying to or forwarding emails?

What is the best way to share a knowledge article with another user?

Which of the following is a requirement for using the CMDB Data Manager?

What allows users to see a time-stamped history of all actions taken within a record?

What wildcard character is used to search for values that contain a search term in a list?

What types of permissions can be configured in an access control rule?

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What are the different levels of ServiceNow security before an end-user can perform CRUD (Create, Read, Update, Delete) operations on a table?

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Where do you define user conditions to determine who can access catalogue items?

What type of Flow Designer Trigger is required to look up a record, update a field value and request approval?

Which of the following tabs are used to configure an email notification?

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Which of the following roles CANNOT be delegated?

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What phase of the Report Designer allows you to choose the title, colours and chart properties?

What do you select to personalise the system settings of the Now Platform user interface?